Always have someone there to help you find what you need, and they actually know what they have at…read morethe store. Many of them have even used the fittings and parts, unlike other places like the Ace Hardware store.

I saw a very bad review of Big Joe's here on Yelp and just to be sure, I've double checked…read moreeverything that I was already sure of, Big Joe's is fully licensed and has been our go-to plumbing service for 20 years. He's covered our old adobe in the Guadalupe and totally replumbed a bad situation there, and he still covers our home and casita here in Santa Fe. He has been licensed and bonded, etc., for 31 years, has always done great work and is very responsive if you have a problem leak or whatever. He totally replumbed our adobe, he has installed a new boiler in our home, and myriad other plumbing situations involving heating and cooling both large and small. And my wife and I are very grateful to the friend that originally recommended him because we can always depend on Big Joe.

Great prompt and friendly service. Doesn't get much better. Got same day service too!read more

They came immediately after I committed to use their services. I tried another company online for…read morequote, and price was higher at the other company. I needed a new water heater and my water heater was already leaking out. With a great team, they got all parts using tag team and phone calls. I may never use any other plumbing company again. Kudos to Paul and Steve and another guy who I didn't get name of.

Prompt service at a good rate. Easy to work with and open about costs and timing. Thank you very…read moremuch!

Worst experience ever! These two guys, Thomas and John were very difficult to communicate with…read more Their invoices were scribbled by hand and impossible to read with all the misspellings and incorrect dates. I'm not sure what was going on with Thomas, but they overcharged for their hours and were asked not to return due to an issue that occurred. I offered to pay them for what they had completed and he threatened me. Very unprofessional! I would not recommend them to anyone!

Best plumber I ever hired. Problem solver. Quick. Pleasant. Honest. Skilled…read more Eli makes having to spend money on repairs much less painful because he does such a great job.

I heard water spraying under my home. The floor was getting hot. I called EVERY plumber nearby and…read morethe ONLY one that called me back was Eli at ER Water Services. Eli was there in 20 minutes. He fixed the problem fast. He even came back after dark to restart my water heater for me. Eli is the best! HIGHLY RECOMMENDED!!!

Greg was excellent. Very professional. He showed up on time. Work was completed on time. He was…read moretimely in all communications. I would highly recommend Rowehawk. The work he did was of great quality. I will be using them again.

Greg, who owns the company, was professional and explained what was involved with the installation…read moreof the garbage disposal and faucet. He also capped a gas line that we needed done. He came when he said he would, and accomplished the tasks quickly and efficiently. I highly recommend Rowehawk for any plumbing needs!

I heard about the Drain Surgeon from a neighbor (ask your neighbors) and called after an outrageous…read morequote from a well known national drain clearing company. He and an assistant came and evaluated the problem and quoted something reasonable. They cleared the line quickly. My next plumbing problem was more serious: the drainage from the house to the street was blocked by an old elm tree remnant and water was backing into the shower. Drain Surgeon came and cleared it with no problems, again at a reasonable price. Drain Surgeon knows his business and does it for a good price.

Joe is the most reliable and skilled professional in his field .. at a very reasonable costread more

Your crew led by AXEL.... I have only compliments for how…read morehard the crew worked for 3 days in the cold until they solved the problems with my existing plumbing The guys worked very well together and they were always pleasant and stayed with it to make it right! I admire your technology and the people training they have!! Thank you Ps MIKE IS THE KING

I contacted 4 plumbers online about a sewer line replacement, the ONLY one to respond was Caitco…read more I set up an inspection and within two weeks of initial contact the job is done. They were great at every step of the process and their crew was golden. they were on time, polite, easy to deal with, and came in at their estimate, which was from talking to other people in my neighborhood, completely competitive. I will not hesitate to call them for my plumbing needs in the future.

In a disastrous guesthouse project, NewGen Water Systems was among the few bright spots in thee…read moreconstruction process. They handled septic contruction, plumbing, on-demnd water heater, water softener, and reverse osmosis. We found Cristian to be a professional who knew the essentials of his work, attended to details, and was committed to quality service. He even corrected serious plumbing and septic issues caused by the inept contractor and subs. NewGen's crew was always respectful and diligent. We expect NewGen to continue to service equipment and would hire them for other plumbing needs.

During Covid lockdown, New Gen behaved professionally. Came on time, did thorough inspections, and…read moregave clear explanations. They fixed the errors of another plumber installation. Restored our purified water system. Nothing leaked afterward. Would use again. Sorry I waited so long to post, it's been a hectic couple of years here :)