Incredible service. Work was finished same day. Gave great advice about other needs for car…read more Fair cost for the work. Definitely recommend using them for any car needs they provide. And would trust any recommendations they give.

They've consistently and accurately diagnosed my car's repairs and the cost is always a reasonable…read morerate. They go above and beyond to make sure my questions are answered. I trust the service recommendations as the mechanics are very knowledgeable and friendly. I would 100% recommend to anyone who needs their vehicle repaired.

I've been having problems with my tire for a while. I brought it in today and they fixed it within…read morean hour and it only cost me $15. The only con is they're always so busy because everyone in town knows how good they are.

Tire repair is fast and cost effective Fair and courteous service. The men that work there don't…read moretalk down to women and make them feel uneducated about cars.

This guy showed up, disagreed with what 2 mechanics told me in order to upsell me... THEN tries to…read moreliterally pick an actual fight with me and he harasses me through texts. He went as far as to send me threatening messages and say things about how he wanted my mother to be dead. You'll do better using anyone but Tony for anything. ESPECIALLY if involves any tyoe of trust

Responded in a timely manner, gave great advice from experience, and followed up on the service…read more Couldn't ask for more.

another update still waiting on some kind of resolution. They will not contact me. They threatened…read moreme with a cease-and-desist just for politely calling up there and asking if the boss would call me please sir was my exact words. All I'm asking for is the money back. I mean, I did have to go pay Honda $1500 to fix their problems. I did stop by there and ask them if the boss would call 2 or 3 different times as well. after they did terrible work and ripped me off. they will not take any responsibility and still say it's anything they did when I have video proof.

I've been having my Vehicles worked on by Westlake for YearS now. I've ventured out couple of times…read morebut always end up going back due to Quality of Work. I've called before & they've not been able to get car in so I'd go elsewhere & then?? regret it. They're under New Mgmt which I didn't know until walking in for my Appt, No Lie~ I was scared!! I'm Great! Are they as Good like the last owners? Will they tell me I need more (than I can afford)? Most of all~Are they going to Rip me off? I can happily say.. They're Very good & did Not rip me a new one! This was 1St time I've left a repair shop & could 'feel' the work done soon as I drove off! Seriously~ it's an Amazing place as it's ever been! I've always recommended Westlake to Friends but don't think they went probably for same reason I'd been lil apprehensive~ it's way too clean‍ That's Crazy thinking~ I Know! Seems every single person I've referred to go here says 'Same' thing.. "Oh I thought that was just a Tire Shop not a repair shop.." I dunno... Maybe you drive by & think the same? Nope! Full on Repair Shop including your Foreign & Jeep vehicles (needing Mechanics go to special school) The Last repair they did to my Vehicle was after it was stolen & I had no Clue what Guy did to it. I saw what Mooresville PD did to it but I still Thank them from bottom of my !!! IF the motor was jacked up like inside of my car?? I was in for it Financially. Westlake put on Diagnostic Machine & listed Everything Needed to be done. I opted for everything that needed to make safe & price was under $1500. During the 2days they worked on it? I was looking online to sell for Parts! It's running better than day we got it! Sorry for Long review but they DEF deserve your Business! They are Not friends of mine actually I can't even remember New owners name but I should. I was too shocked @ price & that I can promise you. So I'm not getting new tires or an oil change for my Review. Oh speaking of but still 5 ..I used to get Emails of their specials for the month.. like Oil change or set of tires for $?? Maybe Owner will see this & Start doing again? If so? Sign me up!

I tell everyone I know to NOT go here. Since then I've heard other horror stories from women so I…read moredecided to speak out about it. This business is near my work so it is super convenient. I decided to take my car here. I went to pick it up and had to drive to gastonia for my son's allergy shots. They did NOT plug my battery back up to my alternator and I got stranded with my son on back roads trying to come home from the doctor in the rain. How is something like that over looked. I don't understand. It was an absolute nightmare but at this point I hadn't heard other bad things yet. A couple months later I needed to take my car to get looked at again. I decided to give them another try. I took it the fixed it. I thought they were rude but most men are to women in car places so I didn't complain. Just decided to not go back. I paid 368 for 1 ignition coil and 1 spark plug. This was February 27th. On October 27 my car started acting up again and I knew from previous experience it was the spark plugs again. I took it to the Toyota clinic and I was correct. But apparently you're supposed to change all at the same time. Not just one. And I paid 377 for all 4 of mine and ignition coil. So not only did they not fix it properly but I paid 9 more for all of it to get fixed. Country town will screw you over if you're a woman. I have spoken to 4 other females who have had horrible experiences here. I know a couple of guys who won't go back and a couple who have never had an issue. But I have not heard any women with a positive experience. I will never go back. And I will never recommend.

Took my truck up here for an alignment after new control arms were installed. They said they did…read morethe alignment. Less than 60 days later my upper control arm is about to fall off. So they pulled up the alignment sheet and they said they purposely left all of it in the red on the sheet because they know better than Chevrolet multimillion dollar company on specs. Do NOT GO HERE. They Will not fix what they left loose.