I had purchased my AC unit from them a couple of years ago and I had a Freon leak and technician Elias Enriquez repaired it. He was nice, professional and did a great job. I would recommend him and DuctMasters highly. read more

They left old duct work in attic and new duct work all over attic. They didn't seal the duct work into vents and the dust from attic came Into the house. The worst company to use for anything. I had another company clean out attic and seal ducts to vents. Then did a ten year service contract with another company in area read more

I had a service call to check for leaks from our ceiling Daikon unit. They charged us over $200 for the visit, but did not perform any repairs. They provided a quote to fix the issue that was over $2000. When I asked them to itemize the quote so I could see the breakdown of labor versus parts, they told me they couldn't and don't do that. This response raised my suspicions about their honesty. Additionally, they mentioned they would deduct the service call fee from the $2000 repair cost, but there were no guarantees that the repair would actually resolve the leaking issue. Fortunately, a friend who visited from the Midwest has experience running HVAC systems for a manufacturing company. He climbed up on a ladder, accessed the ceiling unit, and within 15 minutes, had the problem fixed! He found a line that had been manually disconnected from the system and simply reconnected it. It's been a month now, and we haven't experienced any leaks since. read more

Way too expensive, they charge over $200 for Freon per pound. They are on high end. There are other options out there.

They were honest about scheduling and showed up on time every day for a complete residential duct replacement. There was always enough men to ensure the job would finish by the scheduled end day, and they were all curteous and professional. The materials were higher-end (more substantial) than the big box stuff. All the visible work was done with detail. One small issue was resolved with a brief return trip. It was a pleasure dealing with the professional office staff who maintained regular updates. They may not be the low bid, but I won't hesitate to recommend them for a well-done and hassle-free duct replacement; you get what you pay for. read more

Excellent company. Job was done as detailed and beyond. Professionalism all throughout the process. They were on time and job was done faster than expected. Definitely recommend read more

We bought a home and notice that our bills were very high. Our initial home inspection indicated that our ducts appeared to be original to the home. We decided to contact DuctMasters for an inspection. Austin did a very detail inspection and reviewed the details with us immediately. We decided to replace our duct system. The job started and ended as expected. We were informed of any issues or findings while the job was being performed. The crew was professional and friendly. They sure know what they are doing. We are extremely satisfied with their quality of service, honest and professionalism. Their attention to detail and customer service makes them top notch. I highly recommend them for all your cooking needs read more

DuctMasters Delivers 100% I had Duct-Master (Travis Gaskins ) come out to inspect and replace my duct system. I was thoroughly impressed with Travis's knowledge and professionalism. I am a firm believer that you get what you pay for, and Duct-Master confirmed my philosophy. Willie, Will & Felix facilitated the installation and removal of old systems and materials. They performed exemplary service in the following areas. Timely - On-time everyday Professional Courteous Clean - Respectful of home Trustworthy I could not have asked for a better customer experience. The team exceeded my expectation. I would highly recommend DuctMasters for your AC/HVAC and Duct related work. Gary C. read more

The answering service is very good and professional. I called them asking them for a simple duct cleaning. ($695) and they scheduled a initiation visit. At the initiation visit they offered a few add on services and even quoted me for a new A/C UNIT. I didn't want any of the add on services, just the duct cleaning. When I told the technician (Austin) this, then he tells me there is a $1,500 minimum job to come out to even do the duct cleaning. What?! I was never informed at any point about this. Clearly, this company is taking advantage of the high demand for their services and only coming out for a $1,500 minimum set of services. I then called Lowe's Duct Cleaning and they came out the very next day for a full duct cleaning for $279. read more

I called duct masters to investigate an odor in my AC system. I was given an very high pressure sales pitch. It was $7000 for all new ducts or your children will get sick. I called In 2 other companies for second opinions. Both said system looks pretty good. Coils don't even need a service yet, but if you smell something we can clean them. $350. read more

Henry the technician was wonderful. He and we took precautions for COVID19 and now I have my ac working again! Great job, it wasn't easy to get at. read more

I contacted DuctMasters after I noticed a couple of holes in my dryer duct. I had that old white plastic tube, so it needed replacement for sure. I filled out the online form for an appointment and received a call in under 20 minutes. They were able to schedule a service call that same day. Adrian arrived on time, maneuvered his way behind the washer/dryer to disconnect the old duct and installed a new one in about 15 minutes! Additionally, he inspected my A/C ducts which was also included in the price of $249. I'm glad I called DuctMasters for this task which was long overdue. They are a 10 star business! Thank you Adrian and DuctMasters! read more

I had called Ductmasters back in January because I needed a new duct installed for my clothes dryer. I was very satisfied with the job. I then called them again for a cleaning of my AC and installation of new ducts. They did a great job with that too. read more

Terry from Ductmasters replaced our 26 year old A/C compressor non fusible exterior breaker with a new one. Terry is a knowledgeable electrician and a most professional and courteous professional. I will have Terry change out our old capacitor when the time comes too. Ductmasters has a great employee in Terry!!! read more

I called DuctMasters on a Saturday morning of memorial day weekend because my AC went out, and they were able to help get someone out within a few hours. David F was so helpful and great to work with. He was very understanding of all of our building's protocols and helped us get a COI to the building and everything handled same day. I really appreciated the staff and David's help and we're happy to be enjoying our holiday weekend with cold AC!! read more

From start to finish, this company is truly A+. The owner was very responsive and knowledgeable, even over the phone. He was very understanding and accommodating of my schedule and to a situation that ensued after I made the appointment. The two technicians, Adian and Brian, were very professional yet friendly; they even went out of their way to help my mother hang her painting! The price was very reasonable and the service impeccable. I will use them moving forward for any air conditioning issues that I may have in the future. As we all know, a reputable A.C. company in Florida is hard to find. Two words to anyone reading this review: use them! You will not regret it. read more

I called DuctMasters on Tuesday with an emergency request. I was getting a new AC in the morning and needed the ducts cleaned same day. They sent someone out within an hour. They did a great job! My vents look and smell brand new. They kept my home clean and cleaned up after themselves. There was a small disagreement with the charges and they fixed it right away. My new AC is up and running and thanks to DuctMasters the air is flowing through clean vents! They came highly recommended by my AC company, weathermakers. read more

Buyer beware. Got a quote for 3 services when I only wanted one. Stated that at beginning and after quote. Sales person told me if I didn't do all 3 services they didn't want my business. read more

I contacted DuctMasters to have them evaluate and repair a problem I have been experiencing with one of the bedroom A/C vents that has been sweating around the vent and causing damage to the ceiling. Eddie from DM came out, evaluated my aging duct system and gave me a estimate for the repairs. Although the A/C duct system has some years on it, and is made of metal, he still feels it is in very good shape and only recommended minor repairs. That was definitely a big relief. Eddie was very professional and knowledgeable and answered all of my questions. The price was adequate for the scope of work provided. His crew (Adrian & Henry) showed up on time and on the scheduled date. They completed all the work that was indicated and checked the entire system for any additional work that was needed and/or missed. I was very happy with their work and would definitely hire them again. I gave them only 4 stars instead of 5 because the weather became cooler the next day and I was not able to fully evaluate and see if my sweating issues are totally resolved. I contacted Jessica at DuctMasters and advised her that not until probably early next summer will I truly know if my problem has been solved. She told me she would follow up and contact me early next summer to see if their work was satisfactory. Fingers are crossed! read more

Very happy with my newly installed AC, which has some great features I never even knew about. Duke was especially helpful and informative, taking the time to explain each aspect of the system. He did a great install and thoroughly cleaned up afterwards. A+! read more