Maston's responded immediately to our need. Konnor was a delight to work with and laid out clear…read moreoptions to resolve our issue. He is highly skilled, took time to answer all our questions, and is a definite asset to this company. We give Konnor 5 stars and wholeheartedly recommend Maston's.

First of all they did the estimate, $69. That was OK But, the most important job I wanted done was…read moreestimated at $895. I felt that was too much as I had the similar job done by another Co. 2 years ago. The job at that time was around $150. I know prices have risen but, not that much. I decided to get my tools out and try it myself...I hate plumbing. The total parts were $56 and 1.5 hours of my time! I guess I owe myself $839. Thank me very much.

Excellent service. I gave them a call and they were able to send someone out the same day. Andrew…read morecame and worked on my problem. He explained what the problem was and was able to fix it quickly, which was important for me since this was at my business. I would definitely use them again.

We called Sweets out on a Sunday afternoon because we had thought we fixed a burst pipe only to…read morefind out we didn't fix the whole problem and were in over our heads. We called and were able to talk to a technician. He talked with us about the problem and gave us pricing for coming out on Sunday. He told us he would be here in about an hour and a half. And hour and a half later, he showed up. Very courteous and professional he got to work right away. Replaced some of the parts we had "fixed" with better parts without saying anything. He worked for about an hour, checked the system and verified that it was not still leaking and gave us a bio for exactly what he said it would be. Only three days in but no more problems and the fix looked very good quality. Highly recommend this company. We are actually going to have them come back out and fix different problem in the coming weeks.

Installed new shut off valves for us for out wet bar! Quick and very helpful and friendly. Had a…read moregreat experience with them and will be using them for future plumbing repairs!

These people are horrible. They came late, broke things, turned off my water, left without fixing…read moreanything, then accused me of stealing the tools that they left. The new plumber that I hired said "what did they do? This is horrible! Are you sure they were plumbers?". I've had nothing but a lack of communication and horrible service. Then they were unavailable when I tried to call. Refused to resolve the problem that they created. Left me in much worse shape than when they came.

Matt and Chris came out and did a fantastic job. We could not be more happy with the work that was…read moredone--clean, very professional. We enjoyed having them work here. This work was for a total re-pipe with full home filtration.

Matt came out and was absolutely amazing!!! He was polite and knowledgeable. He made this nightmare…read moreprocess bearable. I would recommend 1-Tom-Plumber to everyone.

The second time we had an emergency the day after a holiday and Gary saved the day again. He and…read moreStarla were both professional and wonderful to work with. He knew exactly what was wrong and how to fix it. SO GRATEFUL for this company and I highly recommend them.

So glad I found Gary when I had a plumbing issue. Started…read moreout with a leaky faucet in an upstairs bathroom. Gary came out and gave it a look, and we determined the smart thing to do would be to just replace the valve which meant buying a new fixture as well. It took The Wife a little while to land on one, but once we had it, Gary came back out and did the replacement. Worth mentioning that Gary did not initially charge me for the first visit... but we squared up on the install. Gary is the real deal... an old school craftsman who knows all the tricks to getting the job done right without cutting corners, not to mention having a wicked sense of humor. Very ethical in his work practices and really competitive on pricing. He's now my go-to guy for plumbing needs

I needed to replace my main water line, which of course required digging a trench in the front…read moreyard. Maximum plumbing did the job quickly and at a reasonable price. The only problem I had with them was they told me they would send someone out the following week to clean up the yard. That never happened. I was left with deep ruts where they ran the backhoe. I also had several deep low spots and random high spots where they didn't fill the trench back in after replacing the water line. They also left several large roots laying around that they had dug up. I've been trying to clean up the mess myself so I can reseed, but that's not easy when you are a little old lady like me. Overall, I would recommend them for most jobs since they did a good job repairing the problem and did not overcharge for the work. Just don't expect a lot of follow-up once the job is done.

I needed a water softener installed along with a utility sink plumbed. I called several "local"…read morecompanies who all just wanted to sell me a water filtration system. I contacted Max and discussed what I needed and he said he'd be happy to get my job completed. Max was responsive and really knew what he was doing. He was professional, proficient, knowledgeable, and friendly. I would not even think twice about using him again.

He was Professional and knowledgeable. He worked me in at the very end of the day. He left in a…read morehurry so he could make it to the supply store to purchase the larger disposal that I required. You can't make a mistake hiring him

Chris & an apprentice arrived quickly & made the needed repairs in approximately 20 min. Great job!read more

I ignored the other bad reviews because Andrew did good work for me in the past. However, this time…read moreI felt pretty taken advantage of and when I complained, was only met with excuses, much like his response to another Yelp review. I had a leak in my shower, so asked for them to find it for me. They did find the leak and I authorized for them to rip out the shower to make sure they got it stopped, since I planned a bathroom remodel, anyway. I didn't hear from them again until I called after a $2100 charge hit my credit card! Apparently, the plumber he sent needed help carrying the shower panels and hauling debris, but instead of bringing in unskilled labor, charged me $150/hr each x 2 plumbers to haul debris! To make matters worse, they removed my perfectly functioning toilet, with no real explanation. Due to our contractor being busy, I knew it might be months before our remodel, so asked them to replace the toilet. They did return and replace the toilet, without additional charge (but didn't refund the amount I paid 2 plumbers to remove it and dispose of it). However, he installed it incorrectly, leading to a leak that is costing me thousands of dollars of damage downstairs from the toilet, since everything we put in the toilet ended up in the walls and ceiling downstairs! When I confronted Andrew and even provided pictures of the incorrectly installed toilet, he just defended his employee and made excuses. An apology and an offer to make it right would have gone a long way to fixing this issue. As it is, trust is lost. If a plumber can't even install a toilet correctly, what else will be done incorrectly? Then to not take responsibility? That shows lack of integrity.

I was in a bind to get work done. The plumber charged me $2,000 for 2 1/2 hours of work. Less than…read more8 feet of pipe was replaced so the materials was less than $100.00, I was ripped off. I will never use them again.

I called them about my hot water heater which had gone out. They gave me a quote and had it…read morereplaced the next day. The guy that came out (Eric) was very professional. They also charged me $1,000 dollars less than the others had quoted me. Good service at a fair price. They are officially my go-to place for plumbing.

Absolutely amazing!! I had a clogged kitchen drain and they were able to get to me in the same…read moreday! Everyone I spoke with was super courteous and helpful. They were efficient and clean.

Joseph is the absolute best! He is timely and honest. Unlike most companies, he provides a fair…read moreprice. He keeps your home clean during the whole process and takes the extra care you don't normally see. I have used his services many times and refer him to all my clients. Highly recommend!

Joseph is a rare find these day. An honest plumber, who is on time, honest, and does a good job,…read morebecause he's proud of the work he does. We'd hire him again.