It's been a decade now that I've been bringing cars to Robert's and despite them being a 30 minute…read moredrive away, they're the mechanics we trust and use the minute our cars are out of warranty. Always pleasant to deal with, always explain what could be fixed vs what should be fixed, and reasonable pricing.

When my longtime trusted mechanic recently retired and closed his shop, I was worried about finding…read moreanother reliable local shop to bring my vehicles to. Thankfully, when I needed some work done I pulled into the right shop! Robert's was professional, fair, and took time to discuss the issue with my vehicle in detail. They are not the type of shop that is going to find a million other things wrong so they can rack up a bill. An honest local business that I will be returning to!

Truly the best and most reputable place in Litchfield County or the surrounding area to bring your…read morePorsche or BMW for service. Also great selection of trustworthy vehicles in excellent condition at reasonable prices. we have been bringing our BMW and Porsche there for service for over 7 years and the repairs are always perfect and the shop works far more efficiently than car dealerships. Have also bought two cars there, a Land Rover that my daughter loves and this see a BMW that my other daughter loves. They are the most honest and pleasant people to deal with and they know BMW's better than anyone as they race internationally with great success. if you are looking for excellent automobile service or a solid used car, go see them!

I had a great first experience coming here. Located one plaza south of Big Y in New Milford on…read moreRoute 7. My wife needed her BMW service and instead of driving to the dealer to sit for three hours for an oil change change, I tried Auto Technic based on a recommendation. Very fair pricing. A family member who is a mechanic told me it was cheap for the price I paid.Rob was very friendly and easy to deal with. The car was ready the time he promised. They specialize in foreign vehicles and also have some used cars for sale. Instead of going to BMW and get ripped off, try Auto Technic.

Al is a real pro.. reasonable pricing and expert diagnosis... bring your car there .. you won't be…read moresorry !!

We drove 3 hours to come see this vehicle we found on FB. We had been looking for a while, and…read morethis was exactly what we wanted. Did we want to drive this far for a used car? No, but the car was worth it. They stayed open late for us; they close at 1pm on Saturday's. Xavier was excellent to work with, and his communication was timely, from FB, to text to phone calls. He made the trip worthwhile as well. If you find a used car from Fausto's, it may be worth your while to take the beautiful ride out to New Milford, CT.

Yeah, I would have to agree, and even more so, with everyone else on here offering up 5-stars! Top…read morenotch body shop, I mean the best! Worth the time (not quick turnaround)! Their rates charged were more than reasonable and acceptable! Had I chosen to use insurance, they're set-up to easily process with Progressive and Allstate (I believe)! The work was actually better than expected to be totally honest! Have been there twice for automotive service too (2-different vehicles). Those visits though, NOT good! Problems were NEVER resolved and likely even made worse with more expense! Wound up at the dealer to remedy. Truthfully, I won't even consider them for an oil-change! But concerning their auto body work, their 'specialty' (which I WOULD use again)... excellent!

Worked me in for a battery replacement and connection. Highly recommended. A little tricky to find…read morebut worth the search.

I grew up around cars and have a good intuition when I walk into a shop. I've met mechanics that…read moretry and patch over things on the cheap as quickly as possible... and I've met guys that are overly thorough and will replace every part under the sun "just in case" for a small fortune. Don is that rare mechanic that checks all the right boxes and doesn't stray into those two extremes. He kept me informed throughout the whole repair, wouldn't quit until he found the actual problem and only replaced what was necessary. In a world full of cheap shops that won't get the job done right and overly expensive places that throw a mountain of parts at the problem til it goes away Don's operation is a hidden gem. He's earned my business for the foreseeable future and you aught to give him the chance to earn yours.

I needed my Connecticut emissions test done. They are one of the few that are close by and were…read moreopen today. Located on Route Seven near Big Y. The staff was very friendly and responsive. I was in and out in about five minutes. They also do repair work and auto sales. Will definitely give them a try when my vehicle needs service. Highly satisfied customer.

I drove into Premium auto group a year ago, with an emergency leak in my gas line , i had been a…read morecustomer at my previous shop many years, and wasc very disappointed with waiting for three hours andvhaving to call them, forcthem to tell me oh we cant do that today would you like an oil change?? Gas was pouring out when i tried to fill it,,,,thought i was going to need a new car,, the service , concern i received from Premium Auto Group was above and beyond,, giving me a car to drive waiting for the part hard to find during covid, fixed for far less than i was quoted and over the last year coming to my driveway to help me out when i had a problem with the previous stations lemon of a battery improperly mounted! Wow,,, they do emissions and provide above and beyond service with a smile

Made appointment for an oil change. Showed up on time. Guy behind desk asked what I was there for,…read moretold him I had appointment. He looked it up and said, very matter of fact, "it's going to be an hour, we're short handed" I said , "you had my number and email, you had hours to get in touch with me, why didn't you?" He got annoyed , I left. Never going back...

Great experience. Excellent customer service. I moved to from Stamford to New Milford. Nice to…read moreknow I can go to an automotive shop and they are open on Sunday's, which helps with my work schedule. Tom was great!