Very friendly and professional service. We get our laundry back on time , all the time. they even make special arrangements to meet the needs of clients in rush. Very competitive pricing. read more

In my lifetime, I have never incurred such a significant expense for clothing dry cleaning. I regret not being aware of the cost beforehand. Dry Clean USA charges $10.50 per garment for dry cleaning or washing. While the staff is pleasant, I found myself in a predicament when I dropped off 16 garments, resulting in a bill of $168. I am left contemplating whether the owners of this establishment are affluent individuals who own Lamborghinis or Ferraris. read more

Dryclean USA - Crazy bill! - Dry Cleaning Near Me - Clayton, California

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Dry Clean USA is the best. They don't lose your clothes and they do a great job. Very Friendly

Nice and friendly but expensive and long wait times for your items. There is another place around the corner next to a liquor store. I recommend going there instead read more

Someone is not doing their job. I spent $25.00 on dry cleaning two shirts and one of the shirts has stains on the sleeve and all the wrinkles were cover by a nice dry-cleaned shirt in the front until I got home and removed the plastic bag. I am not recommended. read more

Dryclean USA - Stains on the sleeve. - Dry Cleaning Near Me - Clayton, California

Really enjoyed using this place. The lady who was working was extremely friendly and they also had really good rates for dry cleaning. I was able to also get my clothes back only a few days after dropping. Definitely will keep using this drycleaners. read more

Dryclean USA - Dry cleaners - Dry Cleaning Near Me - Clayton, California

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Been here a few times and the lady who works out front is so nice and so kind great customer service, the prices are really good and most importantly my clothes come out nice and clean and crisp when I pick them up. They do a great job with my laundry here. read more

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$12.00 for 2 Business Shirts. Dryclean USA said that my shirts were too large for their machine. However, they had been cleaning our laundry for over 20 years with no comment. This outrageous price increase was not posted. read more

I used to go to a cleaners at Bailey and Clayton Road and they were fantastic. When the prior owners sold the business, I quit going soon after because the new owners were not really very customer service oriented. I've been coming here for just over a year, and I have had really great experiences. The owner is very friendly and accommodating. The other young lady employee is always nice and volunteers to assist me when taking my cleaned clothes out to the car. My only negative, and it's certainly not their fault, is the parking situation. There are hardly any spots very close to their door. read more

I don't use dry cleaning very often but when I do Dryclean USA is my go to dry cleaners. It is a family owned business. They have always done a good job. They are friendly, helpful and courteous. read more

Unfortunately, the third time using this dry cleaner! Although convenient, and I do like to support local businesses, there are several dirt spots in our dry cleaned item still there! I was able to get spots out with Oxy therefore we can tell it was not cleaned! read more

You DON'T always get what you pay for! I started using this Dryclean USA last year on a regular basis; I've used them in the past for rush service and was happy with their work and wiling to pay extra for the service, but I routinely used another local drycleaner/laundry for the past 15 years based on good service, very nice proprietors and reasonable pricing. I changed last year when the other cleaner was having problems pressing my trousers without wrinkles down the side seams - after three attempts to get that resolved, I switched to this Dryclean USA for all of my shirts and drycleaning. Yes, they cost a little more, but everything was neat and crisp...until last week. I picked up some shirts last Friday, Valentine' Day, and went home to dress for dinner out, only to find that my white shirt was entirely wrinkled - it looked like it had been washed and hung to dry without pressing. I figured I'd just use another shirt and took another from the bag - same problem! Frustrated, I went to my closet and picked out a third shirt, one they had laundered about three weeks earlier - SAME PROBLEM! I changed outfits to match a shirt that was laundered much earlier (which looked great). I called this cleaner before they closed that day to tell them about the problem. The person who answered said they would redo the shirts, but she couldn't understand my disappointment that the person doing the laundry would put those wrinkled shirts into the package. She said I'd have to discuss it with the owner. I saw the owner the following Monday and showed her the shirts. She agreed that the problem was systematic - all eight shirts from the last two pick-ups were wrinkled the same way, down both sides and on the sleeves. She also agreed to talk with the launderer to make sure he looked for this, and I left the shirts to be redone. When I picked them up last Friday, the owner was there. She brought out my shirts with a smile, and they looked good...until I took the a white shirt out of the bag and saw that it was still wrinkled the same way! (The wrinkles are easiest to see on a white shirt.) When I asked why she was returning the shirts to me this way, she said that their pressing machine was broken - no matter what they tried, it wouldn't work. When I asked her about the idea that the launderer previously put the shirts in a bag when they clearly were not properly pressed, she said that she talked with him about that and he agreed that he would let her know in the future if the machine wasn't working. Here's my frustration - I can understand if their machine need to be repaired (they tried to fix it but couldn't and were calling a repair service the next week), but I could NOT understand why she didn't offer to hand-press the shirts to solve the problem, and did NOT offer to refund the $12.50 I paid for five shirts. She didn't even offer to hold onto the shirts until the machine was repaired and then redo them. She just said "there's really nothing I can do". And, I always do my best to remain polite - I didn't get angry, and she wasn't upset, she just didn't offer to fix the problem or refund my money. I guess I'm back to my previous cleaners for now, and maybe for good if they can get the trouser pressing right. If not, it's shirts at one location and drycleaning at another - inconvenient, for sure, but I think I should get what I pay for, as the saying goes. This Dryclean USA doesn't seem concerned with that. read more

I have been coming here since the early 2000's. Clean place and owner is very friendly and always smiling. Prices are good also. Great service. read more

I have been going here for at least 10 years, maybe longer. I am always greeted with a smile. My cleaning is ALWAYS done on time. I have had many pants shortened. They move buttons, spot clean in between visits if I just like drop in, and give me simple free advise regarding using simple green at home (a little bit goes a long way). I have never had to return anything. The clothes are very neatly cello wrapped on hangers. I HIGHLY RECOMMEND Dryclean USA, CLAYTON, CALIF. John Gray, Clayton, Ca read more

Such a great family run business. I've been going here for years. Employees are so nice and helpful. Service is fast and efficient.

Always prompt! Friendly! Alterations a bit pricey... $18 to bring a shirt up 2"...

I have used this business for my family's dry cleaning for the past 10 years and have ALWAYS been pleased with the service and quality of work. I wouldn't bring my dry cleaning any where else! read more

Huge thanks to Dryclean USA.....boy, have they done a super job. Saved me with rushed and personalized service many times. Do tell your friends, I won't go anywhere else! read more

worst experience I've ever had with a dry cleaner. First time I went there, took several items including a dress and when I went to pick it up, the dress wasn't with other items. When I asked them about it they claimed the checklist didn't include a dress, but I remember giving it to them and showing them makeup that I needed removed. So they lost it and didn't try to compensate me and the worst part is that they said they would look for it and never bothered to call me back. So not only am I out the dress but i couldn't even get an apology or reimbursed. Horrible customer service-left me no choice but to post on yelp to warn anyone else who might go there..go there only if you don't mind them losing your clothes! read more

You get what you pay for! This place is a bit pricey but the saying is indeed true. I wouldn't mind paying a little extra as long as I know that my suits and dress shirts are professionally done. Great staff and very friendly. This business is totally recommended! Check it out! read more

Save yourself the time and gas and DON'T give your business to this establishment!! I am all about supporting local businesses so wanted to give this Drycleaner a try... My husband has had shirts laundered/ pressed here and the quality is poor. The shirts come out wrinkled in the arm area and smell like a dirty pressing machine!! The reason why I no longer will go here is they do a bad job on dry cleaning but an even worse job on alterations! I had a pair of pants taken in. I got my pants back in a week & when I wore them the stitching started coming undone! The seamstress had used blue thread on black pants!!! I could have done a better job and I don't sew!!! I brought the back and the owner said they will fix it & the other side of the pants came undone!!! I took SIX trips to get one pair of pants fixed!!!! The owner also price quotes a certain amount than charges more!!! Bad business etiquette!! We won't return!! read more

Excellent customer service. We have always had a great experience here. Nice family run business, professional, personable. We get our uniforms cleaned and pressed here, and they always look top notch! read more

I've been going to Dryclean USA for years. The last year or so I have been taking work uniforms here on a regular basis. They know my name, and always remember what I need (starch, creases, etc.) They are quick, reasonably priced, and do a great job. Not even a broken button! (which has happened elsewhere!) I go out of my way to continue to be a patron here. read more

we've been bringing our dry-cleaning here for probably a decade by now. never lost anything, nothing was ever damaged, everything always comes back clean as expected and on time. service is swift and friendly, there's never a wait - this place is efficiency personified read more