When I lived in Florida, I was able to find shoes in my size at Famous. I went shopping yesterday,…read morehoping to find ballet flats in my size. I like that they carry Naturalizer, but the shoe I wanted is only offered and medium width, and I wear a wide. I asked the young lady who was working why she has no wide dress shoes in the store. She told me that there's not a demand for it and recommended that I order online from their website. That is not the answer I wanted to hear when I was trying to get ready for a special occasion! The employee was not very friendly to me. She could definitely improve on her attitude.

This store particularly this location is fabulous!…read more The employees make this location shine so friendly and helpful. They go out of their way to be helpful and always with a smile. I've been at this location several times and service always impresses me. Famous footwear has a great app, with cool kickbacks and good coupons. I had a 15% off and 10 bucks in kickback cash so I totaly scored which makes me happy and to boot scored points for my next kickback 5 bucks for every 100 spent and with two growing boys a girl has got to appreciate that! Love Famous footwear ! Good service, quality and they appreciate good customers.

Customer service was bad but shoes were good there was this 1 lady who made the experience bad…read morecomplaining about her job to us and just telling us that we cant touch the shoes/ try on.

Cute guy at the door asked me if I can can skate, yes I can also text back fast lmk if you see thisread more

I visited this store yesterday with my son,Michele was so nice and helpful to my son,she is…read moreamazing,definitely I will visit this store again.

The Friendly and professional staff consistently provide exceptional service! The team at this…read morelocation do an amazing job of assisting clients through their selection of excellently priced, high quality inventory. They do a great job of making personalized recommendations to accommodate the customer's individual needs

It freaking happened again I tried to go to the store on my…read morelunch supporting local nonprofits one register open. The guy in front of me spending $1.08 was trying to charge the eight cents and the credit card machine went down so the girl restarted it and then that didn't work so then she had to call for somebody from the back. I can't with this place how disrespectful that they can't service people trying to pay for their merchandise. it's disgusting I can't.

Store is no longer considered a boutique and will soon have the gondolas to lump everything…read moretogether. Don't let the over pricing fool you! I'm giving 2 stars because they have "a couple" decent employees. Management leaves MUCH TO BE DESIRED!! Too many managers VS employees figuratively and literally. BE sure to wash your hands and blow your nose after visiting this location!!!

This store has excellent customer service. I was expertly fitted and am extremely happy with my…read moreRedwing safety shoes.

The older woman here truly spoke to me like I was stupid. The store was busy when I arrived (which…read moreI know they can't control), but she proceeded to have an attitude while figuring out my sizing and while I was debating between an internal or external metguard (this was not a long decision). I am aware of the differences between them and do not need it explained to me like a child. If I'm the one doing the work, I'm aware of the regulatory requirements on what a guard is. Respectfully- you just sell shoes and are belittling. Will certainly not be returning, will be going to a different location where they don't have an attitude issue.

Stopped in since I noticed they have some purses and wristlets here. I didn't know that they had…read morebag accessories at all. Saw some small purse and clutches, but they are all embossed with their metal style logo, not what I am looking for. It's for a wedding shower. Want something simple.

While I haven't visited this location in a few years, I only have had the best experiences here in…read morethe past. Twelve Oaks Mall holds a dear spot in my heart, as my first big high school job was here. Parking is great and so many great stores. Brighton is one of my favorites! Jewelry collection is varied so everyone can find something they like, and they have great quality purses and shoes. I own a wide variety of items, and all have stood the test of time. Customer service is wonderful and I find the ladies to be incredibly kind and friendly. The holidays can be crazy, but they always remain calm and try to help as many people as possible with a smile on their faces. Couldn't recommend this spot enough. Looking forward to visiting again next time I'm in town!

I've been going here for years, the store is small, but they usually have what I need. If I hey…read moredon't have what I need, they are great at finding an alternative product. The girls are always very helpful and nice. Since covid they have had a shortage of things but they are quick to order more.

This store needs help. The employees are straight up RUDE, and like to falsely inform about…read moreproducts. Also to mention, telling me the store closed 30 minutes ago as she's cashing out a customer in the store when the store has 30 minutes TILL it closes. Very lazy and unprofessional, I will not be returning to this location.

I went here as part of a CPL firearms training class. The place sits in a strip mall and easy to…read morefind. They have a variety of guns to purchase and other items, even coffee. Staff were friendly. The lanes were great and clean. I will visit again.

Love the range. Had some issues and the owner took time to come in on his day off and address each…read moreconcern in detail. I look forward to a great relationship going forward. I like the atmosphere, and the video doesn't bother me because it addresses many things even experienced shooters take for granted. They've had issues with equipment but are working diligently to fix them and are ever driven with continuous improvement.