Our family has been customers of Shoe and Sneaker Barn for over a decade. They have a great…read moreselection of footwear and the service is excellent. A few years ago I was disappointed when they stopped carrying Asics, but when I asked for their recommendation for a comparable sneaker, they recommended Brooks. My wife had been a long time wearer of Brooks and I was very pleased with my new treads!!

I am a Podiatrist in Succasunna and have been sending my patients here for shoes for many years…read more Not to mention that me and my family shop here for shoes as well. They carry all the best quality shoe, sneaker and sandal brands. The staff is always attentive and ultra patient. I can't imagine purchasing my shoes anywhere else. This is well run family-owned business which also satisfies my preference of shopping local.

Great staff! My husband and I are big runners, and we got fitted for some new trail sneakers. Our…read morefeet were placed on a special scanner to figure out what type of sneaker fit we needed (e.g. over pronation, underpronation, high arch, flat arch, etc). PS this was pre-COVID. We got fitted with some great Hokas. Very knowledgeable staff :)

Terrible customer service. I came in to look at running shorts and new running shoes. Employees…read morebarely acknowledged us. No help as I rifled through the shorts. No help as I sat and went through the shoes. No prices on the shoes. Employee was sitting g on a coach watching TV while the other was on their personal laptop completely ignoring us.

I am a swimmer that swims at swim teams, and I like to come here to get suits. But they are to…read moreexpensive. And they close at three? Yeah no thanks where not even out of school at that time. But anyway sometimes the works can be very helpful and then the meanest person you have talked to.

Posting a review because I was so surprised to see just three stars. I've had nothing but great…read moreexperiences at California beach hut. The new location is fantastic, it's spacious, everyone is friendly, lots of new product rotating in. Great owners, very friendly!

Actually not bad. The bar is set low for this kind of chain, but I've had decent experiences here…read more I'm not a marathon runner but I've had capable help looking for sneakers here.

Great staff great service glad to have gotten a shipment at this store when we had none at stock…read more Great job and thank you for your help from Jersey garden

Pam, the owner is a real Bi*ch!! Having never used…read moreconsignment shops before, I've asked her a few questions about how it works. She actually rolled her eyes and used a very snotty tone when explaining to me. IN SPITE of this, I have always been exremely courteous to her. Yet today, I asked to make an appt. for my fall clothes, BUT SHE CLAIMED I WAS DISCOURTEOUS BECAUSE I'VE ASKED HER QUESTIONS and she told me not to come back. REALLY!!??? I am not allowed to ask questions????? AVOID THIS BITCH'S SHOP!

Pamela is an excellent owner. She makes sure that her shoppers are Free to look around and she's…read morevery friendly. She's always had an excellent selection of beautiful home Decor items and holiday decor. I really enjoy the room with the furniture she's acquired. I lucked out with a gorgeous oil painting for only $25. Can't wait to go back again soon.

Best selection for quality shoes. The staff is patient and helpful and made my impromptu visit a…read morepleasure. My only issue was that there were so many great styles that I had a hard time deciding on only 2 pairs. Its very comforting to know that this shop owner takes pride in service and quality.

anna has the best selection of shoes for the whole family! she travels to italy and brings back…read morethe best in craftsmanship and style. i have been a customer of hers for over 20 years. you must stop in and you can't go wrong!

have to say I am FURIOUS with the way things have been handled here. I ordered a pair of shoes for…read morea photo shoot close to 2 weeks ago. They arrived and were incredibly small (even when purchasing them in a larger size as the site directed me to). So, I sent them back for an exchange. I received an email (no reasoning either) stating that I was being refunded for LESS than the amount of the shoes and shipping combined. They didn't attempt to contact me at all. When I called, they stated that they had none of the shoes left in any color in the size I had asked for. Why was it so hard for them to write that in the email? (bye bye star #1) So, I went online to see what they had that would be comparable. They had the exact same shoe in a fabric instead of leather. Why didn't the salesperson suggest this to me on the phone? Did they give a cuss about making a sale? No! (bye bye star #2) So, I call to ask them to simply exchange the shoe I returned for that one (which they had in the size I needed). They said they would, and the gentleman on the phone also said that he would refund me the shipping charge back to my account because it was an exchange. This NEVER HAPPENED. (bye bye star #3) This is when it got ugly. It was now a full week later, and I still had not received the shoes. They didn't send me any tracking information at all. When I called to tell them that the shoes were useless to me by now, they told me that there was nothing they could do about the missing shoes because they had been signed for. "I didn't sign for them, my delivery man didn't sign for them.. where the cuss were these shoes? And, what the hell do you mean, there's nothing you can do about them? Don't you have insurance?" "I'm sorry mam, but we don't take out insurance on anything under $500". (bye bye star #4). If it was possible to give them 0 stars, I would. The last star went away in my eyes when she left the phone to talk to a supervisor who told her that they could take things up with UPS and POSSIBLY get me a fraction of my money back. So, no matter what, I was paying for this mistake. They obviously didn't want my business from the get go. I should have stopped dealing with them from the moment they were out of the first shoe I needed. I cannot believe I am eating the full cost of a pair of shoes because I was stupid enough to trust a shoe company like Footnotes. I love shoes, and would have been a great customer for them, be it for business or pleasure, but I will never do business with them again!

I recently purchased a pair of beautiful rain boots and loved them. The boots are guaranteed not…read moreto stain or get wet, unfortunatley the one pair I purchased had a defect and I had to return the shoes. When I purchased them I was told "guarnatee for life not to get wet or stain" I was so excited, and we were in the midst of a horrific snow storm, I wore them out of the store -- left the box behind! While wearing them, I felt the top of my foot get a bit wet, but nothing earth-shattering, however the next day they were stained. I called the store and the young lady Christina was most understanding and helpful. My husband brought the boots to the store and without hesitation, my credit card was fully refunded. I have to say, the assistance in the store is delightful, friendly, the selections are terrific, I am pleased as punch and can assure everyone, Footnotes has a new client! Thank you for your courtesy and professionalism. Marion B.