Very friendly barista. Good iced mocha and breakfast sandwich. Quick service and decent amount of…read moreseating.

Generally speaking, I enjoy the vibes in this cute little coffee shop. Maybe it's my appreciation…read morefor the plants placed all around, maybe it's the fun of having a piano near the window... I don't know. I appreciate that it feels relaxed though. My friend and I each ordered honey lavender lattes (which aren't large at all), while my friend ordered a berry muffin and I got a bacon, egg, and cheese breakfast sandwich. Those four items together + tip (20%) came to $30.10... which was far too expensive for lattes that lacked in flavor, a rather small breakfast sandwich, and a muffin that was more "meh" in comparison to something my friend or I could have just picked up from Wegmans up the road. In terms of service, it was just... lacking? Nobody was rude or anything, but they weren't warm or inviting either. For what I'd typically consider to be a nice little neighborhood coffee shop, nobody working there seemed engaged or mindful of the "community" aspect of the service experience. TL;DR No neighborhood coffee shop thrives on chill ambience alone, and there's not enough here in terms of delicious eats, tasty treats, or flavorful drinks to make me want to make a return visit. :-/

Really great dirty chai w/spiced masala chai! Clean and nice environment, would highly recommend…read morestopping for a coffee.

Very friendly staff! Great iced mocha and breakfast burritos. Nice outside courtyard and sidewalk…read moreseating.

Great value! What a lovely brunch we enjoyed at the Water St Cafe. We didn't go more than 5 minutes…read morewithout a warm-up on our coffee. Excellent service. The portions were generous and food was flavorful. As a starter we enjoyed home fries loaded with homemade sausage gravy. That was a meal in itself! The coffee mugs were a hand-thrown pottery that was unique and beautiful. We stopped in on a Saturday and there was a local brewery offering their drinks, along with a volleyball team raising money for a trip. Lots of young people in the "team room". It was an engaging spot to enjoy food and we would definitely return! Good meetup place for friends.

HORRIBLE SERVICE! HORRIBLE STAFF!…read more You should have been prepared for the people that came for the Ironman. We put our name on the list, waited to be called, came when they called, they sat us down and then we waited and waited and WAITED. And no one came. People were seated after us, their order was taken , their food was served...and we just waited and waited and WAITED. WE WERE NEVER SERVED. Even if their food was good (which I'll never know) their service, and lack of customer service and people skills is absolutely disgusting and unacceptable.

Always been a fan, but the new management has this place running efficiently and the polite staff…read moreis a very nice touch!

This location has limited food items, not always welcoming and pales in comparison to the…read moreCanandaigua location . And who's bright idea was it to discontinue the cheese croissant ?

Absolutely the Best coffee ever!! Amber you are nice…read moreThanks so much!! TT & Rara We will see ya soon :)

I love the concept but maybe online ordering would benefit this drive thru only business greatly to…read morewhere they have your order ready and waiting to go when you arrive at the pickup window. To a first timer like me, it's like shotgun format to pull up to a window which has very little info and decide what you want with a line behind you. If I hadn't done my menu "homework" prior to coming here then I wouldn't have gotten half of my order that I came for. I guess if you're a local then you know the routine. Employee was patient with me asking if they had items that I saw mentioned through review research. They are busy so it's gotta be a me thing.

Our second visit to this trendy spot. The restaurant has ample indoor and outdoor seating options…read more We were there at breakfast and enjoyed their freshly baked bagels and delicious cream cheese options. Other than a NYC bagel this is the bomb and the cream cheese options are varied for both sweet & savory.There is always a line to order but servers& kitchen staff are hopping so it's never a long wait. This place is a gem- options for breakfast, lunch and dinner. I'll be back for another delicious bagel & cream cheese!

Ordered a bagel with egg, cheese, and ham, another egg and cheese bagel, and pancakes. I waited 36…read moreminutes before finally asking about the status of my order. At that point, they searched for it and discovered it had been sitting there the entire time, no one ever called my name, even though they were calling out other customers' orders. By the time I received my food, the sandwiches weren't even warm and the pancakes were soggy and sweating from sitting in a to-go container for far too long. There was no apology or accountability for the mistake. For a New York bagel shop, the food is shockingly bland, basic, underwhelming breakfast sandwiches that don't match what you'd expect at all. Overall, a very disappointing and disorganized experience. They need to get it together.

Great gluten free options! Came here twice in one weekend, we loved it. Service was pretty quick…read moredespite being busy. There are fun board/card games to play while you're there. Seating was a bit hard to find during the busy morning rush.

Stopped in for breakfast on our way home and we enjoyed the experience. This place was wild on a…read moreSunday very busy but they made it work! I had the heuvos rancheros and hashbrown and my fiancé got the lox bagel with cream cheese. We also tried their famous strawberry cake which was awesome. Prices were pretty good overall and everything was tasty. The rancheros needs something flavor wise but otherwise was pretty good. Plenty of seating indoor and outdoor and lots of parking. Everybody was so friendly and nice here we enjoyed the experience!

A nice respite and reward for our college halfway drive home stopping point. Very friendly…read moreproprietor who was very helpful in sharing the flavors. Almond espresso, chocolate extreme, banana foster.... all excellent. A cute town with a beautiful lake. We'll have to return to check out this picturesque region and some more gelato!

The shop itself was warm and welcoming and the store owner was our server! When we asked for…read morerecommendations he jokingly said: "I made them all! Their all my babies!" With that said, I just chose what I felt attracted to: the coffee gelato. It tasted like a sweet cup of coffee! I think I would have enjoyed it more if the texture was less icy! My friend got the salted caram flavor and the texture was great, but, the flavor was a little too sweet for me! I think any with a sweet tooth and a soft spot for caramel would go crazy for it!