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Duke Urgent Care Croasdaile

3.3 (26 reviews)
Open 8:00 am - 8:00 pm

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Review Highlights - Duke Urgent Care Croasdaile

Four stars because: There's ample parking, a fine place to wait, and a white board where they display the wait time.

Mentioned in 2 reviews

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MinuteClinic at CVS

MinuteClinic at CVS

1.0
(1 review)
1.2 mi

I arrived today at the minute clinic to ask a general questions because I have previously been…read morebitten by a tick. I signed in and sat in the waiting room for about 15 minutes, after sitting there for about 15 minutes the doctor comes out their room to acknowledge her patient that had literally just showed up. She was there maybe 30 seconds to one minute. The doctor didn't even come out to acknowledge me until the other lady was there for her appointment. I completely understand people having appointments, but to completely not acknowledge me while watching me sit in the waiting room. The doctor or whoever on staff then proceeds to rush me through my questioning because she said the other lady had an appointment, even though I had already been sitting in the waiting room for 15 minutes while she had no patients. Then I'm being rushed because I wanted to ask two general questions. She proceeds to tell me twice within one minute that she has to accommodate the lady with the appointment and rushing me through my questions even though I sat there for 15 minutes only to gather information so I could come back with a proper appointment . This was my first time coming to MinuteClinic, I'm aware that I did not have an appointment, I wasn't aware I had needed an appointment just to ask questions and to completely rush me while watching me sit in the waiting room for 15 minutes was completely unprofessional. Literally turning her back and walking away from me while I'm still speaking to her. If no one has ever been to a MinuteClinic and doesn't understand the process, I think that was very rude of her. I'm not sure if it's because I'm a black woman and the other patient was a Caucasian female, but I felt very disrespected and I honestly seemed purposely done. She was very aware that I was waiting. It made me feel like I was inconveniencing her because I had a question. I will be going back to retrieve her name and updating this review.

From the owner: MinuteClinic® in DURHAM is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

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MinuteClinic at CVS
MinuteClinic at CVS
MinuteClinic at CVS

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Duke University Hospital

Duke University Hospital

2.6
(148 reviews)
1.7 mi

Security staff stated to me directly that the ADA does not apply to Duke. I rely on ADA‑protected…read moreaccommodations to safely and effectively manage post‑concussion syndrome and autonomic‑dysfunction-related limitations. I requested police assistance three separate times in an effort to stop the ongoing harm. I was forced into an avoidable medical episode because security objected to my lawful accommodation: working my service dog off‑leash so she could safely and effectively perform the medical tasks she is trained to do. My dog is fully qualified and consistently demonstrates stable, professional behavior in all environments; this is documented on my YouTube channel at youtube.com/@biblicaldogs Security also informed me of new restrictions on what items could enter the building. My everyday tools -- a pocket knife and Halt 2 -- were taken from me. I asked that these items be held so I could retrieve them after my appointment, because with my brain injury I did not have the cognitive bandwidth to return to my car and navigate back to the neurology building. That request was denied, and I permanently lost those tools. Following the incident, I experienced an autonomic dysfunction episode. My cognitive capacity was reduced to the point that I could not fully interpret my service dog's alerts, and I subsequently fell. A service dog team depends on the handler's ability to cooperate with the dog; that ability had been compromised by the earlier misconduct. She assisted me in recovering from the fall as trained, but I was two hours from home, alone, and a dog cannot drive. Despite my efforts to stabilize, my ability to safely drive myself home was impaired. I go to the hospital to improve my functioning, not to have it harmed. Because of the lawlessness and disregard for patient safety demonstrated by security, I filed ADA complaints at both the state and federal levels, notified Senator Tillis's office, the VA and my care has been rerouted to Wakefield.

Visited Duke as a family member needed an MRI - overall, very pleased with the care and the…read morekindness we experienced with the staff that we interacted with. The radiology nurses were wonderful and funny, too! The procedure was explained and while being in a metal tube for close to an hour is not enjoyable, the staff really eased the process. The only complaint is the parking is hard to come by, we were on the 5th floor of the parking garage. It was mobbed! And, wow, it is a confusing facility. Not only huge, but there are three separate radiology areas and of course, we went to the wrong one. A lot of walking, hard to find a parking spot and overall confusion were the drawbacks. However, regarding the cars received and the help of a few kind strangers, we got to the appropriate location. Side note - gift shop was so cute and a great place to grab a water and a protein bar while you sit in the waiting areas.

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Duke University Hospital
Duke University Hospital
Duke Medicine Pavilion

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Duke Medicine Pavilion
Durham VA Medical Center

Durham VA Medical Center

2.8
(37 reviews)
1.6 mi

I checked into the Emergency Department around 8:30 PM on February 9, 2026. I was triaged and…read morebrought back to a room quickly, with genuine concern shown for my pain, discomfort, and overall well-being. When I arrived in the room, I was promptly greeted by RN Michelle Long. She was caring, compassionate, professional, and incredibly efficient. While I waited to see the physician, she made sure I was comfortable--offering water, providing the Wi-Fi password, and checking in to see if I needed anything else. I was seen by the physician shortly after and treated appropriately for my complaint. The entire visit took about two hours, which is truly impressive for an ER visit. This was an outstanding experience. Thank you so much for what you do, Michelle--keep up the excellent work!

Honestly speaking, there are a lot of FMP providers in places like the Philippines that are better…read moremaintained than this place. Plus they have far more polite staff. First is the parking. There is almost nothing near, and the spaces are crazy small. I was pushing someone up an enclosed walkway from the hospital to an adjoining parking deck. The incline is ridiculous. If you're at all injured or elderly you're not pushing anyone up this thing. If it were a private hospital, the feds would probably sue them for having this thing. Inside, a disabled senior citizen, Marine, in a wheelchair was in front of me when I was there. As we were coming up to a hallway intersection, some guy who worked there stopped in the entrance of our hallway to the cross hallway, blocking the entrance In other words, we could not go into the next hallway and turn the corner because this guy was in the way. He stopped to talk to a coworker and didn't care we were right there. It took about a second for me to realize what he was doing, but before I could ask him to move, the Marine (Semper Fi) in the wheelchair in front of me did. The dude and his colleague looked at us like we were aliens. Bro... Don't be so rude and disrespectful. Another employee I spoke to, I asked where the blue elevator was. He held up his arms and shrugged with an "I don't know" gesture, then turned away. I mean, you have people here who lost limbs to keep you free. Stop treating them like they're a rock in your shoe. Terrible.

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Durham VA Medical Center
Durham VA
Durham VA
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Duke Urgent Care Croasdaile - urgent_care - Updated July 2026

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