This is the worst dunkin. No matter what special drinks they have on their menu or what you order they make whatever they want and give it to you. They never put the toppings on their holiday drinks, you have to ask them and tbh it's like they know their messing it up because as soon as you ask for the topping they immediately go put it on. So it's more of like they skipped that step purposely rather than they forgot. No consistency at all. There's only one employee that is amazing at his job but he's usually there nights. The morning crew is terrible. First world issues I know but when you're paying $6+ for a coffee it would be nice to get what you ordered. read more

Zero stars if I could. Doughnuts were pitiful and embarrassing. I bought a box of jelly mixed with Boston cream and they had no jelly or Boston cream in them whatsoever and they were quite stale. They had no taste to them at all. I wish I could have a refund because this was a waste. Dunkin is just not the same anymore. Especially this one!!! read more

Dunkin' - Coffee & Tea Near Me - Far Rockaway, New York

Saifur is freaking amazing and makes coffee spectacular. I am such a picky person and he helped complete my needs. Thanks Dunkin' team!

This one of the worst DD franchises open. The customer service is sooooo bad, it's ridiculous. We went to this DD for the last time September 29,2022. DD was having a special where you "Get a Free medium "We're hot or iced coffee with any purchase".........this offer is only good for 9/29/22. So my daughter and I went into the DD to place our order. We opened the DD app in each of our phones and the app kept crashing. We showed the incredibly inept ignorant cashier/employee what was happening but she kept saying " you have buy the DD card on your phone" and it will work. BUT that's not what the terms & conditions state you must do nor is that what the app says to do. My daughter did this several times (as per the cashier) and only received several charges on her credit card that she had to dispute with her bank. Finally the transaction went through on the DD app her phone giving her the "coupon code" that cashier insisted she needed to see However, every time I tried to start the order......a sign would pop up saying " We're sorry ordering is unavailable at this time. You can still scan and pay & pay with your app to get points and offers"................ That did NOT happen because the girl pictured below did not know how to work the register nor did the other girl working the drive-thru window. I requested to speak to the manager several times but she kept saying the manager couldn't speak with me. I gave up because she either couldn't or didn't understand what was written on the pop up sign on my phone read more

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It's a normal Dunkin' Donuts except the staff is atrocious. Charged me twice for coffee and even after I showed them this, these gems didn't care. Brutal experience. Go to the one on 129th street. So much nicer and pleasant. read more

One of the women who works in the drive thru who I believe is the manager, is so rude. She gives the wrong order all the time and doesn't even apologize. She acts annoyed with you. read more

I've been to many different Dunkin Donuts in my life, and they all taste pretty much exactly the same (I mean that in a good way). But this particular branch just offers the nicest view I've ever had while sitting / eating at any Dunkin Donuts. You can see Jamaica Bay (and feel the breeze of it if you choose to sit outdoors on a hot day), and in the far distance you can even see the Manhattan skyline. read more

This use to be my favorite location because it has a drive thru, the old crew before the pandemic had that line moving so fast, now the new crew who are very nice I have to say have you waiting 10-15 inline at the drive thru for a coffee. The other day I was on the line which was not moving, decided to leave to go to another location on Beach 129 st, only to pass by this store to notice the same cars still waiting. I'm done with this location. read more

Took forever and messed up my order. Gave me the wrong bagel and forgot my hash browns. Wasn't even busy when I went

I can only say that everyone should ask for a, receipt and make sure your charges are right.

I have never felt the need to give a bad review. Yet when the DD ion go to often continuously shows bad customer service I felt I had no choice. First some of the workers are rude. They stare at you when you walk in and the barely acknowledge your order. Whether you walk in with no line or drive through it takes forever to get just a simple cup of coffee. Today I waited for my coffee and when I opened the lid there were tons of coffee grinds in it. Also not once have I ordered ahead and my coffee was ready when I got there. I live 10 minutes away. Shouldn't take that long to pour a cup of coffee. The manager needs to get their staff up to par! read more

Wow, Dunkin' was simply exceptional. It's a fun atmosphere to be in, and the menu and service is pretty great. Every single thing tasted fresh and was amazing! Bonus that their service is so fantastic, they are so swift and helpful. It was great. read more

I gave Dunkin Donuts on 113th three stars because their customer service needs improvement. One day I decided to go drive thru. I placed my order which was snakin bacon, breakfast sandwich and a few donuts. I asked the cashier for the total, she told me she will tell me when I pull up to the window. I don't like that because, what if I didn't have enough money for the food and wanted to void an item to have enough? That would been food wasted. I had the money, it is just a point of reason to why cashiers must tell customer the amount before reaching the last window. Also, I like to have my card or money ready before reaching the window. By the time I got to the window, she had told me my total, gave her the money. I checked my food and called the cashier back. She gave me hash browns, instead of snakin bacon. I brought it to her attention and got the nerve to tell me that I am wrong , that the snakin bacon is in the bag. I proved her wrong when I pulled the haa brown out the bag and gave it to her. Let's keep in mind, I'm being real humble about the situation, the cashier was the one who had an attitude from the time I placed my order. Gave me the bacon, but not once she apologized. I will fall back from this Dunkin Donuts until they get their act together. read more

It took 45 minutes for me to get my coffee this morning and the drive through line was not long at all. The girl through the speaker just said "hi" when she was ready to take our order, like maybe say "hi how can i help you" or "welcome to Dunkin' what can i get started for you" so i know i can place my order it's a little confusing like hi what? I understand maybe there was a lot of people in the building but 40 minutes really. This Dunkin' used to be so good but lately it's been horrible. I ordered a charli cold foam with oat milk. Simple the drink is supposed to be made the same everytime. They always forget either the Carmel or use whole milk instead, i pay extra for oat milk and never get it. I try to give this place a chance over and over but it's not worth it anymore I'd rather find parking and go to 129th. The only reason why this place is still in business is because it's the only dunkin around here with a drive through. read more