Going back and forth on stars for this one. Me and around 30 of my coworkers came into town for a…read moretwo day workshop and they got us a room block at this hotel. I ended up being in the North Building and cracked up when I walked into my room and saw I was in one of the Lightwell Lofts (a few of us ended up in them by chance, guess they included them in our room block lol). While the room was super cool and beautiful, there was a lot to be desired. After taking a million photos of the gorgeous room, I quickly realized a major flaw - the bedroom is upstairs, the bathroom is downstairs, and the staircase between the two is a crazy narrow spiral staircase. As someone that gets up to pee in the middle of the night, having to traverse the spiral stairs was terrifying lol. One of my coworkers actually swapped with someone who had a "normal" room because he was worried about falling down the stairs. My downstairs tv wouldn't turn on. I fiddled with the remote a bit, tried rearranging the batteries, but couldn't turn it on. I used the ipad in the room to put in a maintenance request, but no one came. I figured I would just let the front desk know when I headed out to dinner that night. Hours later, the front desk calls me to see if anyone had come to fix the tv - they hadn't. The girl was very nice and apologetic, she said I sent the request in the middle of a shift change and someone had accidentally marked it as complete. So she said someone would be right up, and he did come up. Handed me a handwritten note and a $25 coupon for Coppin's which was totally unexpected and a very nice gesture. Turned out, he knew exactly what the problem was - he said the remote was broken and he was supposed to swap it out but forgot. Gave me a new remote and all was good. He also mentioned there is a second remote upstairs for that tv. After he left, I went to look for it - there was no second remote. We held our meetings in the Scheper Room, which was also beautiful. The room was absolutely freezing the first day and I'm someone that prefers it a touch colder and was uncomfortable. We had to get them to update the thermostat and then in the afternoon it was way too hot. We had food brought in from the hotel and it was all fine, nothing super memorable. There was soup at lunch but the sign didn't even say what it was - just "chef's choice." The Italian hoagies were way too big and needed to be cut in half, I couldn't even finish half of one. The salad with fruit/pecans/etc was my favorite though. They had the completely wrong password on the tables for the Wifi but thankfully we figured it out quickly that we just had to use the room password. The second day for breakfast, there was yogurt on the menu and even on the sign with all the food - but there was no yogurt. Some of my coworkers were specifically asking for yogurt so we had to request it directly because it was included and paid for. Box lunches to take to go on the second day which were fine, I had the chicken caesar salad wrap. Housekeeping didn't come to service my room until 5pm when I was in there getting ready for dinner, so I was not able to get the room serviced. Just asked them for some more coffee. My conditioner in the shower was empty but I didn't bother reporting it after the tv issue and I had my own conditioner with me, so used that. The lotion at the sink was so thick that I could not get it out of the bottle at all, I had to use q-tips to get it out (it was nice quality, just kinda useless if you can't get it out of the bottle lol). Great local offerings on the mini bar and in the fridge. My coworkers and I got a kick out of the "intimacy kits" because we were on a business trip haha. The Magic 8 ball was fun, I loved the conversation cards even though I just read a few of them to myself haha. Even with the bedroom upstairs, it was nice to have the big double closet in the bathroom hallway so I really was just in the loft to sleep and kept all my stuff downstairs. The location is great, lots of fun stuff right nearby. The courtyard is lovely. I would say this is a solid 3.5 stars but since we can't give half stars, I'll give it a 4 because the staff was overall very nice and quickly fixed any issues, just a little annoying that we had any issues at all.

After seeing my niece graduate from college, our entire family and guests, all eight of us,…read moredescended on Coppin's restaurant for brunch. Normally, I find hotel food is just okay and nothing special, but Coppin's was a pleasant surprise. We were greeted by a very friendly hostess, and our equally pleasant server quickly brought menus and asked what we would like to drink. When it was my turn, I happily ordered Coppin's Old Fashioned. I was the odd man out because everyone else ordered the Spring Manhattan. Judging by how quickly everyone's drinks disappeared, I'd say they were all very tasty. I was a little unsure about mine at first, so to make sure the quality and taste were consistent, I ordered a second, and it definitely was not a mistake. I ordered the B+G biscuits (which are made by hand according to server in the hotel) and gravy with an extra egg. Others at the table chose a variety of dishes, including the CVG, Cobb Salad, Bagel and Lox, and several other selections. Based on the clean plates all around the table, everyone thoroughly enjoyed their meals. My wife ordered a sample of banana bread, and I was fortunate enough to snag a small bite, it was excellent. After we had all finished, everyone agreed that my niece had made an excellent choice for her graduation celebration brunch. As my wife and I made our way back to Louisville, we both commented that we would definitely return the next time we were in Covington.

I rarely leave reviews but 21c in Cincinnati deserved one. At check in, they upgraded my room to a…read moresuite for free once they heard it was me and my wife's anniversary. The front desk staff was very friendly as well as cleaning crew and parking attendants. The suite was clean and very nice. This is a great hotel and I will definitely be back there once I visit Cincinnati again. Keep up the great service!

Another Cinci trip, another cozy stay at the 21c. The breakfast hash from their restaurant alone…read moreis worth a stay! This time I noticed all the birds in the building lol. My room had chicken and rooster art, along with a yellow penguin statue, that I noticed had replicas all throughout the hotel. The phone in my room didn't work, but that wasn't a real inconvenience. I still had a restful stay.

While visiting my family in Northern KY, there was a tornado and no internet access. So I spent…read morethe entire trip going between hotels. This was the best of the lot. It was clean. Check-in was actually friendly. The lighting in the bathroom was great. The free breakfast had some interesting choices - not the standard things you see everywhere else in this price range. The store in the lobby made it super easy to grab a snack and charge it to my room. I found the room on Priceline and got a very good price, with no issues at all upon arrival. My only complaint - my King room had ample room, but the design was off, which resulted in a very dangerous clearance next to the right side of the bed. If you get up in the night, you may stumble and find yourself going right into the window - as I almost did. if you're alone, sleep on the other side of the bed - away from the window. If you're not... good luck! Other than the unfortunate spacing issue, this was an OK stay. On par with the new Holiday Inn Express in the area but can be had for much cheaper.

No soap, breakfast area closes before the 10 am posted time. No TV stations worked....no signal…read moreand yes we did cycle through all TV, hdmi settings. Gym is bare minimum but ok, indoor pool is nice, small but cold. Cleaners didnt even have washrags...room was very nice. Breakfast food was good. Staff was nice.

When traveling with the Jokers and Jester Comedy Tour we always appreciate a smiling face at the…read morefront desk. Check-in was swift and easy. The room was very clean and equipped with everything a traveler would need. Highly recommend this place to any traveler.

Booked my husband a room here on Hotels.com. He arrived to find absolutely no hotel staff, and…read morethere was not a key for him. Their listing should not be active on Hotels.com and allow customers to book same day if no one is working the hotel. He tried calling the hotel repeatedly. Hotels.com also had a representative trying to reach this hotel. After no success and over an hour of waiting and trying to reach someone, hotels.com moved his booking to another hotel. Beware when arriving after typical business hours. I've never heard of a hotel not having staff on site during the night, booking should've been closed so this could not happen.

We had a nice few days here, the room is nice and the firm mattress is exactly what we like. The…read moreroom is spacious and our kid used the pull out sofa the last night and said it was ok for what it is. The lobby is nice and clean and the staff were courteous and always said hello and chatted with us. They gave us a bag with 2 bottles of water which was very nice and needed after a late night flight and check in at 1am. The things we didn't like.. The fridge smelled rotten. We only put water bottles in it but they smelled after we took them out. The shower door leaks a ton of water! Like we had to use all the extra towels and washcloths to keep the floor from being flooded. We will stay again when in town.

It's a just a clean decent hotel with a full fridge and all the necessary amenities to be…read morecomfortable when away from home. Breakfast is better than most hotel breakfasts.

I stayed at the Kinley Cincinnati Downtown Hotel while in town for work at the University of…read moreCincinnati and had a really solid experience overall. The rooms aren't huge, but they're cozy, well-designed, and comfortable. It is perfect for a business trip where you just need a relaxing place to recharge. The location is a big plus, as it is easy to get around downtown and close to plenty of spots worth checking out. I also really enjoyed the hotel bar; they had a great drink menu and a good vibe for unwinding after a long day. One of the highlights was the front desk staff. The woman who checked me in was especially helpful and pointed me toward a fantastic coffee shop just a couple of blocks away, which ended up being a great find. All in all, a great stay. I'd definitely come back next time I'm in Cincinnati.

Wow! My sister and I stayed here because we were in town for a concert. It was so relaxing! The…read morewater pressure in the shower was perfect. The bed was comfortable and we LOVED the pillows haha. We loved the pillows so much that we researched what type of pillows they were smh haha. Also, the lobby was clean and the guest service team was nice & delightful. I valeted my car & had no issues dropping off or picking up. It was so seamless. We ate at the bar, which I don't recommend, it tastes like frozen food but we loved that they had a happy hour for guests. I loved the location because it wasn't too far from the venue & close to the after party we attended. I would definitely stay here again when I'm in Cincinnati.

Hotel was decent and clean. Had a whole small mini kitchen in our room. But downstairs I enjoyed…read moreour complementary breakfast. I like that it is close by to a few places. Uber or Lyft wasn't a problem or much to take around. Since parking not great to find downtown. For the hotel self parking lot is right next door is much cheaper then $40 a night to valet.

Front desk staff super friendly and helpful. Room was clean and comfortable. Parking garage one…read moreblock away but they have valet parking. Several restaurants within walking distance. Can be a little noisy due to the streets. Overall great stay.

GREAT hotel! Super clean, modern hotel with great amenities…read more The rest was really good and open late which we appreciated. The breakfast was included-hot, good options and hours were reasonably. The layout of the room was efficient, good space and clean. Tech was good, able to log into our apps easily and automatically logged out at check out. The pool was great, loved the chairs in the shallow end, lots of sitting areas. All staff was friendly, professional and available around the lobby.

This review is not about the hotel. The hotel is very nice. It's clean. It's on the newer side. The…read moregym is terrific. And the staff is friendly. This is. Not feeling like walking or driving anywhere for food I ate here. The staff at the front desk said the food was quite good. A quick view of the limited menu and I chose a hamburger. You pretty much can't mess up a hamburger correct? About 25 minutes later the hamburger came out, including some really good french fries, and topped with American cheese, lettuce, tomato, and what was supposed to be some special sauce. They forgot to add the sauce. Thought it was warm this hamburger had to be of the frozen variety of some type. It was cooked well done, and had absolutely no flavor. For only $12 you might expect that, but this was definitely one of the lesser burgers I've ever had.