Came here after Dr. Massen was listed on my insurance. The place itself is a bit difficult to find…read morebecause it's inside of a larger building with lots of other doctor offices, it's the first door the left and the second window down next to a dentist office. The receptionist was super nice, I was able to get an appointment that very day and once I came in everyone was so nice. They quickly got me inside and the nurse was very nice and attentive to all my symptoms. The doctor is quite the funny guy he cracks jokes as soon as he walks in, which is awesome but also I feel like it stops him from listening to me and taking me seriously but at the same time was funny enough to make me feel comfortable. He sent me away with some antibiotics and some lab work. I didn't get my lab results back until about a week later (even tho I remember him saying I would get them 2 days later) and when I called nobody got back to me I had to call again and speak to the receptionist directly. Overall I would recommend this office the receptionist/nurse is great the doctors pretty good. No real complaints but also nothing crazy.

I absolutely loved seeing Dr. Massen and was so sad to hear he had retired! I read the bad reviews…read moreand I honestly think it is just the culture difference?! He is extremely kind and caring and always listened! So sad he is not my primary anymore

My friend has been telling me how great this practice is for years. Today, I finally understood…read morewhy. The staff is super friendly, accommodating and ready to help! Dr Zandi has the best bed side manner of any doctor I've been to. He's super gentle and explains everything patiently and clearly. I am super grateful of finding such a great practice that understands people's needs and strives to fill them. Thank you, Dr Zandi and wonderful staff!!!

After many years with Dr. O'Brien, I am very pleased with the transition…read moreto Dr Zandi the last couple of years. It as been seemless, having the same staff has made it very easy. Plus his recommendations have helped keep me at a weight I enjoy.

Laura Balestreri, MD., was my children's pediatrician for years. She practices along with Kenneth…read moreDucker, MD. The office is located in Castro Valley. Staff was always nice and it was easy to get appointments. Both doctors were very attentive and never felt rushed.

This review is way past due. We still miss Dr. B after our move. She is phenomenal, so attentive…read moreand focused and no amount of questions will deter her. We had her with our son since birth (he's 7 now) and she answered all our newbie questions and made us feel like we got this parenting down. Being a parent herself she was a wonderful sounding board and very responsive. She will always call you back, every time. Thank you Dr B for all your help with our Son, you really helped us navigate parenting. Hope you are well and please let us know if you are ever in this next of the woods, would love to say hi.

Melissa Goralka is one of the very Best of the Best!!! Her expertise is incredible along with her…read morepersonalized care!

Dr Melissa is amazing!! Her and my therapist ( along with…read morefamily) have been extremely helpful with my health and I have recover from my illness very steady. She listens and conforts you unlike other doctors they see you in a few seconds and want you to leave. I will always be thankful to her for helping me out.

Dr. Bitow, Is always…read moreavailable to me when I need her and that means so much. She listens and engages with me. I feel like she totally understands me and my unusual circumstances. Thank you for everything you do to keep me healthy and safe. Arlene Hanson

Great bed side manners! Extremely hard to get an appointment with there is currently a 6 month…read morewait. She is so funny when you are a few minutes behind she calls you directly not one of her nurses. I was shocked when it was her.

Dr D is a fantastic. I've been going to him for help for almost 20 years. He is very well seasoned…read moreand has seen everything. He is young and active, not like many of the older Dr's that seemed to be out of shape, out of touch and not in the same reality that I live/work/play in.

It's tough to find a good doctor. I changed insurance and had no idea where to start. My company…read morehas people who help us find good doctors, and Dr. DeLange was recommended. The ladies at check-in were super nice, and answered all my questions. Dr. DeLange listened to my issues and referred me to some good doctors. He took the time to make sure everything was addressed. The ladies at the desk scheduled me for a follow-up appointment. It's good to know there are doctors out there who care. This man is one of them.

I am shocked at these reviews. I've seen Dr. Dang for the last 3 years since moving to the area,…read moreand I instill a lot of trust with her as she's been a great advocate for my health. She's always thorough and doesn't hesitate to spend extra minutes if it ensures that all of my questions are answered. I'm very proactive with getting check ups and she'll go the extra step to check the timing between visits and exams so that insurance doesnt mess me over with billing. Overall I would rate her an A+ and I plan to stick with her for many years to come.

Canceled appointments on me twice. Both times, they could not offer an explanation as to why the…read moreappointment was canceled. I am trying to establish care (i.e., this was supposed to be my first time seeing the doctor). Maybe she's a fantastic doctor. But it's kind of hard to tell when she's never available for appointments made MONTHS in advance, and her office staff also seem totally unaware of her availability. A 2 star review seems a bit generous here, frankly.

Dr. O Grande is a caring Dr. listen to his patients, never rush you, I would recommend him to my…read morefamily and friends. Thank you Dr. O.Grande

Unprofessional and high irresponsible. I had been to Mr…read moreGrande for my first visit with him for my annual medical checkup on May 30, 2024. The doctor listed and ensured all tests were under preventive care. Later, once i received the billing, i realized that Mr Grande had listed the tests that did not have coverage. Moreover, it was not a preventive test. I wrote more than five emails to him requesting for a clarification as to why the tests were ordered during preventive checkups. It's now Aug 2024, more than 2 months have passed, and so far, the doctor has not replied, nor has he called me to provide clarification. This kind of behavior is highly unprofessional, and this experience has been so disappointing. The billing is secondary, but a basic courtesy to reply to my msgs or to call me did not happen so far. The patient relationship officer told me that Mr. Grande is busy seeing his patients, but they forgot even I am his patient. i lost hope that he would ever reply to me. Neither his staff is friendly. Would not recommend him.

I wanted to take a moment to express my heartfelt gratitude for the exceptional care you've…read moreprovided my mother over the past 7 years . Your expertise, along with your compassionate approach, has made a significant impact on my mom's health and well-being. I particularly appreciate consistently provide PROMPT Response whenever we need you . Dr Chen demonstrates her commitment to patient care. Thanks to your guidance and treatment, Your dedication to your profession is truly inspiring, and I feel fortunate to have you as my mother's doctor. Thank you also to the entire staff especially to " GINA " for the excellent care you provided to my mother. Your professionalism and kindness were a great comfort to our family during a stressful time." Thank you for all that you do.

Cons - I made an appointment to have prescriptions refills. Dr Chen said it was mandatory to have…read morean appointment as it had been over a year since my last visit with her (not a problem). When I scheduled my appointment, I explicitly asked for a medication assessment, as suggested by my therapist due to escalating anxiety and depression symptoms. At no point prior to my appointment was I informed that they do not provide that service and the Dr seemed confused about it when I went for my appointment. Long story short, the Dr was completely insensitive to my struggles with anxiety/depression. She suggested I try drawing or hiking because hiking makes her happy, she also said that therapy should be working. Pros - I like that they are able to communicate via text, it's really convenient. Wait time was minimal when I went for my last appointment. Dr suggested a magnesium supplement Calm to help with anxiety. I purchased it and will give it a try. She suggested a referral to a psychiatrist, which would have been helpful know prior to that appointment. I'm sure she's great with some clients, the experience was just horrific for me personally so I will be seeking a new doctor.