Very good service and communication! Made two keys for my Chevy Equinox. Mobile service. He got me…read moreout of a jam. Recommended!

i recommend this company if you get locked out. I was super excited about my package around 10:30am…read moreand accidentally locked myself out of my apartment. My landlord wasn't available until 2, so i gave this company a call. The phone was answered immediately and Archie came to save the day within 25 minutes! Though, when i asked about pricing, they said they couldn't give an accurate price until they saw the lock.. which i didnt really like but within 10 minutes Archie had the door opened while simultaneously soothing my dog who was inside whining. Payment was more expensive than i thought it'd be but it was also quick and easy! They take Zelle, debit, and credit.

Rafael responded quickly, and resolved three problems I had with door locks in my elderly…read moreGermantown house. Worked quickly, explained what he was doing, and gave great advice for minimizing future problems. In an out the door in an hour. A great experience.

Was referred to this locksmith by Action Lock after they were unable to help replace our mailbox…read morekey/lock. I called and spoke with someone about an hour ago and they were so rude. We decided to look elsewhere. Don't waste your time.

Mike was a pleasure to work with; punctual, great communicator, delivered exactly as promised…read more Also helped me to understand the 'why' behind the 'what the heck' of the cost of the process (replacing fob and emergency key for a subaru outback 2021 . . .ugh). Losing keys is the ultimate PIA but knowing you can trust a professional to get you back on track is a great gift to be sure.

Mike was amazing!! I'm a student and the fees for this kind of thing is usually pretty steep, he…read moregave me a discount and opened my door in no time. He was super friendly and waited for me even though I was late by about 15 minutes. Was always smiling and had a positive energy. Hopefully I don't lose my keys again but if I do I know who to call :)

There is nothing like the feeling of vulnerability one has when faced with choosing a locksmith -…read moreespecially in a moment of crisis. Fortunately, for those who read these reviews, there is WJM Lock Service or Bill Martin. When I first met the fabulously professional and low key Mr Martin, I was a property assistant with a busy neighborhood real estate management company. Once we knew Bill was on the job, we stopped worrying and went on to the next task. He is that reliable and dedicated. Then there was the night I locked my keys in my car. Need I say more? Since that time, I have referred many friends and associates to WJM Lock Services without the slightest hesitation or reservation. Especially good at calming you in a moment of crisis when locked out or you can't get your shop door to close or lock, Bill Martin is like a cloud of comfort that surrounds you with reassurance & competence. Add to those kudos good prices and I believe it creates the perfect business and personal resource. If all service providers were like Bill Martin, there would be less anxiety in this world.

I was referred to Bill Martin from both from a neighbor and an outstanding little hardware store…read more(Bruskin Hardware and Lock), where I later found out he had worked for over 20 years starting at age 12 before he started his own business. The handle on my door had completely fallen apart and I was essentially locked inside the house. He came in less than 2 hours and fixed not one, but 2 of the locks that we had been having trouble with for months. He was extremely knowledgeable and mild mannered. He took his time to systematically take care of the many issues. In the end, we only had to pay for one new part and his overall fee was more than reasonable. I would recommend him highly to anyone in need of a good locksmith.

Overall. This company was very accommodating with my hectic and uncertain schedule. The owner was…read morevery understanding and polite. When the locksmith got here he was very professional, quick and courteous. I would definitely recommend this business to anyone in need of their services.

I am sorry that I have to give this "locksmith " service even one star. My front door lock…read morecompletely fell apart on New Years Eve morning and it needed to be fixed as I was expecting company. I called this company that I found online. They stated they would call when they were close to my home. After my initial contact I received a call back from a technician who stated he was from a different lock smith company. When I told him I contacted someone else and questioned if he was from that company, he didn't understand and hung up. A few minutes later I received a call from a woman who stated that she was from a now completely different company. Upon questioning her,she stated that all these companies work together. The technician arrived,came to my door and saw that my door knob was obviously damaged and took it completely apart. He asked me in broken and unintelligible English where the push part was. when I informed him I didn't know what he was talking about he said oh here it is and he was referring to a spring within the door knob. This worker never even said hello, what is your problem, what would you like done and proceeded to take my door knob apart. No communication whatsoever. At this point I had been quoted a $25 service charge to come to the house and he then informed me it would be $100 more to put the door knob back together. I then called to my boyfriend who was working in the basement about the extra charge and my boyfriend said he would like to speak to the man and would be up in a minute. When he heard my boyfriend coming up the steps he slammed the door shut making it impossible to open as the latch was still in, ran down my walkway and sped off! I later called another locksmith who came, diagnosed the problem and said it could not be fixed and that I would need a new lock. He temporarily fixed it and instructed me to contact the maker of the doorknob as there is a lifetime warranty on this model. This locksmith told us there was no way this doorknob could be fixed and showed us where it was broken. Obviously, Local Master Locksmith, were not interested in the $25 service fee. They were interested in trying to gouge me for the $100 to put a broken door knob back together. Beware of this company at all costs!!!