I'm from out of town and Oak Bay Cobbler happened to be near me. The owner was friendly and…read morewelcoming. I had a small tear on some leather loafers and he fixed them on the spot for me. He also notice my protective sole was lifting and fixed that for me too! If I lived here this would be my go to! Thank you!

How fortunate we are to have this small business in our neighborhood! Not only is the quality of…read morerepair excellent, but the service and helpfulness is second to none!

I've bought a few things there including insoles and laces. My experience was good with 2 staff,…read moreboth younger females. Today I dropped by with a pair of sneakers, one of which squeaks when the wearer walks. I spoke with a man who was working in the back, likely repairing shoes. I explained the problem and had researched causes and remedies, including talcum powder. The man spoke quickly, saying yes, talcum powder could work, drying out the insoles could work, and praying to God could work. OR nothing might work, meaning the squeak May remain. I've lived in this area for 4 years. People, in general, are friendly. This guy was indifferent at best, rude at worst.

Had shoes fixed and the fix did not hold - when I went back was told by the lady there that there…read morewould be a discount on the re-fix - when I went to pick up the shoes - the gent told me there would be no discount SO WAS OFFENDED AND WILL NOT BE GIVING THEM ANY MORE BUSINESS AS THEY ARE NOT HONEST

Went there once, but was not great. When I went to pick up my shoes, I asked him why the shoes were…read morenot polished, he told to do it myself. I had to go inside and use the machine to polish my shoes while he was watching. (It was cash only).

Just needed to add a hole to my leather belt. Called a few…read moreplaces and Minh said bring it in and I'll do it free of charge. With the hole cutter it only took 5 seconds but other places were going to charge $ 2 to $ 5. Thanks Minh.

Great service. Very grateful to have my boots repaired. Saves me looking for new ones and having…read morethem go to the dump. Will definitely return. Support this local business!!

Great experience here. Very honest and fast. Nice to see an old fashioned shoe repair shop with a…read morepolite young man working with his grandfather. They found a great solution to repair my wife's 'modern' shoes that was very inexpensive. Hard to find a fine old business like this anymore. Appears that they do all kinds of leather work as well as shoes. You weekend Harley warriors might want to check this place out. From what I saw.

I love Old Style Shoe Shine & Repair! Clayne is great, and does an excellent job. He used to run…read morethe shoe shine stand at the bottom of Rainier tower, if you remember that location, and brought the equipment over to this location. I love hopping into the high seats for a shine and some good conversation! They also perform all of the typical shoe enhancement and repair services (e.g. re-soles, cleaning, stretching, etc.). You can also get metal taps here! Some shops only do plastic nowadays. Overall, I highly recommend this business!

Got my biking shoes repaired. The stitching at the heel was splitting. Their idea of sandwiching a…read morestrip of elastic where the leather merged was genius. I'm very happy.

Fabulous service. Highly recommend! Fare price. Will go back again! Had my repair done the next day.read more

Very professional...very few true cobblers left…read more Communication definitely is lacking with no posted phone number, inaccurate hours on Google and no email... but that's the only concern

This place should get zero stars. It's rare to come across such blatant theft. I dropped off my…read moreboots in early December, as the soles were no longer glued well. There are shoes piled up everywhere, in no apparent order. I was told I would get a text when my shoes were ready. I waited a month, but then it was the holidays and I figured I'd check in early in the New Year. When i called in early January, he had no idea which boots were mine even though I had a (worthless) ticket stub with a number on it. After 10 minutes of asking me details of what my boots look like, he said he found them and they weren't fixed, but he'd text me when they were ready. The next week I called, and he texted back "sick day." I texted two days later to see if he was open, but no response. I went in a week later to just try to get my boots back. At this point, I knew they wouldn't be fixed. Once we found my boots among the huge piles of shoes, he proceeds to immediately start using the blow dryer tool and making small talk, without giving me any chance to just take the unfixed boots back. They very clearly had not been reglued; there had been no glue reapplied. He handed them to me and demanded $20. I was shocked. I took the boots, and immediately saw that the soles were still not attached. Annoyed, I showed him. He immediately started yelling at me that I could go to Victoria if I didn't like how he did it. My husband was with me and was appalled as well. The man never intended to properly fix my boots. He just wanted my $20. Such blatant theft. If only I had checked the reviews before I'd been to this shop, or gone with my gut feeling when walking into this shop with mountains of boots and shoes piled up.

WARNING TO ALL WOMEN: I went here a few times while I was married, and the owner made several crude…read morecomments and hit on me repeatedly despite my clear lack of interest. He would tell me to leave my husband and come be with him, that he would take much better care of me. I only returned because he was half a block from my work, and he did such an amazing job on my shoes. After my divorce I went back one more time; when he noticed I was no longer wearing my ring, he proceeded to invite me to move onto his boat with him and bring my kids, saying he would be the best daddy to my kids, and that I could call him Daddy too if I wanted. He's a major creep! After speaking to several other women I know, they too have experienced this gross behaviour and refuse to go anywhere near his shop.

The owner did an excellent job repairing two pairs of shoes for me. One pair required fitting for…read morethe elastic on the instep, and he was careful in ensuring a good fit. His prices are very reasonable. There is no long wait for repairs.

The owner was very kind and did a fantastic job fixing the strap on my handbag. He also repaired a…read morefan that had a vinyl handle with faulty stitching. His prices are amazing! Thanks !

I gave a honest review several yrs ago on this business however it was not pleasing to the owner…read more Instead of being a caring individual he was even ruder the next time I was in. When you think you're the only shoe repair man in town. As a business owner you have a choice to be a human or a jerk , he chose to tell me he did not want to serve me, my club foot was too difficult for his art. Talk about discrimination , sorry I was not a biker. You did me a favor. Be aware!! Keep it simple for him or he won't be able to do the job!

Randy shows skills of a master at his craft…read more I brought in a tired pair of Wolverine 1000-mile boots that had been neglected for 10+ years, asking him to replace the leather sole with a vibram half-sole. I was not prepared for the absolute show-stopper that he produced. Not only does sole look even better than what I'd expect from the factory, but he reconditioned the whole boot. These boots look better than the day I bought them. For the amazing work he puts out, I'd fully expect to pay double the price. It's obvious he puts in a huge amount of care and attention to each detail, and the professional pride absolutely comes through. I'm moving away soon but I intend to package and ship all my boots to him in the future. He is that good.