After research, I bought a $900 grill last week from this store. I asked for a "new-in-box" at the…read moreregister, and they said that would be fine. But after I paid and went to the loading dock to receive it, they said they only had assembled floor models. After revamping my plans on how to transport it, I got it home only to discover that they had damaged the controls board when they assembled it at the store. I then spent several hours with customer service where I had to disassemble and prove that it wasn't working via video-call with the manufacturer. They are sending me a replacement part in a few weeks, and then I will have to re-assemble the whole unit. Don't buy major products here. They are not competent.

Maci was super helpful when I returned a jacket. The barcode on my receipt was torn off, but she…read morefigured out how to resolve that. Plus I forgot my drivers license and the picture on my phone couldn't show the hologram. But she also found a way around that issue. Thanks Maci!

The best outfitting store in the area! Mr. Scott was a true pleasure with whom to exchange ideas on…read morefly fishing-- from needed gear to extreme conditions. His staff was absolutely the most team oriented group with all providing help and no one trying to be superhero know-it-all which happens way too often. Their prices can't be beat, and speaking from personal experience , it is a great escape from the drama of having horses and/or dogs in surgery at the best Vet Hospital in the world (totally unbiased as I am 3rd generation Longhorn). Go enjoy the low pressure, high intellect of this great store!

I ventured into Bear Mountain right after the holidays to get properly fitted for hiking boots…read morebefore an overseas backpacking trip. I've done a bit of day hiking before, but never been professionally fitted or been on multi-day trips. I wasn't sure what to expect, but I could not have been more pleased. The staff was very friendly and knowledgable. The guy who helped me spent a lot of time answering questions and helping me be sure I got the best fit- and I ended up with a less expensive boot than I expected (which never happens). They had really good sales at that time, and I ended up coming back the next day to get a new pack. On the following day, I found an equally friendly and knowledgable staff. A friendly staff even after the holidays is the sign of a good shop, I think. Anyway, If you are looking for hiking, camping, or kayaking gear- start here.

I was in Browns on Tuesday, July 1 and had the most obnoxious salesman ever. Geez, hire some better…read morehelp !

Courteous, attentive and allowed return as promised. They have quality shoes and excellent customer…read moreservice

My sister and I came into this store to look for rain boots. Immediately after walking into the…read morestore, the smell of feet was terrible. Secondly, we were not greeted when we went in or when we left. Staff was standing at the center checkout talking, and saw us come in and leave, and never acknowledged us. Did not feel welcomed at all.

I got a paper in the mail saying that they were having a sale on Crocs and also had Jibbitz (the…read morecroc accessories). Not only did they not have the Jibbitz, but the employees were rude when we asked.

The worker was super helpful and they had many more options that I had not seen at other stores.read more

Needed some shoes for a wedding, the staff were non-existent since they sat on their phones the…read moreentire time I was in the store.

I tried to ask about the availability of Air Forces from this young lady at which point she told me…read morethat she CANNOT answer any questions unless I have a mask. I tried to see her name, and the large guy with a beard asked me if I wanted to go to jail! I didn't really understand, so he said that I was "following her." Therefore I asked for her name since she wasn't wearing a nametag and she stated that, "[She] doesn't have a name." That's when I took her picture and she threatened to, "...snatch that phone out my hand." I told her that theb SHE would be going to jail! lmao...what morons! Ignorant idiots working here. Nice job on losing a sale though...I won't be back, nor will I allow my child to purchase anything from this store.

Ive been running a lot lately trying to get back into shape! Well my old pair of running shoes…read morefinally just fell apart so i needed a new pair. I went online and found some nice shoes but i wasn't sure they would fit. I proceeded to go to many different shoe stores and ended up at foot locker in college station. It's in the mall and i don't normally go there but because of the need for a great pair of shoes, i went. The service there was great ,they were very friendly. The styles of shoes almost seemed unlimited, and I easily found the most comfortable and what I believe to be the most durable pair of shoes. Luckily they were on sale and i got them for a good price ( retail was horrible though!) overall i was very satisfied with foot locker and the shoes that i purchased.

Went there a couple weeks ago looking for some boots that would work with dress pants. I saw Kat…read moreand she was VERY helpful and knowledgeable. She put me on their measuring machine and not only got a good pair of boots, I got some insoles that took the pain right out of my knee and back. I used Red Wing boots at work as a firefighter so I know the quality. They've also cornered the market on comfortable. Though they can be costly, buy Red Wing. Life is too short for cheap shoes or warm beer.

I visited the Red Wing shoe store in Bryan TX today. Tina was very patient with me. I tried on…read morethree different boots. Came down to a choice between two and I have to say I took forever to choose. Again Tina was very patient. I am continually disappointed in this day and age with customer service, but not in this store. I left with a pair of Rangers and I will definitely be back.