I went here, maybe two to four years ago and was interested in a citizen watch at the store. At…read morefirst I traded my seiko in plus money for the citizen watch then later changed my mind. I returned the citizen, got my seiko back and was promised a refund of the 70$ I paid. I NEVER reciever the 70$. VERY UNPROFESSIONAL, sometimes life happens and I could not stay on top of this particular issue at the time and/or lost receipt, unsure but moral of the story do not let these people swindle you out of your money!!!

Great services & prices…read more I took my chain to clean and shine and they delivered it to me like new

I purchased my citizen watch here 9 years ago. Any time it's needed an adjustment or repair,…read morethey've been friendly and careful with my watch. This time a pin came out enough to get bent, so had to be replaced. Thanks for your good service over the years. Also I want to express my sympathy for their recent loss. Again, these are good people with a nice shop, including repair capability.

Wonderful service. Ask for Lori or Nick. My favorite is…read moretheir collection of Estate jewelry. It is absolutely beautiful! I have purchased much through the years, and love each piece!

Do not go here to sell your gold. Not professional, as they just make up a dollar amount that they…read morewould pay you without accurately weighing the gold you give them. Little do they know that I worked in a jewelry store. We never tried to cheat our customers. All gold that was brought to us was individually weighed and tested for purity. Each item had an individual price offer. Very disappointing how they treat people as if they are ignorant. Reporting this to the department of weights and measures would really put a damper on their business. How many others was this done to?

My wife's wedding rings haven't fit for quite some time and have been through quite a lot while she…read morewas able to wear them. Took them in with a ring that was just a shade too big for her now. They took a look at the rings, asked quite a few questions and we settled on a new size, while also repairing the crown, which had been worn down to almost nothing (as noted above, the rings were heavily worn). Also took the time to show me exactly what was going on with the crown/prongs for the diamond under magnification, to make sure that I was comfortable with the added cost of that repair. Cost was exactly what I had planned for and the time frame to have them completed also aligned with what I had in mind. I won't be going anywhere else if I ever need anything ever again.

Gipprich Jewelers is a family owned business that cares about their potential customers…read more The first time at Gipprich Jewelers, my fiance and I were looking to get ideas for our wedding bands. We explained that we would not be buying that day, and Amy thought that was a good idea. She showed us what was available, made suggestions on metals, informed of what could be shipped in, and made us feel comfortable in our decision to see what was out there. My fiance and I then returned to Gipprich Jewelers to look through the titanium catalogs for his wedding band. He found a few designs that he liked, but wanted to see and try them on first. Amy took down the numbers and called within the week to let us know they were in. When we went in to try on the bands, Amy was not there. The young lady that was there was wonderful (I wish I could remember her name) and understood that we previously had been working with Amy. We still did not feel any pressure to buy or to rush. My fiance took his time trying on the various styles that they ordered in for him. My fiance picked out the one he really liked, but the young lady informed us that it came in two different widths. My fiance wanted to make sure that he was getting the perfect ring since he will be wearing it forever; therefore, he asked if the other width could be brought in to try on. Within the week, both widths were in the store to try on. Richard was the one to help us when my fiance and I came in to make the final decision on his ring. Again, we did not feel any pressure and he did give my fiance a few good pointers about the ring and the width. My fiance then picked the width and we were able to buy it right then. Since my fiance picked out his wedding band, it was time to get mine. Previously, Amy had found the perfect band for my engagement ring. Since Amy was busy with other customers, Richard tried his best to find the ring Amy had previously shown me, but did not succeed. He quoted me for the wrong ring and we left without mine that day. The next day, my fiance tells me that Amy from Gipprich Jewelers left a message on his phone telling him that she found the ring that she had previously shown me. I went in later that week and Richard was there. He was very pleasant still and was glad that Amy found my ring, called my fiance, and that I was now happy with the ring I always planned on buying. I would strongly recommend Gipprich Jewelers. They have the best prices around; my fiance and I spent under $200 for our wedding bands! They are a wonderful group of people that know their trade and are honest. And, It is a no pressure environment.

To buy jewelry is one thing but to sell jewelry in this particular establishment is tricky. Seller…read morebeware you'll be given a line that your jewelry is not in style so they can buy at a lower price. It's not necessarily based on the weight. They have an estate counter with Jewlery marked up at top dollar that is less than desirable in style. The pieces that I considered less desirable I sold to them but the good pieces I took back and left the store. I am so glad I did. Because they were worth so much more than what was quoted to me at Diller's by the way. Again, seller beware.

I had such a great experience getting my engagement ring here. They have so many options and are so…read morehelpful. I will definitely be getting my wedding bands there as well. I highly suggest giving them a look!

Resized ring and repaired ring Shortened bracelet great…read morecustomer service Clean friendly store

Support independent businesses ! This jeweler is so knowledgable and so kind. He fixed the back of…read moremy earring in literally five seconds and handed it back to me with a smile. Can't beat service like that! I will definitely be coming back here. Thank you !

They rip you off. Too expense no good quality of repairs . I won't be going there againread more

Never take a color stone to have it mounted here. They mounted my 4 carat ruby and destroyed it…read more I don't know what they did, but the stone had a SI2 clarity grade. Now the ruby has a DeClassified clarity grade. Many colored stones have treatments such as polymers, glass, and oils which change when heat or harsh chemicals are applied. The bench jeweler made a negative comment to me when I viewed the finished piece. I am not happy with the results.

What a great experience I had at Van Scoy Jewelers! I was able to take a watch which I didn't…read morepurchase there and have it fixed in a short period of time. I had tried to have the battery replaced at other shops but was unable to have it fixed. Thank you Van Scoy Jewelers!