Services has been consistent at this location rather it be during rush hour or during an off peak time.

The shake was delicious, it took a while yo decide but it was worth it. The sundae was also good, a lot of whip cream, delicious read more

Dunkin' - Resse peanut butter shake - Coffee & Tea Near Me - Chicago, Illinois

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Excellent coffee and donuts, I come to this location very frequently. Great service, clean washrooms , great staff , have never had any problems the staff is always so courteous and polite read more

Chicago in September 2019 During my morning walk I ventured over to the neighborhood Dunkin. My first time in this place ... I know , who would believe me when I have a life long membership in the donut club. The place was empty as I arrived after the morning rush and before the noon time lunch crowd. The 2for5 special caught my eye. Two bacon & egg croissants for $5.00. Ya can't beat that. And ... it was really fast food friendly. I was in and out in just a couple of minutes. The place is small but clean and walking distance to mi casa. After finishing my walk I ate one of the sandwiches and it was very good. Due to price , promptness of service , and proximity I give this place 5 stars. Some places I've travelled to refer to this rating as the 3 B's. Bueno , Bonito , y Barato. ( Good , Pretty , & Cheap ) Also, there is a small lot for free parking if needed. read more

Dunkin' - Menu prices ... - Coffee & Tea Near Me - Chicago, Illinois

The place is convenient located on the corner of Harlem and Devon. Their parking is located on the side of the building. It was on a Monday morning after New Year's day when I came to this location and ordered a dozen doughnuts. The lady behind the counter was very kind enough to give the doughnuts that wasn't included on the selection ( a dozen ). I apologized for my mistake when I selected the wrong doughnut. But she she said "it's ok. It's New Year's Day"! Fast service. Nice location. And plenty of (safe) parking. Thank you!! read more

The service here is so great! You can order anything and get it in a few minutes, they will serve you so fast and quick. Their location is so easy to find, they also have a large parking lot. Their place is so clean and nicely decorated, and they have so friendly employees. They will greet you with a big smile, such a friendly service. Their donuts are so delicious and also their coffee is always awesome, all of their products are guaranteed always fresh. I always go here to get a coffee, I really love their Espresso, and I can say that they have the best coffee in the City. Also love their donuts, so fresh, tender, and delicious. This is the best place for everyone looking for a good place to get some awesome donuts and coffee. This Dunkin' is highly recommend because their products was so good. Thank you for such a wonderful service, and for the great experience! read more

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So many Dunkin in the nearby areas have poor customer service, beverage quality and inconsistency with drink making. This location is fantastic. The employees take pride in their jobs and offer great service every time. No need to say more. read more

Friendly staff, one of our to go places in the area. My kiddo & I come here almost every other day, everything is cool here.

Ehhhh this location is going downhill. No one seems happy to be working and all of the good people left, so nothing is really consistent. I still stop by here if I have a taste for Dunkin because it's the most convenient location, but the customer service runs my experience. They always give customers dirty looks and most workers here aren't personable at all. I got a caramel coffee from here the other day, and it had SO much cream in it, that it wasn't even edible. Tasted like I drank right from a coffee mate creamer bottle. read more

DUNKIN' has been my favorite doughnut store since I was a kid. I really love the taste of their doughnuts that comes from different sizes, flavors and designs. However, this particular branch of DUNKIN' has a very small parking lot and I had a hard time parking my car, afraid that I my damaged the ones beside me. I want some coffee and doughnut that is why I am came here. I was just lucky because the staff today are very nice and friendly because some of my friends that the staffs in here are a bit rude. I ordered a coffee and a good pieces of doughnuts and I wanted it take out. My order was ready after about a minute which was really fast. Again, I hard a hard time in the parking while leaving. Then I eat the doughnuts when I got home and it was so delicious and I am happy with it. The coffee is also good that matches it. I enjoyed every bite of it. A pretty good experience in DUNKIN'. read more

Dunkin' - Coffee & Tea Near Me - Chicago, Illinois

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Ooooh a new DD with nice and new decor and furnitures. But where the heck is the drive thru??? I love DD coffee but I usually don't get donuts from here because I love local donut shops vs this chain. Plus every donut lover knows DD donuts are overpriced and are made the night before and are delivered to stores in the morning. They're not fresh and super horrible quality making this donut poor tasting and stale by 10am. Anywho, I tried the new donut Reese's peanut butter square. I wish I didn't waste my $1.49 for this dumb donut. It's awful dough is stale already. So I just ate the PB filling. Service is ok, located right off the highway and other shops and gas stations nearby. Most likely won't be back a this location since I came here today only because I was passing by and feigning for iced coffee. read more

Dunkin' - Reese's donut and iced coffee. - Coffee & Tea Near Me - Chicago, Illinois

This Dunkin' is highly recommend store for those person looking for a great and amazing service. It's always clean and nicely decorated place, they're also 24 hours open, it's great for those who are looking for somewhere to hang-out. When it comes to their location, they're location is so good, they have parking lot in front of the store, so that customers can easily park&go. I can also say that they're very nice people, their staff, cashiers, and even managers. That's what we called a very friendly service. Also their transaction and service is very fast. They also have a good coffee that can be a reason for you to comeback again, also of course they have a fresh donuts, delicious ice cream, and even refresher drinks. This location is cozy, comfortable to visit in, and also worth buying at them again and again. I will definitely recommend this place to all of my friends and family. So that they can also get a great experience from Dunkin. read more

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I always enjoy Friday after noon small coffee. This location is my favorite and I work close by. This please have friendly and professional workers. The parking space is little bit small and they don't have drive thru. When you have suv or pickup track it will be hard to maneuver around multiple cars. Over all I enjoy each time when I come by to pick some coffee up. read more

Dunkin' - Coffee - Coffee & Tea Near Me - Chicago, Illinois

All I can say this Dunkin' has a great location and very nice employees. So friendly service and you can get in and out quickly. Their staff serve the customers so fast, their donuts and coffee are always fresh and delicious, even their espresso is so lovely. This is absolutely my favorite store for coffee and donuts as well. Their employees are very helpful, they even suggest and show to you the different sizes and costs of the cups and their different kinds of donuts. I ordered coffee and two pieces of donuts, sat for only 5 minutes and then got my order. 5-star for this Dunkin' because of their very friendly and helpful staff, efficient service, coffee and donuts here are freshly made as always, and also they made the great cup of coffee in the City. Worth visiting again and again! read more

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This location was really gross, they had food on the tables that haven't been wiped, wrappers of stuff on top o a couple tables, the floor was super disgusting, trash everywhere, it looks like it hasn't been mopped in weeks, the counter where the napkins are is really gross and the workers are on their phones or sitting down, the cashier got upset that I even came to place my order. He was very rude to the other costumer that came in after me too! If I could give this placee zero stars I sure would! read more

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I really love eating donuts and also drinking coffee, and this Dunkin' gave me such a wonderful and great experience that I've ever been. I am so amazed with their donuts, it is so tender and delicious. Also their coffee, it is the best all over the City. Their store always serve all of their customer so fast and quick, you can visit and buy there and checkout right away. Their staff are so friendly and nice, they will greet you with a big smile once you entered their store, also they will accommodate you while you are getting your order. They also selling cookies, it is always fresh and new. I also love their Espresso, many people also love it. 5-star for this Dunkin' because of their fast and excellent service, fresh and delicious donuts, coffee, and even cookies. Plus, because their store is 24 hours open, so that more people can go and visit there anytime they're craving for some Dunkin' foods. read more

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Stop at 5:22 AM to place in order gave a generous tip only to arrive at work and have the wrong coffee and wrong breakfast sandwich.

The staff at this Dunkin Donuts is not friendly at all. Almost rude actually. They never greet you or say thank you. They look like they are pissed off all the time. The place itself is nice and clean and has a nice seating area with TV's but the employees ruin it. read more

Ordered donuts and iced coffee with almond milk and they give me regular milk making me sick now due to lactose intolerance.

Did not get what I requested and paid for. Ordered a well toasted plain bagel with butter only. Received a barely toated bagel and butter packets but no knife or napkin. Do better Dunkin Donuts. read more

Why can't the staff be happy you're even in the store to get a order of a half a dozen doughnuts (hey it's in their name) and they want to know why only a half a dozen???? Then why don't you want coffee???? Guess what everyone doesn't drink coffee!!!! Then they have the nerve to have a tip jar. For what being rude. Hey Dunkin get real you raise the price and shrink the doughnuts what you didn't think the customers would notice??? Hey we did!! read more

Absolutely disgusting!! Went in to get a coffee and a bagel this morning. The woman making my food didn't have on a face mask or gloves! She touched my food without gloves on! Completely unacceptable and unsanitary, will NEVER be coming back here and make sure everyone I know does NOT come to this location. read more

All the workers in here are wonderful I come here everyday and always receive excellent service don't remember names but mother to be (congrats) should be employee of the year. read more

Has its days, some are bad some are good. Today is the awful day. I ordered a Carmel macchiato and it's almost undrinkable. It is way too concentrated in the strong taste and I usually love my macchiatos. Please teach your employees properly on how to make the coffee. Not a hit or miss each time. Update: still making my coffee wrong. How hard is your job at Dunkin donuts people. Pathetic easy lives. read more

The presentation was beautiful and the ice cream was delightful. Guy with the green hair needs a promotion. 10/10 reccomend. This guy made and extra layer in my friends sundae and it was delicious. I love this place. read more

Horrible rude customer service. The workers there make u feel like you are at a soup kitchen begging for food. I know that Dunkin' Donuts is a garbage place to get coffee and donuts but this place is disgusting. There are many reasons why this place is filthy. First of all, the older lady that works there (maybe the owner) is the biggest scammer, she won't give you the Dunkin' Donuts deal unless you ask for your receipt and tell her about it. She will act like she doesn't know. I walked in there one time, my order turned out to be $4.36 and she said that I owe her exactly $5.00 so I gave her it but then asked for the receipt. Then I told her the total was 4.36 and she made up an excuse and gave me 20 cents back. Then I returned my whole order because I don't like spending my hard earned money on a scammer business. ALWAYS ASK FOR A RECEIPT, THEY WILL OVER CHARGE YOU AND HOPE THAT YOU DONT NOTICE. Another reason is that one time I was sitting there and I saw a MOUSE with my own eyes running around the place. I walked right out because I felt like throwing up after eating there. read more

Bad coffee. They never put sugar to vanilla latte. It happened to me 2 times already. New person made my latte today and manager didn't even control her. Should I give my coffee back next time? You should try it. When you will be disgusted by it, maybe you will learn how to make it. Service not good. People are rude. NOT Going There No More!!!! Neither my friends read more

This location has very bad customer service. The workers always give attitude like you're asking them to do something absurd. Would really appreciate people who work in CUSTOMER SERVICE to be polite to their customers!!!! read more

This Dunkin-Donuts location is absolutely outstanding. I'm a daily customer, and the current employees are diligently excellent. Everything I've ordered is always exactly as I've asked for, with a special touch. The current employees, especially Christine, Farida, Geet, Imane, and Yug are uniquely amazing individuals, both collectively and individually. In my own humble opinion, this location is top-notch. read more

The workers are great. The location is clean and well managed for its small size. The parking lot is very tiny but it is linked to the auto stores lot so if needed there is always parking for everyone. Yes a couple of times the coffee has been U drinkable but the workers fix it without complaint if you just ask. The wait time also depends on time of day. I go there daily and the longest I've ever waited in the past two years is 15 minutes. Even though this place has its flaws, it's still my favorite dunkin. read more