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    Shoe Dept. Encore

    3.0 (2 reviews)
    Open 11:00 am - 6:00 pm

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    1 year ago

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    Verizon

    Verizon

    4.1
    (19 reviews)
    3.7 mi

    Excellent. I came…read morehere specifically for Matt, who had helped me in another location - and of course it was another great experience at a Verizon location. On this day it was adding a line and finally upgrading my "old" phone. This was in May, so I'm a little late posting this review. As usual, Matt was great and was a tremendous help. This location is a little farther from me, but totally worth it. Inside was clean, organized, and neat. They had the accessories I needed as well. Parking is in the rear - there are doors in the front and back for convenience. Overall another great experience with Verizon and in large part thanks to Matt M. I'm quite certain I'll be back.

    I would give this store negative stars if it was an option. During my visit everything seemed good,…read morewith apparently knowledgeable and attentive staff. But then problems started to arise. I was promised that a device that was not in stock would be mailed to me, then found out that was not the case. I had to have someone go to the store for me because I couldn't make it. Of course, when I started getting my bills I noticed moreproblems. My charges were not close to the amount I was promised. I contacted Sandeep to help out, and he was initially responsive and said he would straighten it out, but after he "straightened it out" my bills did not reduce AND I was charged a one-time fee of hundreds of dollars on top of not getting the discounted rate I was promised because he removedd my promotions (he said he had to remove the "wrong" promotions to get me the correct ones, but Verizon advised me that I just lost one promotion and my monthly bill would be the same inflated amount. The whole thing was 100% a scam and I will certainly never do business with this store again and recommend that no one go here.

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    Paddlepro

    Paddlepro

    3.0
    (2 reviews)
    4.8 mi

    Would provide a "0" Star Rating if possible. Ordered a paddle early on the 12th of April and paid…read morefor 2-day service (deliver to me by 15th of April. They processed my CC also that morning for the full amount. I was provided a tracking # from them which showed USPS as the carrier (1st issue) and for the next two days the package didn't move, but the estimated delivery date was still the 15th. On the 15th, ran into my Mail Carrier and he told me that all of the Saturday packages were picked up and he had no record of it (11am'ish). Check the USPS tracking page...(1) showed moving through the system, but no actual location, and (2) now showed a 16th delivery date (Sunday). Sunday came and went...no package. I checked again on Monday morning early, and it showed a 17th delivery (Monday). I then checked a few hours later and it still hadn't moved. I then called into the office and spoke with a male CS agent. I told him what happened, and he said that he would (1) process a refund for the expedited shipping cost to my CC, and (2) call me back later in the day with an update.....no call. This morning early, I (1) checked the USPS status...no movement, and (2) checked my CC...no actual or pending credit. A few hours later after checking my CC (still no credit) and the USPS site (no movement), I called into PaddlePro. First call, a CS agent asked if she could check with the USPS and call me back. I did get a callback, but this time from a "Kim". She told me that after checking with the USPS, the box is still in NJ at the USPS Distribution center and they are backed up. I told her that it was PaddlePro's resp on the shipping/delivery and that I wanted the order canceled and credited back to my CC. Also, if the package ever shows up (highly unlikely), I would call in to get a return shipping label to send it back to me. She flat-out refused and said her "supervisor" told her no credit until I got the box and sent it back. So, in a nutshell - their issue, but they won't take ownership of it. Horrible customer service and follow-thru....I will never buy from them again. Wonder if Bob Considine (owner) knows what's going on. Beware!

    Paddlepro was amazingly helpful in assisting me to select a pickleball paddle. They had more paddle…read moreoptions than I could imagine! Efficient service and fast shipping, highly recommend!

    Shoe Dept. Encore - accessories - Updated June 2026

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