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    Dunkin'

    1.8 (64 reviews)
    InexpensiveDonuts, Coffee & Tea

    Dunkin' Donuts Photos

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    The workers dealing with a very frustrating customer!

    This Dunkin is outstanding!!!! Not only the typical things like the food quality, the service time and quality, the cleanliness of the facility, and the kindness of the workers, but above all their willingness to put up with the worst types of people. I witnessed an incredibly racist and judgmental woman come in and yell at, berate, and racially profile the workers at the store. They dealt with her very kindly and professionally, while dealing with system and electronic errors. An outstanding staff all above!

    two snacking bacon pieces with a side of hair
    Mallorie Dennise M.

    I'm a really big fan of their iced blueberry Matcha latte, however it's a little out of my way to come and get it. I came today to grab it and a few other snacking items for breakfast and was disgusted to see that not one but two pieces of my bacon had a thick black here cooked into it with the glaze that makes the bacon sweet. Absolutely disgusting but no surprise considering all the girls that I could see through the window had their hair down. Beautiful dark thick black hair just hanging free to land on whatever food items you may have ordered

    Barely any glaze
    Joe K.

    I come here regularly to pick up doughnuts and coffee for work. I noticed that anytime after the morning, service is slow and the food and doughnut quality is not good. In the morning there are more customers so there are more workers and usually a manager on hand which increases quality and efficiency. In general, Doughnuts are stale and do not have much glaze or frosting. Lot of filled doughnuts like jelly or custard to not have much filling in them. Even in the morning, the doughnuts may be stale. Coffee is always decent. I won't hype it up, but I like it. In summary, go in the morning lol

    Jonathan C.

    It automatically gets 5 stars because it's a DD. If you've never tried their coffee, you're missing out. HOWEVER, this location generally has very slow service and the creme filled donuts do not have much filling. Also they tend to be out of most bagels and some donuts by mid-afternoon. P.S. - if you're still reading a review of a DD, you're probably crazy, but also be warned that this neighborhood is known for speed traps. Drive the speed limit! =)

    Burnt bagel with cream cheese

    1/5 stars This review isn't about the food or drink. The customer service is nonexistent. Rude at the drive thru speaker, rude at the window with snooty comments. Even though it's out of the way, I'll definitely be going to the Ellisville location because at least they know how to not be assholes. Also add, scratch that, bagel was burnt so 0.5/5, manager was nice and accommodating over the phone when I complained, that's the only reason why it gets a 0.5.

    This is the donut we received..

    Worst service ever. As we were ordering in the drive thru we were yelled at because the lady couldn't hear us and said "you know what just order when you're ready" (which is exactly what we were doing). The lady was very rude and said something as we drove away. When we got our food and drinks that just made it worse. Our donuts were just thrown in the bag and the iced coffee we got does not taste like an iced coffee at all. Very rude workers here. Horrible.

    This is my drink that was not filled all of the way.

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    5 years ago

    They shut the ovens down 30 min prior to closing so we weren't allowed to order hot food.

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    6 years ago

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    5 years ago

    Quick and friendly service! I'll say consider the source for some of these prior reviews.

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    6 years ago

    I love dunkin! Went to this location because it's close to my work. Unfortunately, this location is horrible. Not friendly and rude!

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    Page 2 of 2

    Ask the Community - Dunkin'

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    Capital One Café

    4.6(25 reviews)
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    Who knew Capital One had a café Located inside of West County Mall. I came across this gem one day…read moreand been hooked ever since. The staff here are always so nice and polite, and this is a great spot to get away from all the noise when you want to relax or get a little work done. I ordered a honey lavender iced latte. It was smooth, creamy, and not too sweet. He honey and lavender mesh so well and you can taste all of the flavor. They sell pastries as well. I ordered a ham and Swiss croissant. The croissant was fluffy and flakey, and the warm ham and cheese brought comfort to my belly. They were out of the marmalade that comes with it so i wasn't able to taste that. If you use your capital one card, you get 50% off your drink. You also get access to their meeting rooms and private bathrooms. There is plenty of seating inside.

    Did not realize there was a Capital One cafe inside West County Mall, granted this is not somewhere…read moreI frequent but it was good to know that it was here. Concept is interesting - part cafe, part bank, part workspace, part bank. The space is modern and clean, and set up perfectly if you want to sit and get work done. Lots of seating and outlets with free wifi. I didn't get to try the coffee and got the matcha instead which was pretty refreshing. The menu also included light food options like sandwiches and pastries which are convenient if you want something quick. Another big perk is you get 50% off drinks if you have a Capital One or Discover card which makes it a much better value and a reason to come back.

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    The Ground Coffee House & Plant Shop - Plant shop

    The Ground Coffee House & Plant Shop

    4.7(35 reviews)
    3.4 mi

    Just got our STL Coffee Pass and this was our first place to try. Super cute coffee and plant shop…read more A few places to sit on the shaded porch as well as main level and lower level shop. Not sure if there's an upstairs but definitely a fun place. Love when my mocha latte has a blended chocolate flavor and balanced with the coffee. They had a nice pastry assortment as well that we will have to try next time!

    The shop itself is a former home-turned café/shop. So, parking here is very limited and very tight…read more While I could have fitted my car in one of the spaces, the two cars on either side were too close to the parking lines for my comfort so I parked across the street at the bank and walked over. When you enter, it's very small but very well put together décor wise. Each area had signs that discouraged movement of their furniture and had its own kind of theme. I was meeting up with a friend and her daughter and unfortunately did not realize they had the typical café hours (closed at 2pm) so my visit was very quick (30 minutes) and I had to rush my conversation. I ordered an iced Monstera Mint latte and chocolate coffee cake slice. When the barista called up my order, I repeated my order asking if it's mine (they don't use a name system) and apparently *I* mispronounced MONSTERA because she turned her back and said within earshot to her coworker how I did not pronounce it correctly and why do people say it incorrectly. I am not a big plant person so excuse me for not knowing how every single plant name is pronounced. I know people vent at work, but it made me feel uncomfortable the rest of my visit, so I was glad it was almost time to leave before they closed. Vent after customers leave if you have to.... Anyways, my MONSTER-AH mint latte was good, but the chocolate coffee cake was a bit too dry for me. And service could have been a bit more professional in my opinion.

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    The Ground Coffee House & Plant Shop - Order station

    Order station

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    Plant cafe

    Coffee Culture - July 2024

    Coffee Culture

    4.6(73 reviews)
    8.4 mi

    First time coming in on a Sunday while my daughter was at the dance studio and had an hour to kill…read more When I first got there the big table was taken by a group of ladies and there was one other gentleman sitting at the bar on his laptop. Was happy to see that it wasn't crowded as I sometimes get anxious in a crowded place especially when the space is small. I was greeted once I went up to the counter. Not soon after I get up to the counter more people started to come in so I felt rushed and since it was my first time I wasn't expecting to be so many options that I panicked and just ordered the first thing I saw on the menu. Think it was a dolche latte maybe. Got it hot in a 12oz with almond milk and quickly checked out as others were behind me. I st down in one of the chairs by the door since I had an hour to kill and wanted to wait till I got the chance to go back and look at the rest of the menu. Little did I know that the place would just get busier and my time was up and had to leave. I did enjoyed my short time there while sipping on my late and watching my Kdrama and my late was really delicious. Now that I know about this place I will continue to visit while my daughter is at dance. I'll be back!!

    One last stop in the STL area before heading home -- coffee, of course! This place was the choice…read moredue to its proximity to a family member's house where we had breakfast together. I arrived early at around 8:15. This is a relatively small establishment with a small parking lot. It looks like they have a trailer available for mobile coffee service too. They were fairly busy and it seemed like only one person was working. This made the wait a bit longer than I expected, but the employee was working very hard and making good time considering she was alone. I enjoyed listening to the alternative music and hanging out in the store. It was clean and comfortable. I ordered one of their March specials, the Peanut Butter Guts, as I love coffee and peanut butter together. I also ordered a cookie from Cookie Hustle (which I think is like a sister business housed under the same roof) -- a pumpkin snickerdoodle. Sounded so good! I enjoyed my coffee drink. It definitely had a detectable and enjoyable peanut butter flavor, as well as the mocha. I think it was a tiny bit heavy on milk for my preference, but overall it was tasty. I ate the cookie later and it was absolutely delicious. Perfect chewy snickerdoodle texture and lots of yummy spices. I wish I'd gotten several different cookies to try more! When I showed up at breakfast with my coffee, my family remarked on how much they like this little shop and keep coffee from here at their house for special occasions. High praise! If you're in the area, give them some love! :)

    Photos
    Coffee Culture - This may be my favorite spot to sit and chill

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    Dunkin' - donuts - Updated May 2026

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