I always get nervous before blood draws because of my bad…read moreexperiences with other phlebotomists in the past. Glad today (April 10, 2026) to meet Sandra. She was very skilled in drawing blood, no bruising, quick and professional. Best care.

Another all star employee experience at this location. I am always uncomfortable with blood draws,…read moreand Felicia was as friendly and caring as can be. She explained every step of the process, the when, why, and how we are doing something, and did it all with a smile. She checked in with me at every step to make sure I was comfortable.

I just went to the Vista Lab Corp at 2067 W. Vista Way in Vista and I had a lovely experience. When…read moremy name was called I went to the window of a lady named April and she was so sweet and helpful and very understanding to my plight. She has a beautiful smile and such a pleasant way about her. She put me at ease right away. Then there was Tony the blood man that draws your blood. He did what no one usually can do,find a vein the first time and not feel the needle at all. What a great way to start my 80th birthday. I hope you all get to have the same experience I did. This is my go to place. Blessings to all.

THE WORST!!! GO SOMEWHERE ELSE!!!…read more Let me start by going back over a year ago for this loser place. During my annual exam, my doctor sends over the lab work orders for routine blood work, which always includes a fasting blood test. I show up all fasted, and my orders aren't there. It happened to be when my grandchildren were visiting, so I opted to come back another time. The following year, I showed up again, fasted and ready to go. Guess what? They didn't have the orders AGAIN! I was told that I had to call my doctor's office to get the orders!! I'm paying them, but okay, I have to do the work to track down the order. I called. The receptionist confirmed that orders had been sent over three weeks before my appointment, but she had me wait while they faxed them, and she verified they went through. I guess they've been through this before. I returned to the receptionist, and she told me that she hadn't received it yet. I checked again in 5 minutes, still nothing. Again in 5 minutes, still nothing. After 20 minutes of waiting for them to get their act together, I left. I had the bloodwork done at a different lab that wasn't covered by my insurance. Another doctor gave me paperwork to take to them for some pre-op work. I made another appointment, fasted, and showed up with paper orders. I didn't pay too much attention to the orders since there was really one test that was a follow-up from an abnormal reading from the earlier test. I was given a urinalysis cup, but I didn't pay attention to the blood tests they were running because I couldn't do that. When the results came in the next day, the one test my doctor needed wasn't included. When I looked at my copy of the orders, there was never supposed to be a urinalysis. I suspect that the receptionist misread the orders and ordered the urinalysis (which was the item below the test I needed) instead of the blood test I needed. I say suspect, because I can't get hold of anyone to verify this for me (including my doctor's office). My entire surgery could be at stake here if I don't get that blood test, but I can't find out what happened. This entire operation needs to be shut down.

So happy to find Dr. Moasis. He has helped me tremendously with some major health issues. For the…read morefirst time in years, I felt like a doctor listened and didn't rush me out. That is so rare these days to find someone who truly cares!

I tried a vitamin B injection because I'm constantly exhausted and thought what does it hurt to…read moretry? I thought I felt better so I went back a couple weeks later for another one. It's been several months now and I swear I feel better. I go in regularly for my vitamin B injection. It's not a magical cure by any means but I do feel like I have a bit more energy than before so it's worth it to me!

Called the 858 number listed for the Vista location and the representative had to transfer me…read more After call transferred waited over 5 minutes still no answer. . ? Just a simple question of whether I need to schedule an appointment for blood draw. Company DEFINITELY needs to hire more patient service representatives to answer

I'm really grateful that UCSD has opened an urgent care location here. I took my daughter to the…read moreUCSD Express Health location in Encinitas and they were at capacity. They recommended that we go to the Vista location - it was only about a 20 minute drive. The place was completely empty and the staff was super efficient and very thorough!

These guys just got bought out by Lab Corp. We used to able to get in and out in about 15-20…read moreminutes without an appointment. Now, we've been sitting here for an hour waiting. They erased all of our data from West pac so have to enter everything new. Patients with appointments are cutting in front of us because we did know you could make appointments. This place is horrible now. Just go to the regular Lab Corp instead of this place. A lot of people just left instead of waiting hours. What a shame, this used to be so good....

The woman who runs the front desk has some serious listening probs. I went in I showed her and the…read moreperson drawing me my lab order. But they SCREWED UP my last labs so they just ignored it. Everyone makes mistakes but not on a 6 TUBES of BLOOD ! Yet they didnt care. They just thought Im not a person. Im a walking blood bank. So the repeated all 6 tubes of blood and failed to complete the order I came in for ! I went ballistic. This was just a place that makes errors constantly and they didnt seem to care. I really think the front desk woman has something wrong with her. She needs help and I'm not saying that to be mean.

At the end of a 37 year on and off battle for my American citizenship, my ins officer said she…read morewanted a DNA test from my deceased father in order to complete the application. I contacted Jack and Jack went above and beyond to follow my family DNA which he said was very rare in order to pass the ins requirements. There were some hard times, but I am sure thatJack took on extra expense and put in many extra hours. I thank him so much. I recommend his service and care for anyone in my same situation. Thank you andergene!

Jack and D. Ann at Andergene Labs provided absolutely stellar service and went above and beyond the…read morecall of duty in completing the DNA testing for my son's CRBA application.... Jack arranged for expedited delivery of the collection kit, expedited return, and expedited processing. He kept me posted every step of the way... He emailed the results to the Embassy less than 6 hours after receiving the samples back.... I got my son's passport the next morning... The consular officials couldn't believe the turnaround time. As far as I am concerned, these guys walk on water. If you need DNA testing to support your processes at an Embassy, look no further, these are the guys you want on your side. I only wish I could give them more stars because 5 isn't enough.

I had a great experience today. My phlebotomist, Aileen, has the touch of an angel. She drew…read moremultiple vials of blood, and the entire process was smooth, gentle, and practically painless. She has a wonderful personality, made me feel completely at ease, and did an outstanding job. My only suggestion would be for the front desk. There are two check-in kiosks, but everyone was standing in line waiting for one because we didn't realize there was another available. Letting patients know about the second kiosk would help keep things moving. Other than that, my appointment was quick, efficient, and on time. Thank you, Aileen, for making something most people dread into such an easy experience.

Several people and myself made appointments on line for this morning…read more Location is closed. We waited at least 20 min. We also called corporate office which from the sounds of it is outsourced and knew nothing. What a shame.

I take my mom to Labcorp for her bloolabs . This is a very professional atmosphere, with two…read morekiosks for easy check-ins. The lobby is clean with a large screen TV that lists who is next to be called. The Technicians are very patient with older patients regarding communication, hearing and mobility.

I gave one star because it won't let me put zero stars. This entire network of "Labs" are a joke…read more You can NOT contact them, they will take your phone message but NEVER return your phone calls. I have tried contacting EVERY Labcorp in the area and NONE of them answer or return calls. Sickening, not even up to a substandard level. Totally horrible. I have been calling just to see if they received an order for bloodwork and you can't even check. So you go there and PRAY they got it, or your reschedule. WORST LAB

Zero stars for system and kiosk 5 stars for Vicki! Nedi!…read more Making appt is simple through the app but complicated for sr adults that need to communicate with a person. Huge problems with the sign in system. It didn't work yet again this visit. Didnt see my appointment even though I had it on my phone and quest tested me a reminder and I checked it via the text. But I still had to use the kiosk which refused to recognize I had an appointment. Ladies that take blood had to fuss with it and still it wouldnt work. They saw the quest text on my phone and the app showing my appointment. Yet they didn't know if they could see me because kiosk wouldn't recognize. So much stress and aggravation each and every visit all because of system mess up. Last time internet went down, time before they could only accept paper referrals. Why is it always something. The workers have so much work to do and on top of that they have to deal with the system glitches adding more work onto them. It's not fair for the workers and not fair for the patients. Some ppl there poke several times and can't get a vein but Neri and Vicki are one stick and done, efficient, personable, professional, thorough. They do their work quickly yet you still feel welcomed and well cared for. That's talent. Sandra at Vista and Jackie (I think she moved to Escondido maybe) are also excellent. They are why I jump through all the hurdles of quest nonworking systems, they are huge assets to Quest. Give them raises so you get to keep them.

I went in for a last minute blood draw without an appointment. Their online appointment schedule…read morewas full so I took a chance as a walk-in and hoped for a lucky break. I checked in using their convenient kiosk and was taken in almost immediately by a great phlebotomist named Rio. I had met her previously on an earlier draw. She was professional, friendly and got the draw on her first stick! If I need to have a blood test drawn again, I will come here without hesitation.

I wish 0 stars was an option, considering how I was spoken to, I wish I could give negative stars…read more First I would like to start out by saying I've worked in the medical field for 13 years, so I have come across my fair share of appeals department and medical staff. Mrs.Shannon and her team 100 stars. I felt heard and they assisted me in every way . Their supervisor on the other hand is where I would give the negative stars. I have never been spoke to so poorly. I worry that Ms.Nikki talks to everyone in this unprofessional tone. I fear more comments will be left regarding her distasteful behavior. An email has been send to the CEO John Aballi explaining my experiences but has yet to be answered. Seems like I will have to escalate these concerns. Again Mrs.Shannon and her team are truly the gems of this entire department!

Nancy Ortiz is top notch ! She GENUINELY cares about customers. She is very ethical, and truly goes…read moreabove and beyond to put the customer first. She is a rare find , and Exagen should be grateful To have an employee like her. Customer satisfaction and putting customer need first is ultra important nowadays. You can tell Nancy truly loves her job and is very passionate to make an impact every day . I am beyond grateful. Thank you Nancy .