First time customer. I stopped in to buy a new pair of work boots not knowing what to expect. The…read moreguys were awesome. I had never owned a pair of wedge soles before and they took the time to explain the differences in wedge material and leathers across the two brands I was comparing. I must have tried on six or seven pair as the sizing between the two brands was slightly different. The guys never complained or seemed put out. They were extremely helpful. As long as Chester Boot Shop is in business, I will never buy a pair anywhere else. As far as value, I would say that they are inline with any online retailer's pricing. However, if I can support a local, small, family-owned, customer focused business in my community, I will... always.

Wow! We went to look for western boots and hats and we were immediately greeted with a big hello…read moreand how can we help. The hat selection was larger than I expected and found just the right hat and at an awesome price! On to boots and found a handsome pair of python that the husband loved. They looked like a pair he owned 35 years ago, but updated. The salesman was extremely helpful in helping him find his size. He also offered a beautiful pair of ostrich which I preferred, but husband got just what he wanted. I WOULD MOST DEFINITELY RECOMMEND CB AND THEIR STAFF WAS WONDERFUL.

If you have any problems with your feet in anyway please do yourself a favor and go see Joe! His…read moreexpertise and knowledge of all things foot related is amazing l! Don't suffer or wait go in and see Joe they are just amazing their. Absolutely best care and supplies and shoes. I'm so happy been going their for lots of years now! Thank you Joe for helping me out ! I'm so grateful!!

Had a great experience here today getting fit for some new walking shoes. My old New Balance had a…read morehole in the toe and it was time to upgrade. Foot Solutions was recommended by my podiatrist after treating me for my plantars fasciitis (aka feet ouch). The sales rep was kind and super knowledgeable. She talked to me about how I walked, what I experienced with my existing shoes, and actually looked at me as I walked in the shoes I was trying on. The cost of the shoes was comparable to what I would have paid elsewhere for a good sneaker, and I had the benefit of her knowledge and care as we looked at my options. Also she pointed out some flip flops that were good for plantar fasciitis. I can never find flip flops! These were squishy and comfortable. I'm so happy with my shoes and can't wait to get my husband over there so we can get him fitted for some new kicks too.

Wonderful, professional service. I was referred there by my physical therapist and as soon as I…read morearrived I was greeted by a fellow named Robert who measured my feet and addressed all the issues he observed with them. I walked out with a great new pair of shoes, repaired orthotics and a happy, comfortable new step! This man truly understands the feet and the staff here is amazingly helpful. Large inventory, too!

Worst experience and zero accountability. I dropped off my shoes for repair around May and was told…read morethe work would take a couple of months. In August, I stopped by in person to check on them since I hadn't received a call. At that point, staff could not locate my shoes and said they would contact me once they found them. These were Vince flats that cost nearly $400. Since then, I have called multiple times, only to be placed on hold until the call disconnects. No one has followed up, and there has been no attempt to take responsibility or resolve the issue. My shoes have either been misplaced or stolen, and the lack of communication and accountability is unacceptable.

Horrible customer service! Man spoke to me so rudely as in inquired about poor quality zipper…read morerepair. He told me I should've just bought a new item, and that he had to use glue! It's disgusting glue and white marks everywhere WILL NEVER RETURN!!

This place advertised $2.25 laundry but that is only for a shirt. Very expensive. Last cleaning the…read moremessed up my blouse where the red bleed onto the white. Also states shoe repairs but they don't have anyone in there that repairs the shoes.

Purchased boots on 1/19/22, and allegedly delivered 1/24/22. I was home while UPS allegedly…read moredelivered my boots, but they never knocked nor do I think they dropped anything off. I was hoping it was mistakenly marked delivered and would show up in a few days, but this was not the case. I submitted a request on the Shop app to the seller that I never received the item and didn't get a response. Called my credit card, and they couldn't reach the business as well. Took a chance ordering from out of state, and alas no shoes, feeling scammed.

Disabled folks beware. They plow all their snow onto the sidewalk. My son cant get to the bus…read morestop. Awful Awful People that run this shop. The pile the snow on the walks every year. Pix to come.

Mega Selection! I…read morecame in here looking for some low tops and some hiking boots and wasn't disappointed. They had at least 5 different brand names for the boots, like Timberland, DC and Colombia come to mind. Same with the tennis shoes; adidas, Fila, Nike, Sketchers and the list goes on and on. I picked up a pair of track shoes and I swear they only weighed 2 ounces, amazed. Prices were competitive and the staff was attentive even though the store was slammed with traffic when I was in there. If you're out lookin' for kicks, come kick it in here for a minute!

First off, the selection cannot be understated. They are the Costco of footwear selection. Such a…read morevariety might paralyze one with the Paradox Of Choice, but I find it helpful, as I'm pretty fussy about my shoes. My problems are twofold: 1) The layout and signage is just not helpful. It's too wide open, the angular aisles are not conducive to a good shopping experience, and I can't tell where one section ends and another begins, or what the sections even are. 2) Price. If you don't do closeout, you're not getting a deal here. Maybe that's my problem, but for a place like this, I expect better prices.

Honestly, we must have driven past thousands of times and just stopped in on a prayer today. It is…read moresuch a lovely shop! Super clean, super organized, and very fun to shop in! The owners were great. It's definitely not a "rummage through a bunch of junk to find a diamond for a dollar" thrift store - and while I appreciate that style of thrifting for fun... this was a great place for what we needed today-unique and QUALITY clothing for a special event on a time crunch. I'll be back- and am excited to shop the sections I didn't get to today.

Clean and organized store! Definitely can find some gems, but prices are a bit higher than a thrift…read morestore as this is more of a consignment store. Still 10/10!