The employee (with premature, striking white hair) has a winning smile that is sincere. She was a…read morefab Greeter they day we came. Christopher and Brandon in shoes are most informed and helpful. TY guys! You will find quality products in REI. Thank you! PBH - former Head Pro/GM of Pebble Beach MCH - former Host/Floor Mgr. for Clint Eastwood

Holy moley they are pushy…read more Fist off, REI is far more expensive than they used to be. Even their house brand has pretty steep prices. I might have missed when they shifted into that market. I remember buying a workwear jacket from them 5 years ago for the same price as a standard pair of pants now. This particular location is pushy AF. I had to tell 80 employees that I don't need help, and one of them (in the shoe department) would literally not leave me alone. Do you need help? No. Okay well just to let you know... Thank you, I don't want help. Okay but just...darn tough has a warranty... Please...I don't want help or conversation. Okay but.... Until I literally said, "damn dude, leave me alone!" And had to walk away from him. Cannot take no for an answer. That's not being helpful, that's being a nuisance.

The Target at Santa Fe was overall a good one on 2/17/2024…read more My daughters wanted to pick out a few clothes for some upcoming events they have for school. We came here at around 9AM. Not many folks were shopping at this time which was nice especially for parking. The fitting rooms were really nice. The lady working here was the only employee that assisted us. We scored a few cool pieces at affordable prices. Only the self-checkout was available. Pretty lame. Other than that, I'd go here again.

We did a curbside pick up order. We waited 25 minutes for our order…read more Another car pulled in at the same time as us. They got their order in under 10 minutes. We waited another 15-20 minutes for ours. Unacceptable.

This Big R is an interesting place to be sure. It has a super dystopian vibe to it. The store was…read more large, well staffed and hospital operating room bright. Everything was there but the inventory of a successful store. They did have some deals on clothes, but mostly it seemed like a lot empty shelves and most of the hardware was off brand stuff I never heard of, marked up to premium prices. It was as if Cabela's and Harbor Freight went on a date, got tipsy on box wine and woke up in the morning with this love child to deal with. A bit of dna from both parents but none of it from the deep end of the pool. Speaking of which, mom and dad must be ashamed of their child, as just getting in to The Big R was difficult. The parking lot entrance wasn't directly in front of the store, and at night it was difficult to navigate the parking lot. Also I get that Santa Fe has serious restrictions on lighting at night, but the parking lot just screamed "Please stand by, your mugger will be with you shortly." No wonder the place was deserted.

I can shop at many different places in Santa Fe or Albuquerque. What keeps me coming back to any…read morestore is GOOD CUSTOMER SERVICE. Big R is a perfect example of this. I went into the Santa Anna Big R (near Bernallio) to buy a special dog food. The Wholesome foods sensitive stomach is the best food for my Great Dane & German Shepard. Only one the Shepard can keep down. I was truly excited to see Big R carries it & it was on sale, at a great price. I went into store as they opened hopefully to buy the dog food only to find they didn't have it. Here is where the Santa Fe BIG R stepped up to make our day. I spoke with manager "Nathan" who told me he had 5 bags & would transfer them to the store near me in Bernallio. He could have them there this afternoon for me to pickup tomorrow morning. Saving me a trip to Santa Fe, stocking me up for weeks to come, & allowing me to get the bags at the sale price. Nathan's customer service is the reason I will continue to shop Big R.

The guy who works here is sooooo nice and friendly! The clothes are really nice quality! They have…read morebrands like Stance and other outdoorsy ones. I really loved so much in there! Definitely worth a check out if you're nearby!

Went in late in day in hopes of finding some new hiking boots. Woman behind desk barely acknowledge…read morewe were there and no help whatsoever with merchandise. Found what we needed from the friendly staff at REI. Suddenly my Nomad t shirt does not make me smile

The service by the woman with Lynn M on her nametag was awful. So rude to customers and I just…read moredon't understand why. I really try to give people the benefit of the doubt, who knows what is going on in their personal lives. This was beyond, please help her with some service training.

We love this store. Prices shown, yes it's a bit disorganized at times. It's Xmas season and ski…read moreseason. However the staff is patient and kind. Great selection on name brand items.

Best selection of ski gear in town with the friendliest and most knowledgeable staff.read more

Jeremiah at Alpine Sports was outstanding. He took the time to understand my skiing style and foot…read moreissues, explained every step of the fitting process, and made sure the boots felt perfect before I left. Would 100% recommend.