Carvel in Floral Park 164 st Hillside Ave Belrose NY has many selections of Ice Cream's Shakes, Cakes. My favorite Carvel's is in Metropolitan Avenue right off Forest Ave 56-12 Metropolitan Ave. Ridgewood, NY 11385. Love the Ice Cream Cakes, Shakes Chocolate, Vanilla, Strawberry Shakes are so smooth and thick. Ice cream saucers are so good. Cakes have many to choose from. Good Service Ambiance lighting is good. Variety of Selections to choose. read more

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I was so excited to try this Carvel location with my child and our friends. My kid wanted the Crazy Cotten Candy ice cream, which was pre-served in their freezer. It was frozen solid and completely inedible, so we asked if there was anything they could do, and they refused to make it right, since we had opened it already. It's over 80 degrees today, and they really disappointed my child. The positive was the smell of Cinnabon in the space and the air conditioning. Customer service needs some work. read more

Carvel - An inedible, frozen solid ice cream. :( - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New York

They are so so nice! The ladies were amazing and patient with my order. I was a little upset that they didn't have an album with photos, I was hesitant to place the order. Was even planning to go to a different location, just for the album. But they assured me everything will look great. I took a chance, the ladies helped me choose pictures for the cake and helped with design. Turned out perfect! My children and guests were very excited about how great the cake looked! Can't thank them enough, wish I got their names read more

Carvel - Superman/ Belle cake - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New York

This is only the 2nd time I've been to a Carvel store, and I'm really shocked that is the case. The ice cream quality is superb compared to many other chains. The employees were nice and ready to serve customers with masks and active social distancing. The protected counter area was appreciated. Being lactose intolerant holds me back from enjoying dairy treats most times, but there are exceptions im willing to suffer for. This scoop of Vanilla bourbon toffee was definitely on the list. It was so good, I wished I had purchased a pint to take home. read more

Carvel - Vanilla bourbon toffee - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New York

I love Carvel and I go to a few in the Queens area. I ordered a shake at this Carvel. They don't make it thick. They put more milk than ice cream in my vanilla shake. From a shake standpoint, this one did not live up to my Carvel expectations. read more

The Ice cream is good, but the service is terrible. It looks like they are doing you a favor to serve you ice cream. They assume you already know how it works; they don't tell you how many scoops different cups take. They are mastering the art of filling the interaction with awkward silence. But again, the ice cream is good read more

I've been to this Carvel over a dozen times and I'm so glad to have it in our neighborhood. Like other reviewers have noticed, there aren't many ice cream parlors in the neighborhood, so I'll take what I can get and this Carvel delivers. My go-to here is the soft serve with rainbow sprinkles. It's a simple, tasty treat. You can't go wrong with soft serve. But you should also know that on Wednesdays, you can get 2-for-1 sundaes! I also recently tried the Oreo and Cold Brew shake. This thing was so good. It's cold brew flavored ice cream with crushed up Oreos, chocolate syrup, and whipped cream. This thing was so good that I ate the whole thing. It was worth the bellyache that came a few hours later. read more

Carvel - This Oreo + Cold Brew thing is so good! - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New York

Staff had very nasty attitude, they wouldn't make me a mild shake with regular ice cream she said I can only have soft serve mild shake

I was walking on Myrtle when I saw the KitKat twist poster on the store window so I decided to drop by. Pretty clean and chill place for a weekend afternoon ice cream break. The store attendants were fairly friendly and didn't talk over the ice cream buckets like other stores which I appreciated a lot. Overall a good experience, drop by if you live close :) read more

Carvel - Kitkat Soft Ice Cream - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New York

I understand the hype....to an extent. However, there are popup joints that could seriously out do this service. The staff was impatient and quite rude. read more

Horrible customer service, rude and impatient staff. Will go to the fro -yo place across the street. Much friendlier!

Honestly, I must agree with all the other negative reviews about this place. This is the only real ice cream shop in Ridgewood/Glendale, and although the ice cream is great (reason behind the 2-star rating), the service is absolutely horrendous. First of, each and every time I come in, they have a whole different team. I have not once seen the same face here yet. The staff that is present does not care about you or their job. They are here to give you some ice cream and get you out of their faces as soon as possible. No hello, no thank you, nothing. read more

A misogynistic first impression but a first impression nonetheless.....what is it about ice cream parlors that employ nothing but teenage girls and have them wear the tightest white t-shirts to work? Are they trying to drive the whole "cream" thing home? Just wondering. But I digress. This is a nice little ice cream parlor serving all the staples I remember from a happy childhood--super-creamy soft-serve ice cream, trademark ice cream sandwiches, the coolest imaginable ice cream cakes. The focus is on CARVEL, dammit. No espresso bar. No gelato. No donuts. Just sweet Carvel ice cream, that goes down smooth then expands inside to leave you feeling content, like a 9-year-old after a long hard day of Wiffle Ball at Forest Park. The place is nice and bright, cheerily painted, and kept meticulously clean. I'd throw in the 5th star if it were an older location with original 60s-esque fixtures on the building (love those giant cones on some of the other Carvels), but you can't fault them for that. Bottom line....skip Dunkin Donuts, skip the fake Mister Softee truck on the Avenue. Just stop here for the genuine (non-gourmet) ice cream experience you remember from when you were a kid. And try not to stare at the girls in the tight t-shirts, it makes you look like a perv. read more

A shout out to this carvel and the lovely young lady that helped me get my Fudgy the whale cake for my son's BDay. I didn't get her name but she had on a Fudgy cap on. Thank you for your help. read more

Going for ice cream is treating yourself. This experience should include a smile from the server, courteous service, and appreciation for your business. The owner seems to be somewhat decent. But unfortunately she lacks the ability to train her staff in customer service skills. They are not doing us a favor by serving us ice cream for $10 per cup. We are doing them a favor by coming in and spending our money on a non-essential item. You do not need ice cream. You need eggs and milk from the grocery. But you do not need ice cream. It's a luxury. And that's why people who are serving ice cream in Carvel need to be friendly and hospitable. This particular location has shady pricing and very Unpredictable customer service. I will likely not go back. read more

So when I least expected it, another froyo craving blindsided me and I couldn't say no to temptation. 16 Handles which has treated me well in the past was not gonna happen, but my bf said he would drive a few streets from our apt. in search of the elusive froyo shop. When he stopped at Carvel I was definitely disappointed, but I just went with it. But, I've just never been to one of these before and I flash-judged it.. this place was not bad! They had reg. ice cream and chocolate/vanilla froyo. My bf and I both bought Girl Scout Cookie flavored blizzard things, and they ended up being buy 1 get 1 for $3.99 on Mondays. Woohoo! We both had mediums, and I loooved my Thin Mint one. Both were so big, they took 2 sittings to finish. Yumm. I'll be back! read more

Service can be better. Seems like every time I come here there's a new girl. But then again I'm here every few months. I usually come to get co-workers ice scream cake, but when I come for something else no one knows how to make it or what goes in it. Prime example today I got the Nutella Shaker, obviously Nutella goes in it. The girl that was taking care me looked at me as if I had 3 heads and then started asking the other employees how to make it, thought I said that I wanted the Oreo Shaker and then in the end another girl charged me. I always tip but today I decided to keep the tip for something else. read more

Very very generous people. Great soft serve, very friendly service. They even let us film a short film a couple days on the inside. Very generous staff. read more

My poor 75 yr old grandma went in there today 5/2/17 and needed assistance from Jennifer and was treated horribly. Jennifer just pointed at cakes and when asked if there is any other with better price was then ignored. The cake was heavy to pick up from the freezer and she did not assist an old lady with the cakes, there are very rude workers there and I would advise any one and friends and family not to ever shop there they have no respect for the elderly! read more

Flavor of the ice cream was on point, they need to make their freezers a little cooler though. Ice cream was half melted as soon as it was scooped. read more

Horrible experience!!! Went in for free icecream cone day with my son. He asked if he could please have it in a cup because he has a gluten/wheat allergy. They said no. I asked why not? He can't eat the cone he has a food allergy. So at first the guy said because thats the way it is and shrugged his shoulders but then the guy offered to put it in a tiny cup. The girl next to him then stepped in and asked what he was doing and he explained that my son had an allergy. She said so! It says free cone day not free cup day very rudely. My son was embarrassed. So the guy said its ok I'll pay for it. I said no its ok I will pay for the cup. He said no its ok its only 20 cents. She rolled her eyes and took a deep breath. REALLY FOR 20 CENTS??? MY SON WAS ASKING FOR ICECREAM NOT A BANANA BOAT!!!! Why did he have to feel humiliated because he has an allergy that he can not control? So disgusted will not return. SHAME ON YOU CARVEL FOR HAVING NO CONSIDERATION FOR PEOPLE WITH FOOD ALLERGIES! You have lost our business and many more as I have shared my experience all over social media! read more