Super fast and responsive service. We've had a few things repaired by them and they are always…read morefriendly and quick to come out. They show up when they say they will and are very knowledgeable. Their estimates are right on target. I almost don't want to say too much because if they get too busy they might not have time for us!

They installed a new wax ring in my 100 year old house, it was not easy. Glad I called them. They…read morewere on time and on budget. They lived up to their excellent reputation.

Yes, Yes has been servicing my HVAC system for over 14 years. I trust the owner and his team of…read moreprofessionals. Great people that take pride in their profession and they go out of their way to get the job done correctly. I highly recommend them. They don't try to over sell. As a matter of fact, they do not sell annually maintenance plans: because they don't believe in forced service schedules. However, they will place you on a reminder list if you ask only to remind you.

Professional, prompt, experienced and extremely knowledgeable. I've never been disappointed and…read morehave been a happy customer since about 1996! Always honest and always fair pricing. Highly recommended.

My rating is solely based on my experiences with Mr. Kevin Curfman, General Manager, Total Comfort…read moreHeating and Air of Fredericksburg/Stafford, VA. It was my recent pleasure working with Mr. Curfman to solve an issue that occurred during a HVAC installation at my home. Unlike some contractors, Mr. Curfman and his principle management staff diligently worked with me to insure that all my issues and requirements were fulfilled to my FULLEST satisfaction. Never was there either argument or pushback, just "we'll do what needs to be done to satisfy your need." How refreshing it is as a consumer to know that some service providers live by their promises to satisfy the customer, and exercise a high degree of integrity. Thank you again Kevin.

Got a great deal on a new boiler system. Very professional from start to finish. Went above and…read morebeyond to ensure quality and customer satisfaction. Would definitely recommend for your home repair or improvement project. Trust me.

Excellent customer service. For me, that goes a very long way. I would highly recommend this…read morecompany because of their professional, warm and friendly customer service. My air-conditioning broke for the third summer in a row and the first two summers, I called a different company to come out and fix it. All they would do was add refrigerant to a leaking air conditioning unit. When the gentleman from Pierce came out to assess my problem, he let me know that there was a small leak that needed to be patched and that I also needed refrigerant. Getting an HVAC system repaired yearly becomes quite pricey for a small business like mine and this company fixed it the right way. They are very reasonable and very professional. I would highly recommend this company over the others in orange.

I have been with this company at least 10 years, always good service dependable, service…read moretechnicians honest . But this inspection I was very dissatisfied, when I called to get clarification on the technicians duties all I got was excuses from the receptionist .

I have an account with Robert B. Payne, it was that time of the year to service my furnace,…read moreunfortunately my furnace was on its last days. All the reps were very friendly and professional. They came out on a Wednesday, the first technician (Andrew) nice guy told me the bad news LoL (I needed a new furnace) the second technician came soon after with my service agreement and finance agreement approved! (John another very helpful rep) By Friday afternoon afternoon i had a new furnace! I believe his name was Kevin, he was very knowledgeable, polite and GREAT customer service skills! I highly recommend Robert B. Payne

I just wanted to throw a huge shout out to Jenkins Restorations, namely the following individuals:…read more David, Sergio, Nick, and Jamie. First off, David has been the hero we have all needed a ton of times over the last few months. We first met David late 2023 as we were in the process of replacing the floors and found a TON of really terrible damage. It was literally like peeling the layers off of a really moldy-from-the-inside onion where every layer of house that we removed exposed a bigger and more complex issue. David was always prompt, responsive, helpful, professional, helped us through the insurance claim process, and met with our insurance adjuster 3 times? 4 times? He really went out of his way to advocate for us, and we truly felt like we were in good hands. The whole project, which required estimate after estimate, was handled so promptly on the side of Jenkins Restoration, so we were never left waiting for something from them. We were so happy to work with David and his team. Welp, as destiny would have it, we would get to work with Jenkins Restoration again several months later due to one of the children negligently flooding the bathroom sink. While we were never hoping to see David under these circumstances again, we ended up contacting him and within hours? Maybe? We had his water damage team in our house to start mitigation. This is where we met Sergio and Nick, two young and personable professionals who worked in our home from around 3:30pm to 8:00pm-ish to cut out the damaged ceiling, perform moisture readings, set up large dehumidifiers, etc. The VERY next morning, we had Jamie here to assess the situation in order to further assess things. He was super friendly, professional, and honest (about how my husband's dad jokes were NOT funny - glad I had the opportunity to connect with Jamie on that level). As it stands right now, an adjustor from our insurance company asked if he could come here on Sunday morning to assess the damages. We asked David at some time around 7am if he was available to be present for this, and he responded within seconds that he was. He continues to take care of us and look out for our best interests. I would recommend Jenkins Restoration to anyone who needs some work done as they give us that Chick-Fil-A treatment by treating us like their favorite cousin. 5/5 would recommend, and I would give them MORE stars if I could.

DO NOT USE THIS COMPANY!!! Horrible communication and workmanship. I asked to be released from my…read morecontract and when I had real professionals come in to fix what they did, they had the same opinion of this company.

I have been buying used appliances from Gateway for several years. The clothes washer I bought from…read morethem several years ago quit on me last week. I wasn't surprised; with 9 pets and 5 people in our house, we ask a lot of our washer. I went back to Gateway to buy another washer and mentioned that I was a repeat customer, and that my previously purchased washer died on me. The manager, Abud (spelling?) insisted on fixing it for me for free. I brought it to him, and his technician not only fixed what was broken, but also replaced missing pieces that I'd lost in my own attempts to fix it. And they cleaned it. When I offered to at least pay for the parts, Abud refused. I am so impressed with the honor and integrity of this business.

Decided to check out this place after seeing it come across on Facebook Marketplace. What a hidden…read moregem!! Top notch customer service. Abood went out of his way to make sure I got the stove I was looking for to match the refrigerator we wanted. Communication was great with Khan on delivery day, and other than a small mixup with timing of the delivery, (no fault of their own, as it is a separate company) we could not be happier. Will definitely use them again for any future appliance needs.

I have used Duct Rite for 11 years, semi annual service contracts and system repair to complete…read morereplacement. They have followed me to 3 properties and have been very accommodating. Aaron has serviced my systems and is professional, knowledgeable and willing to answer any questions that I have. The sales team are extremely knowledgeable and have provided expert advice when I was either replacing my systems or thinking about enhancements on the existing equipment.

Duct-Rite came by today and completed the spring inspection and tune up of my HVAC system. The…read moretechnician, Eric, was right on-time, courteous, professional and all work was completed just right. He would check in with me every-so-often as he was working and the work area was clean, picked up and tidy when he finished the job. Duct Rite has always been very good to work with and I recommend them to anyone that is looking for a new HVAC system install or ongoing service and maintenance. I trust them to keep things running smoothly and they have always delivered.