Excellent service with customer oriented and very knowledgeable team. I always call them first to…read morefix any major appliance. Honest, hard working and ethical organization!

The service person was knowledgeable, respectful of property and made the necessary repairs to our…read moresatisfaction. A great experience. Would highly recommend.

I called Rippe Bros. late in the afternoon when my washer drain pump broke. They sent a provider…read morepromptly the next morning. He got the parts he needed and was back that afternoon & had my washer working quickly. Greg was very respectful of our home, knowledgeable & willing to offer useful advice. The cost was very reasonable.

Great repair service. I dropped off a large GE microwave/speed oven…read more They diagnosed the problem and repaired it quickly and economically. Very nice people as well. Had scheduled GE Service initially and they messed up the appointment. I saw the reviews for Rippe Brother, thought I give them a try. Very happy I did.

Showed at the advertised time. Was pleasant and addressed the issue. Explained everything…read morethoroughly

Thank you! I called last Friday when our washing machine started leaking. Mr. Appliance came out…read morethe same morning to diagnose the problem, and help order the part needed for repair. This morning the part was installed and the washing machine is back to working order. I appreciate the helpfulness of the tech, and quickness or the repair! *One note: The tech was great, but kind of threw his tools around/dropped them instead of placing them on our wood floor. This was just a little thing I noticed as I was slightly worried about scratching/damage. Overall a great experience with this company however, and he did a great job fixing it!

Highly recommend them for any appliance repair needs. Great communication, great service and very…read moreinformative. He's repaired our higher end fridge and dishwasher a few times each - over the past few years and he's done excellent work. Thank you Andrew!

This company is one of the BEST companies for appliance repair. They are very knowledgeable and are…read morebeyond honest. They send a text for your appointment, included is a photo of you repairman, so you know who he is when he arrives. On this day and age that is a wonderful safety protocol! He arrives on time, was very professional. Unfortunately we were not able to get our refrigerator repaired but not due to him, due to the fact the manufacturer no longer made the part. That being said he advised us what he considered the best type to purchase. He recommended Recker &Boerger. Our purchase was seamless, with delivery the next day! So grateful for this company and will absolutely be a repeat customer.

Stopped in to shop for a new gas stove and was greeted by a gentleman who walked us through the…read morepros and cons of the floor models. He was extremely helpful and patiently answered all of the questions my mom and I had. We were pleasantly surprised to learn he wasn't even a sales associate, but a service technician. Unfortunately, when we were handed off to the front desk, the level of customer service dropped a bit. I had to ask about the warranty and return policy myself, as this information wasn't explained before the total was presented. The delivery process went well. Two service technicians removed the old stove and quickly installed the new one. They were very patient with my mother and took the time to thoroughly explain and demonstrate the stove's features. They even went back to the store to retrieve a copy of the appliance manual, which was greatly appreciated. Overall, I was impressed with our experience and would encourage others to give Pate Appliances a chance if they're in the market for a new appliance.

They were prompt and thorough. They had all necessary items with them so they didn't have to make…read moremultiple trips.

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!

We have been without an automatic dishwasher since February 2025. I have had multiple companies…read more(A-Appliance Repair, etc., ) come out here and charge hundreds of $ to tell me our 14 month old LG dishwasher could not be repaired. I have made several calls to LG Customer Service and found out that the Control Panel was still under warranty. I asked them for a list of companies they recommended in the Cincinnati area. FUSE Appliance Repair was on this list. I called and spoke to Luke at FUSE and gave him some information about our dishwasher. In less than 12 hours he gave me the part number and everything I needed to provide to LG. The part ( the control panel) arrived at FUSE and Luke called to schedule an appointment. Sergei came out with new control panel and in less than 15 minutes he had our dishwasher going again. There was a $150 service charge, but that was nothing compared to the companies who came out here, charged me hundreds of dollars, and did NOTHING! I don't know about other brands, but if you have LG products that need repaired, you don't need to call any other repair company!. In fact, if I have a problem with another brand's products, the first call I will make is to FUSE. Thank you Luke and Sergei! My wife has Alzheimer's and I cannot tell you how much time this saves me from washing pots and pans and dishes.

Our refrigerator went out the night before Christmas Eve. Greg responded the morning of Christmas…read moreEve and was here promptly at the promised time. He was honest and gave us good advise without trying to recommend repairs that wouldn't be cost effective. We recommend this company highly. We'll call again in the future if needed. Thanks for great service!

This is the second time I've purchased a washer and dryer, I think it was 12 years ago. For the…read moreprice and delivery was great.

I had a dryer stop working after 5 years. Don was professional and honest and fixed my dryer pretty…read morequick. Honest good repair men are harder to come by these days. Scheduling repair was fast and easy as well. I'll be storing his number!