IT was my first time coming to Puerto Rico and my flight arrived on time. It was late on a Friday…read moreand everything looked clean. The shuttle service to rental cars was awesome, we were out in no time. The only issue is not enough bathrooms for when it's busy. The like in terminal C was terrible. What's really funny is they trying to get you drunk before you make it to your gate, there samplers and alcohol sales right after tsa.

This is an old airport that is in desperate need of renovation. There is no power outlets for…read moreworking on your computer. No water stations. Water is ridiculously expensive when there are no options other than possible contaminated water fountains. Bathrooms are filthy. The pros are air conditioning, fast FDa and TSA pre-check.

JetBlue check-in out of San Juan Airport was a different experience compared to NYC or Bradley…read moreairports. It felt very disorganized, & the lines were extremely long which made everything feel slow & a bit stressful. I also needed an accommodation & ended up waiting quite a while b4 getting assistance. Part of the delay came from not being told at the check-in counter that I needed to show my boarding pass @ the accommodation station. I was told someone would be w/ me shortly & to sit by the accommodation area, so I waited (but it ended up taking longer than expected). Eventually, I realized what was going on & went up to the accommodation station myself. When I got there, the employee acted as if I was supposed to already know I needed to present my boarding pass, which added to the frustration in the moment. The long waits & lack of clear instructions made things more difficult than it needed to be. However,when I got to the JetBlue gate the employees there were way nicer & helpful. They seemed to have it together. So it's a mixed experience.

I arrived in San Juan on a very late flight. My plane and another flight landed around the same…read moretime, so there were a lot of passengers heading to baggage claim at once. I didn't notice any staff members in the area, but once we found the correct baggage carousel, our luggage started arriving fairly quickly and we were able to collect our suitcases without much delay. After exiting the terminal, we requested an Uber, and our driver arrived within just a few minutes. We were picked up right outside the terminal and didn't need to walk to specific ride-share areas.

One of the weakest lounge experiences I've ever had. The…read morelounge was under construction and didn't have a working restroom either. The food selection was awful. Salad and toppings that looked like they've been sitting out forever, a coffee section with very limited options. The sitting area sucked too. It was packed l. There wasn't much an hour wait with a huge line just to get in after we arrived. People were sitting on the floor because all the tables and couches were taken. If you got up, someone was waiting to steal your seat. It was nice to grab a coffee and some sodas, but we didn't stay long!

Not the best experience ever and def felt third world country-ish. It was very sad with old wilting…read moreserve yourself salad bowl with prepackaged lettuce. Mini sandwiches with sad droopy melted cheese from the warmth of the room. Some sort of salty soup, lukewarm coleslaw. Nothing edible. Luckily they have a QR code where we could order some warm food. The menu never changes for this. Always arroz con candles, steamed frozen veggies from a bag, and tough chewy pork pieces claiming to be pernil. Oh they also have penne with Alfredo or penne with marinara. Sometimes the microwave doesn't work so they don't serve the food leaving u to wait in the extremely long lines outside to order fast food from the terminal. I will say a huge perk of this lounge is the booze. Endless Medalla lights make us happy campers as we kill some time.

This is a chain located throughout the airport…read more They offer snacks, newspapers and magazines, sodas, water, etc. A quick spot to pick up water and soda after your flight to rehydrate. A bit on the pricey side, but hey, it IS the airport.

I wanted to buy something to drink for on the plane. They don't display prices and you will find…read moreout a checkout. I got a Snapple and it was 571. I kid you not.

We love flying in and out of this airport. It is super easy to navigate your way through baggage…read moreclaim, TSA and at the gate waiting to board your flight. They even have a small shop to get breakfast before you board your early morning flight. Coffee, pastry, juice, peanuts and crackers only $10, no other airport does that. I've read comments about rude employees and to be honest our experience was quite the opposite. Everyone was so nice and helpful.

Merecedita is a great location to travel to Orlando. The USDA and TSA could be rough at times. I…read morehad a hard time trying to contact the long term parking attendant for questions. There is no one to contact for questions you are on your own. Taxis could be very expensive at times because there is no Uber. Also seating areas are restricted and you have to wait outside before they let you in. In rainy days hard not to stay dry.

What an amazing costumer service this counter has . They were doing their job happy and willing . I…read morerequested a wheelchair and they bring it right away no long faces . Took our bags carefully and answered all our questions with a smile.

Delta is the best option for me from my home airport. Flight attendants are excellent. Most planes…read moreare updated. But please, Delta! Shuffle your playlist/ boarding music! Delta customers are begging you. If we have to hear about Butterflies or Adele sending her love one more time, we're gonna ask for parachutes.

Super small airport. Great news? TSA lines are a breeze. Bad news? Depending on your…read morearrival/departure time, you might not have many options to tide you over for food, drink, or souvenirs as a lot of places close early and open late. Worth taking a snack with you and making sure you've already bought what you needed and didn't count on the airport for anything. The whole luggage process is...interesting. The parking lot is gravel, so that's fun to push/pull your luggage through to your car. Not all of the car rentals are located in the airport, even if they say they are online. Not judging the airport for this, but you'll sometimes find a sign that tells you to go to another counter or outside to another location (Enterprise).

Older airport with older restrooms but staff here are nice. There's nothing like getting off a…read moreplane here and smelling the fresh air in Puerto Rico and walking into the airport to wait for your luggage. Love this airport but it does need an update

Dca crew in Puerto Rico flight was horrible. Bough head phones $8 and no volume worked at my seat…read more Reported it to stewardess and she couldn't even get a sentence out of her mouth. He shrugged her shoulder like too bad so sad. Offer 0 customer service as it is her job. Jessica was the woman's name. She then says, "if it's not working the usual way then idk what to tell you." As if plugging the headphones I bought into the connection was wrong. I'll never buy another flight with this airline as they apparently hire people who require many more years of training and maybe some basic etiquette. Runnnnnnnnnn

Horrible customer service who escalate easily solvable issues and are driven by spite and contempt…read morefor their customers. Portland, ME team is abysmal and I'm honestly embarrassed for them 100%.

This is definitely the spot if you want some alcohol or some perfume. The store is clean and very…read morewell organized but the employees could use some customer service training. They have a great selection of booze for excellent prices. I wanted to buy some but I was already drunk and thought it wouldn't be a good idea. Anyway this is a good spot for the price.

This store is your last chance to grab more booze before heading out. Although the Sin Tax went…read moreinto effect this week for wholesalers, it seems to not have really impacted pricing here yet. For you whiskey drinkers out there, Johnny Walker Gold is cheap, $45 for a large bottle when Kmart sells it at $55. Johnny walker black is also on sale 2 for $68. They also have the coveted White Hennessy for $50, which is dirt cheap, this pure white cognac isn't sold in the US and my friends back stateside have told me they have paid close to $100 per bottle to get it. It is veeerrrryyy smooth. This store is one of the best ways to transport alcohol stateside without it breaking all over your stuff in your luggage and weighing it down. I wish they had a wine section. If you're not into the alcohol the other 50% of this store is perfume, which is all reasonably priced. I always stock up on my Marc Jacobs Daisy here. 4.25fl oz for $70 is about $25 cheaper than at retail stores. The employees here aren't pushy on sales either. I think they are bored and just looking for someone to talk to about anything. If you've got time to kill in this tiny airport check this store out. #byebye #St.Thomas #USVI

During my years of travel for work and play I have encountered many different types of airports…read more This one is quite modest in size and amenities. This is an airport that you get off the plane on the tarmac and walk to the terminal. That is fine, if a bit warm during summer, but during the rainy season I can imagine it is unpleasant. Inside, the terminal is perfectly functional but not much else. We waited a long time for our bags and ours were the very last to be unloaded. I guess someone had to be last but it was stressful because I thought the bags did not make the flight. They advise to arrive 3 hours before your flight, which considering the very small size of the airport seems odd. But for the departure we will comply.

Update- we went on Saturday and got through the checkout counter without any issue and without…read morehaving to pay for any bags (shocker!!) because someone else ended up helping us - which is what we asked for on Thursday but they wouldn't let anyone else help us! So it was 1000% their fault we didn't get home when we were supposed to. I'd also recommend getting a porter because with them we were able to skip probably an hour + worth of time waiting in lines and were able to skip to the front of everything so customs and tsa were quick and easy even with a packed airport I LOVE St.Thomas, I've been multiple times, but this whole experience makes me very weary to ever go back which is really sad