I have been a customer of Rosenstein Vision for 3 years. I bought a pair of frames in January and…read moreone of the temples broke. It was during quarantine, so I was really out of luck because I couldnt wear glasses. I called Rosenstein Vision, and Austin let me know that he would replace them. It was a huge relief to know that I wouldn't have to get a new pair and that I could be wearing glasses again. I feel like by allowing me to have a new pair (without charging me), they are very customer-centric. There was no blame on my part, and they simply said the frames shouldn't have broken so soon. During quarantine, the process for getting the new glasses was easy. I simply stayed in my car and Austin brought the new pair of frames and swapped my old lenses out of the broken frame and put in the new one. I am very grateful that they value me as a customer and allowed me to make this exchange in a safe manner.

Reception and scheduling is rude and unprofessional would not recommend…read more Not sure why this is but it is not nice to be treated badly.

Had appointment today at 11:30am -Arrived at 11:10 waited 5 minutes and i was brought back to a…read moreroom. Dr. Jennifer Grady was outstanding , had removal of ear wax. visit was over at 11:35am - Their way ahead on their scheduled patients. Had negative visit with Dr. Oberman his bedside manner was Dr Gregory House without the intellect. (maybe exaggerated) - Kudos to Dr. Jenny/and assistant they're both super. Even the receptionist was outstanding- unlike most of the dei hires you might see around offices. ( guessing on my part) -

very rude front lady (the Africa-America lady) over the area of optical center, definitely a zero…read morestar rating, but the optical technicians appeared nice though

Dr. Tesser was great. I really appreciated her advice and thoughtful approach. She really put my…read moremind at ease. The facility is very nice and the staff were all helpful.

Care is always efficient and professional. I never have to wait at appointments. Dr. Tesser is…read morepersonable and kind. She's good with dry eyes and glaucoma care.

I cannot express enough gratitude for my surgeon, Dr. Federico Valez. In all my experiences with…read moredoctors, none can compare to Dr. Valez. He truly is, in one word, "amazing." The outstanding care he provides to his patients transforms the experience of healing. I feel like the most important, cherished, and valued patient whenever I see him. He goes above and beyond, accommodating my schedule, even on weekends and evenings. I feel incredibly fortunate to have found Dr. Valez for my surgery to address double vision. Not only is he a remarkable surgeon, but he is also a compassionate individual who genuinely cares about me and all his patients. Peter Eichberg

We had an amazing experience with Dr. Velez and his team at UCLA Health. Everyone was very…read moreprofessional, the hospital was very clean and well designed, so much that it felt like a futuristic set. Our son had a strabismus surgery with Dr.Velez just a week ago and we are thrilled with the results.

Dr. Bryan and his surgical team performed cataract surgery on my eyes some years ago. They were…read morekind, extremely knowledgeable, very professional and genuinely concerned and friendly! I highly recommend them!!

I've been a patient at Carolina Ophthalmology for the last several years (see my separate review of…read moretheir office). And I've been a glasses-wearer since, well, third grade. Growing up, I stubbornly refused to sport them and would only put them on when trying to read the clock -- or the chalkboard. (It's a wonder I graduated, really.) I was finally able to get contacts in high school (oh, happy day that was). But the worry of losing one in gym or remembering to pack eye solution for vacation and so on was always an annoyance. I wanted to have LASIK but it just really wasn't a financial reality until recently. Even better, the office was running a special that came to $1,000 off or so. I know you may be thinking: discount eye surgery? Eep! I've always been a patient of Dr. Scroggs and so when I had my initial consultation, it was my first meeting with Dr. Bryan -- the LASIK surgeon. I felt like I was in very good hands the whole time. Pam first talked to me about the procedure and then showed me a video. I had my eyes examined and a cornea scan done, plus a sit-down Q&A with the doctor, and was declared a good candidate for the procedure. The worst part of the whole thing has to be a tie between being forced to wear my old-prescription eye glasses for a month leading up to the surgery (not a vanity thing, but a practical thing -- I haven't kickboxed since March!) and having slips of paper put in my eyes for five minutes to test tear reaction. Yes, it's as uncomfortable as it sounds. Anyway, the good news is since :that's: the worst part -- the day-of is really easy, breezy! Be ready for some final eye scans, a shower cap and some Valium. Yes, you'll be awake in the OR (but it's only 40 seconds each eye. And was basically painless. Dr. Bryan talked to me the entire time, let me know what was coming next and encouraged me through the parts that might have been a little scary otherwise. Plus they give you a stuffed animal to squeeze! -- I remember in my valium-ed state being very disappointed that I didn't get to keep that 'gator). But I did get thorough post-op instructions and a travel kit full of eye drops. The doctor called me at 5pm the same day to check on how I was doing. And though it's only been 24 hours since, I can see better than I ever have. Had a follow-up today, and still no stuffed gator, but I did get a tee that reads: Guess what I'm not wearing? How cute -- and dare I say... yelpy. ps) I have some $200 coupons for LASIK that are good through the end of June. PM me if you're interested. If you've ever thought about having the surgery done, I swear, you won't be disappointed!

My experience at Greensboro Ophthalmology was wonderful. From the moment I stepped into the…read morebuilding (which is a large, standalone building), I was met with excellent service. The ladies at the front desk had me checked in within record time. Because I had already completed my paperwork, things went smoothly. I was then ushered to a large, lovely seating area, where many other patients were waiting. The office is massive, containing several doctors, as well as a vision center to pick out eyewear and procedure rooms. My technician and doctor were absolutely wonderful. Initially, the tech took a thorough history and did some tests. She was very pleasant, moved with intention, but not rushed. She was communicative, but not chatty (IYKYK), and had me very impressed. I was well-handled and wondered what was left for anyone else to do. Lol When the doctor arrived, he was even more thorough than the technician. He double-checked her work, then began a discussion with me about my eyes and their health. He did some more evaluation and put me at ease. I remember thinking, "This place is amazing!" At the end, he gave me advice and then said, "That's it," with the most amazingly warm smile I had seen in a while. It was genuine and read like he really enjoyed his job. I mean, WOW. That did it for me, folks. I had already been impressed by the place, but the smile sold me on GO. I am a patient for life! Greensboro Ophthalmology is officially Kiesha Speech approved. If you have some eye care needs, go check them out. Let me know how your experience is.

My wife Tammy had an excellent experience with Dr Bowen. He did her cataract surgery on her left…read moreeye. She was extremely happy with him and his team.

I have been getting my glasses with Upchurch for over 30 years now. Mike and his staff has always…read morehelped me to find the best glasses that fits me as well as my style. I love the different style of frames that are available to fit your personality. My style is more of an Afrocentric style and I always find frames that goes perfect with my style. I am a life-long customer and will continue to refer my family and friends to be one as well

I've purchased glasses at the North Durham as well as the South Durham location, and the service…read morehas always been excellent. They have one of the best selection of glasses in the area. And their prices are reasonable.

I went to Christopher Thaxton, the optician here for new lenses in two frames. He checked them out…read moreand told me that there was no need to do so as the new prescription I brought in matched the lenses. I'm so very grateful to him for being such an ethical person and saving me a lot of money.

I would give no stars if I could. Optometrist Geeta Chowdhary recommended an excessively strong…read morecontact-lens prescription that would have left me unable to read, then suggested very expensive bifocal contacts. When I questioned her recommendation, she became confrontational and nearly shouted at me. Another optometrist later confirmed my regular, longstanding prescription. I was also shocked to be charged $724 for this visit, with $235 due out of pocket. A very upsetting experience--I will not return.

The "wild man" Dr Richardson has been my eye doctor for about 4 years now. He takes time to get to…read moreknow you and do a very thourough exam, so be prepared to be in the office for a while, usually an hour or more.

Dr richardson has been my eye doctor for almost 20 years. He is a great doctor and really cares…read moreabout his patients. He is very thorough and knowledgeable. I enjoy my eye appointments every year because i get to catch up with my favorite doctor. I highly recommend him.

One of the best doctors for mature adults in Durham. Dr. Kelly is great at explaining things to you…read morein detail. You will never regret your association with Dr. Kelly