I'm from out of state, and I'm unfamiliar with Dunkin' Donuts, but it was fairly close by and I needed a caffeine boost, so here we are. The negatives: the coffee is not very hot. I ordered a large Americano with oat milk and French vanilla syrup. Either the oat milk wasn't warmed or the coffee just isn't kept very hot, but one of those caused my coffee to be just drinkable temperature, which dropped into lukewarm territory very rapidly. Not ideal. It was also overly sweet, but that's due to my own lack of experience with this coffee. I'll know to order less syrup next time. The positives: the avocado toast with bacon was good and the staff are really helpful. My avocado toast had a good amount of avocado spread, and lots of seasoning on top, which I appreciated. The sourdough was well-toasted, and the bacon was between crispy and chewy. I was greeted with warmth at the door and my food was served with a genuine smile. I downloaded the DD app so that I could start earning rewards, and the staff helped me to figure out the rewards details. With this kind of service, I will plan to come back each morning that I am here, warm coffee or not. read more

Dunkin' - Bacon-Topped Avocado Toast - Donuts Near Me - Ashland, Ohio

Drive thru in record time very pleasant, cheery and helpful people working there. We both got drinks fresh and fast with a smile can't beat that these days. My pumpkin spiced latte was delicious!! read more

Dunkin' - First pumpkin spiced latte of the year was very good! - Donuts Near Me - Ashland, Ohio

I ordered ahead on the app for drive thru pickup. When I arrived the line at the drive thru was quite long. When I finally got to the window they couldnt seem to find my order and came to the conclusion they had given it to someone else accidentally. At this point they then had to make my order again while myself, and all the people in line behind me, waited. Once I finally got my raspberry iced tea it was made right. They were apologetic. This location isn't too far off the highway so it makes a good stop during a trip. Make sure to join the free Dunkin rewards app to earn free drinks and receive extra discounts. read more

Dunkin' - Very busy drive thru - Donuts Near Me - Ashland, Ohio

My food was delicious other than a little bit of burnt pieces, however they were out of so many things. They also had kiosks and not someone taking your order unless there was a problem but they workers were still nice. read more

Dunkin' - chicken wrap - Donuts Near Me - Ashland, Ohio

asked for a shaken espresso with oatmilk and then got it will regular milk I said something they remade it and then didn't put any oatmilk into it poor service people were rude and apparently are to dumb to make a coffee read more

Always forget my order items, most recently I ordered a BEC and a Donut. No donut. It's literally in the name of the company. 0 Stars

Amazing place! Food is always delicious! Coffee is always correct! It's a new building so everything looks pretty good. Emily (shift lead) is so incredibly kind, She is very generous and so sweet. She always takes a minute to talk to me. read more

We just went through the drive through and the girl gave us a bag with our sugar (Splenda) in it... I guess we were supposed to finish preparing our coffees ourselves while we're driving down the road? And with no stirrers??? Then we call to see why this was, as it hadn't happened before (we've been spending $150 a month here just in coffees for the past 4 months) and the person who identified themselves as the assistant manager hung up on us. That's the last of our money they'll get. We're going to Tim Horton's from now on. The customer service there is heaps better and the donuts aren't stale like DD either. read more

Dunkin' - a person holding a bag of food - Donuts Near Me - Ashland, Ohio

I've been coming to this dunkin since it was built, I've never had any problems. They get a kiosk system in the store and have usually around 20 people waiting with no orders on the counter. I waited 30 minutes for a sausage & cheese crossaint, only for them to tell me they're out of crossaints after giving 10 other people theirs after they ordered AFTER me. I told her twice no egg on the crossaint, I'm very allergic. I get a bagel with an egg. Do not come here, only use the drive thru if you do. This is a train wreck. read more

Dunkin' - a person making a peace sign with their finger - Donuts Near Me - Ashland, Ohio

A Dunkin is a Dunkin is a Dunkin, right? Things are consistent, if nothing else. But the breakfast items are tasty, donuts are of course terrific, and the service is pretty quick. Recently did a custom donut order and they handled it very well, with everything done perfectly and they made the pickup convenient for us. If you've never had it, get the blueberry cake donut. It's pretty life-changing. read more

Dunkin' - a truck parked in front of a dunkin donuts store - Donuts Near Me - Ashland, Ohio

Drive through only. No walk in service. Not blowing $4/gallon waiting in drive through.

Came in this morning on my way to work and was told they were out of doughnuts (honestly, no big deal, it happens, right?!) as I was asking for my large Iced Coffee, I requested vanilla, only to be RUDELY cut off and to be told they were out of vanilla. I know it's 5 am, I know it's early, but you don't have to be rude about it. read more

stood in front of woman at counter for 5 minutes while she talked on phone and chewed her nail. never acknowledged us. kiosk didn't work!!

The store is clean! The service is super friendly! And EMILY ROCKS!!! I stopped here every morning for coffee while on a business trip and they were full of smiles, the coffee was great and they learned me and my orders. It was AWESOME!!! read more

I love Dunkin. We arrived @ 9:25 Saturday night and as soon as we went in they were throwing the doughnuts away. They said sorry we are out of doughnuts. Really? They had just thrown the chocolate glazed doughnuts away! They were not closed. They threw away profits and continued to trash the rest of The doughnuts even though there were 35 minutes remaining. read more

Slowest Dunkin I've ever been too. Off the clock employees were just walking around behind the counter making their own drinks, holding up the line. Not even on-break employees, employees coming in with their friends. Never got greeted. Then when I got up to the counter the woman on the line gave me an attitude and said they had no more meat. Didn't offer me anything different. Didn't make any of the items that didn't require meat. Just gave me my money back. Terrible service. read more

Pretty run of the mill Dunkin. Kudos to them for making a fresh pot of dark roast for me. I appreciated that touch, but overall, nothing special. read more

Went there for lunch today. Over all meal was pretty Meh. The service was great and very nice nothing against them at all. I ordered a Chicken Apple Sausage Breakfast Sandwich, It was pretty good. Tasted good and a decent size breakfast sandwich. It was steaming hot which was nice. I also ordered the Snack N' Go Chicken Wrap, it did not have much taste, and was kind of dry. It needed some kind of sauce on it. To drink i ordered a Strawberry Banana Smoothie, Their wasn't much flavor to the smoothie either. it tasted watery like the ice to flavor mixture was off. And lastly I ordered the Fudge Croissant Donut for dessert. It was delicious, filled with fudge and pretty good size. I'm pretty sure you couldn't go wrong ordering that donut. I felt their prices were a little high for what I was getting. With what I ordered my bill came to a little over $11.00 which i thought was high. On a previous visit I ordered an unsweetened Green Tea and it was pretty good. So it seems their menu may be hit or miss, I will probably go again sometime in the future and see what else they have to offer. read more

Likely story that twice in less than a week their food station is "down". Was hoping to get one of my favorite sandwiches on my way in to work again but whenever they get short staffed it's like they get more "lazy" not wanting to do certain things. But I just saw FIVE people as I pull up to the window and you're telling me one of them couldn't throw a grilled cheese in the oven. I don't think I will be stopping at this location anymore read more

Their employees are probably the stupidest people in this town. If Ashland students are working here, they're obviously the future dropouts. Every time I come here I ask for Hot coffee and I get iced. How do you seriously screw that up?! Girl who just took my order literally collected the money and didn't give me my donuts. I don't know why that Is so hard to understand, but of course everyone there has a nasty attitude, and I'm nothing but nice to people. You work in a Dunkin, you're not a rocket scientist. Don't get an attitude with me. Real reflection on this hillbilly infested broke-ass town. I've come in here a couple times and been blatantly ignored by stupid ditzy girls playing on their phones and chatting with each other on the clock too. Took me ten minutes to be noticed and get served. Ridiculous! Where is the management in this joint?! Hire better employees!! read more

Always quick and friendly service. Great drinks. Very good WiFi. Always go here a few times a week. read more

So I went through the drive throat and they were very rude and I went to the window and the vegan teacher popped out of no where and chocked me to death then forced me to listen to 3 peat and then the girl stabbed me with a knife I think her name was Shakira read more

Shout out to Michaela at the drive thru, long line and she handled it with efficiency and contagious friendliness. I requested a donut, they were out. Another one, out. Another one, out. We all were laughing, what else to do? For the love of everything sugar related we were not going to drop dead if a donut was out of stock. We appreciated her, made our night. read more

They never have apple fridders and when they do its hard and old they rarely have the donuts you want so you settle for whatever they have . limited donuts and that is not good for a place who specializes in donuts . BAKE more donuts please !!! Coffee is awesome though read more

The last two times I've been here my orders were wrong. I ordered a blueberry black tea and received a blueberry latte and then told her it was wrong and she gave me a blueberry black iced coffee. It honestly not that hard of an order. read more

Consistently get dark roast coffee - never hot. I've called twice. Today I had a half inch of coffee grounds in the bottom in addition to cold. Not a great morning cup of joe.....on the other hand my daughter LOVES her frozen hot chocolate. At least she's happy right? lol read more

I like going to Dunkin donuts because of Drew marshal he is very friendly and helpful and always has a smile. He helps with the menu when I'm not sure what I want and is always respectful. read more

Great donuts, and different ones for each season. Good slushies too. Great WIFI service as well. When I go there I'm always excited to see what new dounuts that they have. read more

Friendly staff, good donuts, I received excellent customer service while placing a carry out order.

I'll admit, I wasn't super excited when Ashland got a Dunkin, because I've always been a Starbucks girl. However, now that we have one, I haven't been to Starbucks in months! Their prices are so reasonable (especially being used to Starbucks lol) and their iced coffee is amazing! They have an awesome selection of seasonal flavors at this location and their sour cream doughnut is the best thing ever. Never a long wait in the drive thru! It's always clean, and quick access to 71. They even decorate the outside of the building for different seasons. It's adorable! read more

Good friendly environment. Donuts fresh and taste great..My one complaint is the cream filled donuts don't have enough cream in them.. ( cream shortage or something ) read more

I have had nothing but disappointment at this place. They don't even put enough cream cheese to cover the bagel. Always running out of inventory. read more

Service was slow and unorganized, lady in front of us was trying to use her points thing and couldn't. It was frustrating for everyone, and customer service could have been better read more

stopped at dunkin' donuts to get a frozen coffee. was told the machine is broken just like it was the last time i stopped there about 3 months ago. maybe it's time to fix it or buy a new one read more