Went shopping at the Encore store at the JV Mall over the weekend. I was pleasantly surprised at…read morethe large assortment of shoes, sneakers, both for men and women. The prices were reasonable. The staff was helpful. A young lady there i believe her name was Laura was not only very helpful but went out of her way to make sure my selections fit perfectly. Great place to shop with helpful staff. David

Supervisor Laura, is extremely rude. I have never ever been spoken to in such a disrespectful…read moremanner as I was today to do an even exchange. I asked to speak to the manager who was not there. I will be back to talk to him. I have purchased many shoes from this store and will not be returning.

Honestly, just skip it. I was in the area for an event with friends and decided to walk around, but…read morethis mall is "blah" and completely dead. There is almost nothing left here. I walked the entire mall and was back out the door in less than 15 minutes. Save your time and head somewhere else!

Although they're trying, this mall is on life support…read more It's literally been decades since I've been here and it's sad to see the decline of what it once was. While cosmetically the mall still looks good, you could tell by some of the emptiness, closed stores during busy business hours, and lack of crowds (this was a Saturday I went). With two floors, there are still a few anchor stores that I'm sure do help keep things open and there is a decent variety of shopping options. You have your basic mall fixtures such as Hot Topic and Spencer's and you have Macy's, Dicks, and several clothing options. There are also two gyms. The mall is a little smaller than some area malls, but as mentioned, it cosmetically looks good. They're trying - and I do hope they succeed - in resuscitating this mall to at least closer to how it used to be. Several stores were closed (gates down, but stores looked ready for business) and I'm unsure why. There was a sizable Spirit Halloween open, but that will be closed right after the holiday. The food court lacked options, though there are other eateries spread throughout the mall. Parking is plentiful, so unless it's the holidays, you should have no issues finding a spot. I'm sentimental regarding this mall and hope for the best. A typical mall goer might be fine, but there are those who'd probably be disappointed coming here. It's a good mall for the immediate area, but with a little drive there are other options.

Where can you get a slick new pair of designer jeans and pay your boost mobile bill. It seems…read morekindnof random but it's a store selling jeans with a random Boost mobile in the back! Found this place after leaving the DMV ( every adult's favotite place) which is located in the same builinding. Owner was chill and professional. Legit and great servirce. Nice!

From the owner: The Number one retailer in Street wear. Best place to find Name brand clothing and sneakers at the…read moremost amazing prices!

Danielle was rude, dismissive, and acted like helping customers was beneath her. Her attitude was…read morenasty from the second I walked in. Zero professionalism, zero effort. I've never been treated with such disrespect in a store. Won't ever go back.

Run, don't walk AWAY from this Loft. The absolute worst customer service experience ever. I stood…read moreon line to MAKE A PURCHASE and the 2 associates were too busy with one customer opening a credit card to even acknowledge me for nearly 30 minutes in a deserted store in a deserted mall. One associate was going on and on the customer about how and where she could use her new credit card and the other disappeared into the back. Neither could smile, say hello and perhaps apologize for the wait and that they'd be with me shortly. That's all; I wasn't expecting much but they set a new LOW bar. I finally had to leave to teach a class and just dropped my merchandise on the counter and left. No reaction. Loft: people have choices. Brick and mortar retail is suffering. Customers don't need to. I will never return and they lost a customer.

Worst Marshalls in the country! They charged me for something I never bought and I had to drive all…read morethe way there for return. Staffs were rude and unprofessional. Their inventory is mediocre. Never again

bad food here? Plus the place didn't have good kid clothing and the staff were really rude! smelled…read morelike cigs too.

Great selection and helpful employees and almost never a line. It's nice to still be able to try…read morethings on in an actual store instead of dealing with returning something mailed to your house.

It's awesome to see DICK's operating at the JVM, and it's sure proven that. This location sticks…read moreout to be one of the biggest I'd say in the Hudson Valley, with Palisades being the 1st. Pretty general layout in most locations, and just like this one, it lives up to it. I found most of the store to be in good shape, in terms of organization, and also how kept up and clean it was. Some of the items are fun to look at, with the decision of buying or not, which we all fall under the same boat. Some of the issues for the most part are cramped in some areas, which again, can stick for the most part. I found the store to be filled with a number of employees, mainly young adult age, and their customer service wasn't the greatest. Most wouldn't go out of the way, etc. Improvement is definitely key to see here.

With all the reviews mentioning rude service, that wasn't our case. Yes, there were no floor…read moreassociates at this Macy's located inside the Jefferson Mall in Yorktown Hghts- so if you had any questions, you're fending for yourself on this one. Regardless of what is offered- and the little bit that's around, this location is depressing. Quite honestly, this is more about appearances than anything for me. The layout, the empty spots- where even if you've never been here, you'd imagine racks full of clothes PC (Pre-COVID) or before this company started closing some stores- just brought my mood down. I get it, this Macy's is all this neighborhood has and I get it. But we managed to purchase our goods at a good price and headed right on out.

Well, in the many years coming here, which has been a long time, I've never seen it this dead. With…read morethe mall in its condition, in terms of it being in the dying stage (almost becoming a deadmall), it kind of makes sense. The layout of the store looks like didn't get a major renovation, even though it might have gotten a minor. Most of the departments seemed to be in great shape for the most part - not too messy and even well-organized. I'm happy to see it in good shape. Not too many workers were found on the sales floor, which wasn't a big surprise for the most part. With it not being too busy, I can see making that slide. I don't see this Macy's lasting too much longer in how it looks and its foot traffic.

I have been shopping here since it opened. We have always had a good experience. This week we had…read morethe best experience. Eileen was so helpful and kind. She went above and beyond for us. We told her manager Kate and sent an email to the leader Jen. We are so grateful for her help. She didn't know but we were going through a very difficult time and she made all the difference in the world to us

Typical Old Navy. Usually messy. Easy to navigate around…read more Love their kids dept! I wish they would make better quality... Love their flip flops but I hate where it hits me under my foot (uncomfortable walking on plastic bumps)