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    Protect 1 Security

    4.4 (19 reviews)
    Open 8:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Indoor Access Point
    Jessie M.

    I can't say enough good things about Ralph and his team. We live in a larger home and operate a business from here. We use a lot of devices that require internet and have struggled for almost two years with service issues. I finally gave up and called these guys. They not only fixed the issue but drastically improved internet service both inside and outside our house. They were prompt and professional. They made it a point to explain to me in layman's terms what was happening and provided multiple options to solve. My only regret is not calling them sooner.

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    12 days ago

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    11 months ago

    Fast comprehensive and friendly. Came out and gave us a quote the next day. Fairly priced and walked us through all the options.

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    Ralph V.

    Thank you

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    11 months ago

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    11 months ago

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    Ralph V.

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    3 years ago

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    3 years ago

    They came out to troubleshoot and everything was resolved fairly quickly and economically.

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    3 years ago

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    7 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    Ralph V.

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    7 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    Ralph V.

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    12 years ago

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    7 years ago

    Took a bit longer than expected due to the heat but very pleased with the final result.

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    10 years ago

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    Ralph V.

    Appreciate the review, sorry it didn’t work out for you.

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    Ask the Community - Protect 1 Security

    Review Highlights - Protect 1 Security

    Getting a security system is a big decision and Ralph made sure the job was done right + he was super communicative.

    Mentioned in 13 reviews

    Read more highlights

    Wire Genie

    Wire Genie

    5.0
    (34 reviews)

    TLDR: Great installer, don't hire someone else until you get a quote from Eric…read more I needed ethernet run for 3 cameras 2 wifi APs and a couple other drops. My house has fiber, but AT&T installed the Jack in the upstairs living room, on the other side and a floor above the wiring cabinet (cat5). I decided to relocate Everything to an upstairs closet. I got 2 quotes that were within a few percent of each other. The other installer said they needed to cut drywall for 2 drops, or run one outside and the other on the wrong side of the room. They were also going to just run a line from the fiber jack to the closet, leaving the AT&T box out in the open. When Eric came to do his quote he got deep in all the attics, found that he could pull one of the drops with a duplicate coax, and the slanted ceiling on the other was decorative most of the way so he could drop in the right spot. He also offered to pull a new fiber line to the closet. It all turned out great. one camera needed a small outside hop to the right spot, but he made sure that was OK before doing it. He did a very clean install, labeled the patch panel, wired up the rack beautifully, and cleaned all the mess afterward. The only cut drywall was in the closet for wires to come out.

    Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.

    Fusion Networking and Technology

    Fusion Networking and Technology

    4.2
    (13 reviews)

    I reached out to Fusion to assist in getting my companies network infrastructure up and running…read moreafter finding them as certified UniFi installer on Ubitiquiti's site. Cris worked with me to design a Ubiquiti system that fit our needs and budget and made multiple recommendations to make sure our needs were met without inflating cost. He then outfitted our 12,000sq ft warehouse with Wifi, magnetic door locks, complete camera coverage inside and out, and configured our console, switch, and NVR so it was up and running right out of the gate. During all of this we were actively setting up the warehouse with heavy machinery, racks, and workstations and Cris had no problem working with and around us so there was no interruption in our daily operations. His knowledge was invaluable in evaluating products and general IT configuration. He was always on time and stayed in contact regarding re-scheduling when there were multiple roadblocks on our end - like not having a ramp to get the lift outside. I would highly recommend Fusion for any IT installs.

    We contracted Fusion Networking and Technology to install a security camera system at our…read morewarehouse. Two technician visits later, we still have a camera that does not work. The owner's response was to blame us for supplying the equipment -- despite the fact that cabling and installation was their contracted responsibility. When we pushed back and refused to pay in full for a job that wasn't completed, they retaliated by leaving defamatory reviews on our company's own review pages. This is not a company that stands behind their work or treats customers with any respect. Would not recommend under any circumstances.

    Texas Media Experts

    Texas Media Experts

    5.0
    (65 reviews)

    My TV came unplugged, and to plug it back in I'd have to remove the plate on which the TV is…read moremounted. A seemingly impossible task for someone who has never hung a TV before and doesn't understand the mechanics of it. Add to that, poor eyesight, and it's better just to get someone else to do it for you. I did a search on Yelp and started a conversation with three companies. Texas Media Experts was the first to respond (at 11:30 at night!). One of the other businesses had no ratings on Yelp so I deleted that one, and the third one wanted to send out two guys and charge me $200 (they took almost 24 hours to respond). Between text messaging and the conversation on Yelp, they managed to schedule me in today, and they sent out one (cute) guy and only charged me $120. He helped me plug my TV back in, removed a TV and a mount from the wall in another bedroom, and also showed me how to plug in my VCR. I would recommend them to anyone in the New Braunfels area.

    These guys are professionals. I know a bit about home theater setups, so I had a pretty good idea…read moreof what I wanted and what I could and couldn't install myself. They steered me in the right direction. Did a fantastic job installing my projector and two additional sets of speakers as well as rewiring speakers that were incorrectly wired by the previous owner. The cleaned up the workspace afterwards and organized the area. I also sourced some components from them, and they didn't try to upsell anything. They gave me what I wanted and ensured my system was "right-sized" rather than overloading my room with equipment I could not take advantage of. Friendly service. Highly recommend.

    Alpha Net Communications - Cat 6A Cabling

    Alpha Net Communications - Cat 6A Cabling

    5.0
    (3 reviews)

    TLDR: Nate and his crew went above and beyond, diagnosed and fixed the problem. Highly recommend…read more 5+ Stars. Part 1: Internet -We contracted Nate and his crew to install the AT&T Fiber in the conduit going to our network panel. Summary: Fiber was pulled in to the panel successfully by Nate! They saved the day! -The issue began when we tried to install AT&T Fiber but the AT&T tech (who worked really hard) told us that he could not find our black flex conduit in the attic spaces. We asked Nate (owner of Alpha Net Communications) to find the conduit in the attic; he was able to find it eventually after looking through our various attics and there it was coiled in the ceiling after a drop down going through the garage attic. He was then able to pull the AT&T Fiber into our network panel so that AT&T could connect their fiberoptic cable into the AT&T modem/router. Part 2: Ethernet (Hardwire) Cable Management -Nate and his crew tested all the ethernet cables with a Fluke cable tester and toner tester. After testing the downstair rooms, they found and repaired broken ethernet jacks at the wall plates downstairs, identified hidden ethernet cable behind a wall plate in the upstairs area, and confirmed all cables were gigabit ready for AT&T Fiber internet. -They installed our new gigabit ethernet PoE switch, plugged in all the ethernet cables (and labeled them) into the ethernet ports of the switch, and labeled all the wall plates. -They cleaned up the network panel itself and also custom cut the closet hanger rod network panel stretched across the panel so that the panel door could fully open. AV System -Nate and his crew also tested the audio cables and the speakers that were upstairs, downstairs, and outside. They found the volume control for the outside speakers. -They also prepared the ethernet cable (going to TV, going to wall) so that it-alongside the HDMI cable-was ready for the smart TV.

    Kaleb G of San Antonio here! I had the pleasure of hiring Alpha Net Communications to wire up my…read morehome with Cat 6A Ethernet! They brought their business enterprise-level experience to my home office with a custom tailored solution for my house. Now we can enjoy up to a 10 Gigabit Internet connection in every room of the house! I appreciate their quality, efficiency, and professionalism. Thanks to Nate, Micah and Steve! TEN STARS!

    Protect 1 Security - securitysystems - Updated August 2026

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