This place is really nice for dress shopping. There is a lady in there named Arlette and she is…read morewonderful and super helpful. She's not pushy and really takes time trying to help. I also like that I don't feel rushed in there. If you have an appt, there is no more than 2 ppl trying on dresses at the same time. Arlette has gone above and beyond trying to help me find a dress. Great employee. Thank you Arlette.

Wonderful service, a large stock of dresses. Thank you for helping my granddaughter pick out the…read moreperfect dress for the prom.

Excellent service. The sales people actually listened and helped me pick out the perfect suit. I…read morewon't go anywhere else when I need something formal.

Great quality with my suit, great perks for doing business with them, and a great experience and…read moreatmosphere. At Bridal Expos and online, you usually get bombarded with the chain Menswear places to do your business with for your wedding day (like I did). The styles at these places were bland and I wanted something different. I stumbled upon Sam Michael's and from my first visit (of probably 5 or 6 in total), I was hooked! Walking in here for the first time, I didn't know what to expected. I explained that I was getting married, and 8 groomsmen and 2 parents that needed suits. I was sat down and shown all of my different rental options, which included suits, tuxes, pants, ties, shoes and other accessories. So many decisions, but I was granted the ability to stay there and think carefully, but also explained to that I can change it as many times as I want up to a month or so before the wedding date. Attached are some pictures of the suit I picked for myself and my groomsmen. It was a brand new suit in their inventory that they personally owned, as well as the color choice for my accents (pocket square and tie). Michael and team were very professional through the entire process. We had multiple texts and phone calls back and forth during my moving of our wedding date as well as when my accent color was discontinued. After the wedding was all said and done, I was granted a $500 shopping spree on a suit set of my choice. That was really exciting and I got a nice blue, checkered patterned suit. Initially the suit was advertised to me as "slightly more expensive" but better quality and service than competitors. After we allocated our wedding finances after we got married, at Sam Michael's, I actually spent LESS than what I budgeted and LESS than a competitor I was initially going to go with. Totally worth it here! Thank you Mike and team for everything! I felt like family every time I walked in. No errors or resizing for any of us during our pick ups.

A growing daughter in a private school means uniforms needs to adapt. Needed to have the hems let…read moredown on her two skirts. Great turn around and the skirts looked great!

This company is just Awesome, Amazing. Quality work well done every and each time! Reasonable…read moreprices.

David the owner was outstanding, knowledgeable, met my needs swiftly and efficientl…read more Great store lots to choose from in stock.

I have to start by saying I had to let time pass to write this review because I was so upset at the…read morebehavior/process of Jim's Tuxedo... First and foremost I would warn anyone who is thinking about renting from here. I drove 600+ miles to be fitted by the tailor at Jim's 4 months before the wedding (I was the best man, so it was important). The female with the glasses measured me, putting the height and weight in the wrong slots, not measuring my inseam (I've been measured before and this was never skipped) and doing everything extremely fast. 4 months later I return for the final fitting and pickup a few days before the wedding. The suit was too big, which happens and is understandable, but what wasn't understandable was the same woman who measured me immediately asked if I went on a diet, and I told her no and that I specifically didn't lose or gain weight because of the tux... She told who I can only assume is Jim, and he asked her who measured me. She said she did, and again I was asked if I had gone on a "crash diet", so I had to explain to Jim that I hadn't, which it's none of his business that I did or not. So I go back and take my stuff off (only the shirt fit) and notice there are no mirrors in the fitting room. I found this odd so I started looking around at the signs. One said that they are short staffed "like the rest of the country" - the country is no longer short staffed, and jims tuxedo is a family business. They also had an "American first" sign, while their shirts are "handcrafted in China". While reading the signs I also heard Jim talking to the woman who measured me, he told her to call the place that they ordered the tux from and her reply was "I don't call places" so he had to for her. (I have to note that before I tried on the tux I could hear the older, heavier woman that works there complain about how she was tired of trying people's suits on... I'm sorry, you don't do hardly anything you just put suspenders on and measure, we dress ourselves, we don't walk around naked in a tux shop, it's your job) I go back the next day to pick up my fixed tuxedo... And I immediately notice that the kirk plaque had grown into a full blown shrine on top of one of their clothing racks. The plaque was there along with a few other pictures and a t-shirt. I also noticed the "wanted" Trump t-shirt they had for sale behind the counter at this time. So clearly feeling like these people are forcing their political opinions on me, I just wanted my stuff and to go. I made sure everything fit, and this time the male with the long hair helped me. Which I shouldn't have to say it, but with working in a tux shop you'd think he'd be a little more clean cut and shave his neck? He wasn't even wearing socks. My stuff fit and I left. Everything SHOULD HAVE been right at this time. But. When all the groomsmen got to the hotel and started to get dressed I noticed that JIM'S TUXEDO HAD GIVEN ME THE WRONG CUFFLINK COLOR. This with everything added up is so out of line it's insane. Everyone had grey pearl and I had cheap looking black plastic. Luckily, Jim's gave one of the little kids in the wedding party an extra pair of the correct color so I used those. Even the suspenders were worn out and wouldn't stay closed/clasped, you have to bend them back when they get too worn or replace them, Jim's obviously has not done either. For Jim's tuxedo to be serving such a wide demographic, yet align themselves with such divisive characters, and then on top of that offer a subpar experience is doing the entire downriver community a disservice. Im going to recommend to everyone I know of downriver to not shop at Jim's, and to go to the mall or some other local shop. If the staff doesn't want to work, perform their duties, treat ALL the customers with grace, then let the business go because you're spoiling people's cherished moments and memories.

My initial bridal appointment was wonderful--the staff was very kind and made me feel special…read more However, the communication regarding post-purchase details left a lot to be desired. I wasn't clearly informed about extra costs like the $60 shipping fee (which only covers shipping to the shop, not to your home) or that I would be required to schedule an in-person pickup appointment within 7 days of arrival. Additionally, I felt left alone in the fitting room for too long while trying to figure out the pricing, and we missed taking a photo of the 'say yes to the dress' moment because of the rush. On the bright side, they were very accommodating and flexible when I needed an extension due to my family and personal commitments. Good experience overall, but they need to be much more transparent upfront about fees and policies.

I cannot recommend The Dress Shop enough! After visiting several bridal stores and either not…read morefinding the right dress or not having the best experience, I decided to stop into The Dress Shop as my last store--just to see what they had. From the moment we walked in, we felt so welcome and taken care of. Although I'm sure all of their stylists are wonderful, I was incredibly lucky to work with Isabel, and I truly cannot give her enough praise. She was absolutely incredible. Isabel was so knowledgeable about every aspect of the gowns--fabric, designers, styles, silhouettes, details--you name it. She answered every question we had and made me feel reassured and completely comfortable, more than any other shop I visited (and I visited a good few!). One thing I loved was how personal the experience felt. During my first consultation, Isabel asked about my (then) fiancé, how we met, and details about our wedding day. It truly felt like they cared about me and wanted to get to know my story. I honestly felt like I became friends with them! There was never an ounce of pressure. In fact, it was the opposite--they respected when I needed time to think and never made me feel rushed or questioned my decisions. It was such a refreshing, positive experience. This shop--and especially Isabel--is genuinely at the very top of my list of wedding vendors. I've been excited to write this review since the day I bought my dress! Even after my dress purchase, I visited a few more times to look for a veil, jewelry, and accessories, and every single person I interacted with (front desk, phone calls, stylists) was so kind, encouraging, and helpful. I found my dream dress, veil, and bracelet here, and the entire experience was something I'll cherish forever. If you're unsure where to go--especially if you've tried multiple stores like I did--please visit The Dress Shop. You will not regret it.

Unprofessional no customer service for prom tux rentals. Rude unwilling to listen and unwilling to…read moremake it right by customer.. I will never step foot into buisness ever again. And gave 1 star cause it won't let me do 0

I had a good time trying on dresses and I found my dress even though I didn't expect to find it on…read morethe first trip shopping for dresses. I showed Kate the types of dresses I liked and she found my dress, which I know I wouldn't have picked myself looking at it hanging up. I appreciate the service and her patience with my nervous personality. I keep looking at pictures of my dress I love it so much.

I came across this adorable shop while searching for prom dresses for my daughter. We had a list of…read moreshops to check out & this being our first stop. We had a fantastic experience, tried on 10 plus dresses and loved so many. Patty & her team were very attentive and made our shopping experience a great one. Needless to say we found our dress here, and will return as a customer for future formal dress shopping.

The owner that sells the dresses is so kind and the dresses are wonderful quality and great prices…read more But take your dresses and run! Do not get them altered there! The lady that does alterations was incredibly rude and acted like she was inconvenienced by me looking for a maid of honor dress. Constantly making snide remarks at me. Also we literally had to take my best friend's dress apart an hour before the wedding because of the rushed job that was done. The buttons were uneven. Marker was still all over the dress that i had to scrub out. And she got her dress the night before the wedding at like 8pm. About as last minute as you can get. Caused so much unnecessary stress and tears, when she should have been happy and focused on her big day. So take your dress and go somewhere else.

Staff are super helpful and amazing. Found a dress within ten minutes and the owner made the…read moreexperience super easy and fun!!

I'm not sure why the bad reviews on here because my experience recently was amazing. My daughter…read morewas treated like a princess. Came with the intention of buying one dress and fell in love with another and despite it being close to closing time they didn't rush her until she found THE ONE dress for her Prom night. As a mom I'm so happy they took their time with her so I'm going to take my time to Rave about this place. The staff were so kind and the owner is so sweet. They truly make you feel like family. They have a large selection of gowns in all sorts of colors, styles and sizes. You won't be disappointed going to Hermz.

It started with a pair of over the knee high heel boots I saw in the window of store 39. They…read moreimmediately found my size -- perfect, adorable, comfortable, sexy. But then I needed an outfit, and I had no idea where to start. That's were Mya took over for me. I gave her absolutely nothing to go off of really. She asked about the event (I readily admit I was vague -- runway show with corporate mingling). I gave her my sizes. She asked what styles I liked and could wear, and my answer was anything and everything. I don't think I could have made it more difficult. Here's the impressive part. Everything she brought me I loved. EVERYTHING! Did I need a different size? She had it in no time. When I asked her what she thought, she was honest and gave great critiques. How should I wear this skirt? Mya had an answer. What color should I pair this with? Here's another top to try. All I really went in for was that pair of boots. I walked out with five skirts, two tops, three body suits, and that gorgeous pair of boots. I have never had such excellent service at any clothing store. She picked literally every piece I purchased. And I have never been that impressed and pleased with someone's taste. Mya was amazing! I am without question going back to this store again. If Mya is there, I will walk out with more than I expected and be damn pleased about it!

I absolutely LOVE Windsor and have always found dresses to fit whatever occasion I needed. However,…read moreI took my daughter there to chose a dress for homecoming and another dress for an opera she is attending for school. She fell in LOVE with one dress in particular, it was like it was made for her, she was absolutely beaming, but it was just a tad too small and we felt going up one size would be the best. They didn't have that dress in their store in the size we needed, so the sales girl checked around and another store had it. She asked if we wanted it shipped to their store, took down all my info and said she would get it ordered. 10 days later I've still heard nothing, I called and left a message after about 7 days of not hearing, no return call. So on Monday I call again and leave yet another message (and their recording says I'd get a call back within 24 hours... did not), again no return call. Finally I emailed the Toledo store directly and a few hours later I get a call. They basically admitted they never ordered the dress. In the end we had to scramble to find a dress that my daughter didn't really like, nor did it fit well, but it was the best we could do last minute. It definitely affected her confidence and how she felt that evening. She was so excited about that dress and was crushed when I told her nobody ever bothered to order it (and she ordered it from her favorite sales associate so that upset her too because they had a convo about it) I'm really disappointed because that was our "go to" store for formal/dress wear and I have daughters so it's a place we frequent a lot. I tried to give the benefit of the doubt with Windsor's serious delay in getting back to me due to homecoming season and stores being swamped, but after 2 calls that were never returned and me finally having to send an email to get a half ass apology phone call is just poor customer service. I hate that I have to leave a negative review about one of our favorite stores, but this was really a let down how it was (wasn't) handled. (Toledo, Ohio Store 39)

They carry over 500+ high end dresses in store and have the possibility to order things too…read more They are rather pricy but I've never been here without finding a dress. They also have a closet in the back of imported couture one of a kind dresses from Lebanon and Dubai. No price cuts on those but they're too gorgeous to pass up! They also do great alterations :)

The vibe felt very off and there wasn't a big selection of homecoming dresses. When my friends and…read moreI walked in, we were told that we couldn't try on dresses because we didn't have our parents. My parents have their own lives and I wanted to enjoy a day with my friends but that was not possible. We are seniors in high school and can drive but we can't try on dresses? Make that make sense. I would rather go to Macy's than go here. They also never stated that we need parents in the website. That would be valuable information to have.