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    Protect 1 Security

    4.4 (18 reviews)
    Closed 8:00 am - 7:00 pm

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    10 minutes

    Response rate

    100%

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    Indoor Access Point
    Jessie M.

    I can't say enough good things about Ralph and his team. We live in a larger home and operate a business from here. We use a lot of devices that require internet and have struggled for almost two years with service issues. I finally gave up and called these guys. They not only fixed the issue but drastically improved internet service both inside and outside our house. They were prompt and professional. They made it a point to explain to me in layman's terms what was happening and provided multiple options to solve. My only regret is not calling them sooner.

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    8 months ago

    Fast comprehensive and friendly. Came out and gave us a quote the next day. Fairly priced and walked us through all the options.

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    Ralph V.

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    8 months ago

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    8 months ago

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    Ralph V.

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    3 years ago

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    2 years ago

    They came out to troubleshoot and everything was resolved fairly quickly and economically.

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    2 years ago

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    7 years ago

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    2 years ago

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    4 years ago

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    Ralph V.

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    Ralph V.

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    11 years ago

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    7 years ago

    Took a bit longer than expected due to the heat but very pleased with the final result.

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    10 years ago

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    Ralph V.

    Appreciate the review, sorry it didn’t work out for you.

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    Review Highlights - Protect 1 Security

    Getting a security system is a big decision and Ralph made sure the job was done right + he was super communicative.

    Mentioned in 12 reviews

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    True Protection

    True Protection

    (38 reviews)

    I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

    Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.

    Protect 1 Security - securitysystems - Updated May 2026

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