Quick awesome service. The nice lady with the rose tattoos amazing sorry I didn't remove her name she so quick and efficient. Best Dunkin's I have been to in long time read more

Used to be good, but now it's just awful since the old owner sold it. Horrible service, trashy inside (when it's open)... food sucks now too. Go to the gas station across the street and get their rancid coffee- even that is better than this place. read more

I placed an order on their mobile app for a large iced espresso drink. When I got to the window, they told me they were out of large cups, and I was given the option to have two medium cups, which I said was ok. Then the kid came back to the window and told me they were out of espresso. I was given no option to cancel, other than dealing with some chat bot on the website, and instead of a refund, I was offered 250 points. Totally inaxceptable. I get that things run out, or stores run into problems, but instead of sending the little 15 year old broccoli head to the window to make excuses, maybe try fixing things? read more

Staying one block away, so I thought I'd walk down and have breakfast. There is no inside seating because they don't have enough people to allow you in the door. It's three people on, but none of them want to clean anything so you can only go through the drive-through total piece of junk. read more

Stopped here on the way from Phoenixville to Lancaster. Just stopped in for coffee. Best coffee as always. No complaints. Quick in and out. Large establishment. ATM inside if you need cash for?!!Donuts? Coffee? Whatever, there is an ATM. Ps- ice cream inside probably Baskin Robbins but I didn't notice. read more

Dunkin' - a box of assorted donuts - Donuts Near Me - Denver, Pennsylvania

Have been sitting in line for over 20 minutes, can't exit. Customer service once you finally get to order is garbage. No "thanks for your patience" or "sorry for the wait". The guy taking orders was actually pretty abrasive and rude. Do not recommend. read more

I've been going here since I was a teenager and the service has just become so terrible. I just got yelled at because I mobile ordered and the location was shut down, but I was charged. My understanding is that there was a medical emergency, which is totally understandable, but screaming at customers who were charged for items they didn't get is not the way . This location has increasingly got more rude and nasty, despite me always being patient and understanding of their lack of staff, (I order at minimum 30 minutes ahead because I'm aware that they always are behind.) Total bummer. read more

Awful wait times if you try to do pickup. Ordered ahead for no reason. Well over 15 minute wait even with ordered ahead and plenty of lead time before we went to get it. Ive tried twice now with order ahead and poor experience both times. Also, yelling match between employees while waiting didn't help. . read more

One star is generous. Seriously?? No drive thru on a Weds night? People waiting while the teenage staff gossip about boyfriends and "stuff". This used to be a store I could count on for a good cup of coffee before work... no, not anymore. I'll take my business across the street to the turkey hill. read more

Not sure what's happened at this location, but the service is TERRIBLE! If you stop at the drive thru make sure yiu have at least 10 mins or more to waste waiting on your turn to order. read more

I'd give 5 stars but the staff is hit or miss. Especially the Indian guy who usually works the early morning shift. The donuts however are actually some of the best I've ever had. read more

For the past several days, the Denver PA location has had the drive-thru closed. No one has any idea until they are in the parking lot and have to struggle to turn around. There are NO SIGNS near the road warning customers about this. Same thing happens when the dining room is closed. This is unfair to customers and it wastes people's time. What good is their good food if you get turned away with no warning? read more

The manager Rachel was training a bunch of new staff but was extremely friendly and welcoming. I heard her helping everyone out and just making everyone's morning a lot easier with her pleasant attitude and willingness to help. read more

says open 24/7 and is never open when i try to go and when i do go they always mess up my order the service is not good they do not toast the avocado toast when is supposed to be i do not recommend. I ordered my drink with coconut milk and they gave me green tea do not recommend read more

Sloooooowest drive through imaginable. Coffee was disgusting. One employee standing around doing nothing while there are about 8 cars waiting. It looks like only teenagers work here. Avoid if possible. read more

This is one of the very few Dunkin Donuts in the area with competent service. Not the friendliest, but certainly competent. The drive-thru is a bit slow. read more

Went to grab coffee, doors were locked so only drive thru is open. Line was very long. Not one notice anywhere stating inside was closed!

This Dunkin' should be the training center for all Dunkins. I'm so confused by the poor reviews. I go every single morning around 630am. Ive never been in a drive thru (or any chain!) let alone Dunkin' that moves this quickly. They have never messed up my order. They make my drink correctly, again cannot say the same about other dunkins. Everyone in the drive thru window and the individuals taking my order at the speaker are friendly. Honestly it's the speed of the drive thru that really sold me. 10/10!! read more

Very slow, messed up our order, and then were rude and wouldn't fix their mistake. Super disappointed.

This location never has the correct hours posted, its supposed to be open 24 hours and it never is. The dunkin starts cleaning before they turn their open sign off. We pulled up to order our coffee, and the lady said their closed with the open sign still on. With that being said, proper customer service would have taken my order but they couldn't because they were "cleaning the equipment". read more

This is a classic tragedy. This WAS the best Dunkin' I'd ever been to. I have 2 that are closer, but for 3 years I'd drive to this one because everything WAS perfect. Freshest donuts, best selection, best coffee, best service, best sandwiches, best snacks. BUT THIS IS ALL GONE NOW. I truly think somebody must have died, or the owner got hooked on drugs and stopped paying the employees. Now, the service is slow and bad. The Sandwiches are dry and slapped together. The coffee isn't as good and never has enough cream. The snackin bacon has become the worst I've ever had. They don't put any pepper, or any of the sweet brown sugar on them at all. It's just a pile of burned, old tasting bacon in a bag. This list goes on. I've have never seen a retail food business crash as bad as this one has. It's owner should be ashamed. I will now go to the closer 2 locations, and never step foot here again read more

Sadly this place just keeps going downhill! Drive thru and mobile order were closed. Went inside to one woman working. There were 3 other women there but none of them spoke any English so they could not take orders or help! The line was long and this poor girl was hustling, I honestly wouldn't blame her if she walked out. We live close and have frequented this place for years, but we won't be back. read more

I was very disappointed in my visit today. The Indian guy taking my order has a very strong accent that was hard to understand. I ordered 3 drinks and proceeded to checkout. Upon arrival, he hands me two drinks, the one that did not have the flavor shot I asked for! I asked where the 3rd one is and he responded in a very demeaning tone of voice, saying " you did not order that drink, I took order, I know." And said if I wanted it I had to go sit in the long drive thru line again! A very unsatisfying experience. Dunkin, do better in hiring people that speak English well and have good customer service! read more

The only thing keeping that place alive is zero competition and the unsuspecting victims, I mean travelers, exiting the turnpike and 222.

I needed to use the restroom very badly, and was also hungry. We pulled off the highway at this dunkin. I was planning to use the restroom then purchase a sandwich and coffee. I then found out that they keep the restroom locked and they refused to give me the key until I made a purchase. Also one of the restrooms was labeled "employees only" , which I found ironic since no one was wearing face masks and it clearly has nothing to do with Covid. I then ordered my food and got the key to a dirty restroom that had no toilet paper. And ate a less-than-great breakfast sandwich and some soggy hashbrowns. Don't stop here unless you're truly desperate. And even then, maybe go to the Turkey Hill across the way. read more

Terrible service! Put an order in using drive thru and came up to window and asked if they can add one more thing. They said no it's an extra step. They said i had to pay for the order and go back into the drive thru line. There was no one else in line for the drive they. So I go back and try to put the extra order in and thru. The young guy starts waving his hands and yelling to come to the window. I didn't even get a chance to put the extra order in so I pull up and he was like first pay for this and then go around again. Can you believe this!? At this point my child is screaming his head off and I pay for the order and get the hell out of there. To make matters worse, they didn't even get my order right! I ordered all regular glazed and they gave a mix with chocolate!!!! I wish I can give them zero stars. read more

i sat here for 45 minutes for a mobile order since their inside is closed and you aren't able to cancel mobile orders. this place is going very down hill and obviously need more staff. also has a sign that says their system is down on the ordering sign so you have to wait in line to know the reason you've been waiting here for 45 minutes. read more

I've been here multiple times before. i typically only go inside the store but today i used the drive-thru. won't be doing that again. the lady was rude. my napkins were crumbled up and shoved into my bag. also when i asked for a frozen coffee, she didn't ask what flavor and didn't ask if i wanted my bagel toasted. not a big fan. read more

We stopped in here at 0830 on a Sunday morning and the place was filthy. Looked like the floors hadn't been swept in days. The tables were dirty and the windows had fingerprints all over them. The girl at the register was rude and had an attitude. When we went to put our 1 year old in the high chair, it was broken. We told them it was broken and said we were concerned it would fall apart and a little one would get hurt. They said they only had one and kept the broken one out on the floor. Very disappointing. read more

This place is absolutely garbage. Never make my drink right or add the right ingredients. Drinks are always watered down.

When I lived close-by and stopped in once and awhile, their coffee always tasted burnt to me and their toasted croissants for breakfast sandwiches were over-toasted (to the point of having many black, burned spots on them). This didn't make the sandwiches taste very good. Of course the donuts were always fine and the wait was never too long as they got people through the drive-thru quickly. read more

We hit up DD pretty regularly. The guy behind the counter was nice, the coffee came out quick and was as ordered. It was early, well early for us. 7a.m. The store seemed clean. We stayed at the hotel behind this location. Close to the antique and flea markets. read more

Does not serve hot coffee all the time and when they do its not mixed properly dont sell bread twists go figure waist of time but only 1 in the area. Needs better training read more

I stopped today and purchased two coffee cake muffins. They were hard as a rock. Very disappointed.

We love dunkin donuts but this one is terrible!!!!! The owner has a nasty attitude and has NO customer service manners or skill's!!! He treats his staff like do-do and talks to them short and nasty. They are in such a hurry that the order is NEVER right. I pay for a large which cost more than a regular coffee and either I get a half cup, no Carmel to just tasting like it's burnt!!! Asked for a toasted bagel. Ok does everyone I ow what a TOASTED BAGEL would look like. Well he told me ask for double toasted to have it brown. Well don't count on it...it's burnt!! Happened three times and three times in the trash. I went into the store to complain and he argued his point! DONE!!! I drive from Reinholds to sinking springs to the other DD who seems to get it right without hassle, burnt bagel or attitude. I WILL NEVER GIVE THEM MY MONEY AGAIN.!!! Idiots!!# read more

Been waiting to get to a Dunkin Donuts only to be dissapointed. Coffee wasn't fresh and it seemed like I had to wait forever to get my order taken and processed. This could have been due to a lack of support behind the counter. read more

id put 0 if i could. disgusting establishment, flies everywhere & on top of it the staff was rude and unaccommodating

My wife had been craving Dunkin Donuts for the last few weeks.I stopped today 12/3 and picked up a dozen,wow,8..99 and not a single one was close to being a fresh donut. NEVER AGAIN !!!! They are to cheap to dump the older donuts and put out fresh ones.I Guess I'll have to go to Reading to get a good one!! Lee read more

Always really fast and makes a heck of a "medium caramel iced coffee [with cream and sugar]" I recommend it