Coffee was good , harsh browns were good but the wake up wrap ........crunchy and burnt.read more

This is the best Dunkin. They are always so friendly and great with my kids. I recently visited…read moreafter not going to that location in several months and they still remembered how I liked my coffee. Service is typically very fast.

I watched the worker use his bare hands to grab the waffle cone. He put his bare hand into the cone…read moreto pull it out. I asked for him to use a glove He threw my ice cream out. He did not use a glove. He grabbed a sheet, that they use for donuts. He did not apologize or acknowledge how unsanitary it is to use bare hands to grab a waffle cone. I threw out my cone being too grossed out to eat the ice cream.

Today is Sunday November 24th Exactly at 12:28 pm , I went…read morewith my kids through their drive thru and ordered donuts . The gentleman said something but the ordering machine was cutting . I asked me again and a female ( white skinny and wearing a hat , I saw her from the window later ) Screamed and said we don't have them anymore that my kids got scared of her tone . They should pay attention to whom they are hiring ( poor customer service) ‍

I left a review on this place before but started going back in, stopped for months. Oh my god, the…read moreattitude from that girl behind the counter is unreal. Just an nasty attitude. Not just a bad day like people get, it's every day. I though is it me but sat there one morning and it's with everyone. Makes the boss woman look good on attitude comparisons. There was a really sweet Indian girl there but don't see her anymore. Too nice for the place probably so got fired out. Nasty only please apply. Lol

Horrible customer service and the order is always wrong. Especially if you order from food delivery…read moreservices, this Dunkin' does not care if the order is correct and will just give you whatever. Not worth it to order from or go to this place, even the parking lot is horrible. Way better to just go to the Dunkin' down the street with a drive thru, at least there they will get your order correct.

Great ice cream, great atmosphere and the best service!!!…read moreAlways spotless clean. They have great flavors so sometimes it's hard to choose so I go for the flight!!!

I'm so glad we finally got to give Triple Scoop'd a try! Usually when we've been near here in the…read moresummer it's crawling with folks and there's no place to park. Yesterday was the first or second 70 degree day of 2026, so the weather was perfect and the seasonal re-opening of the DQ a mile away was to our advantage because the crowd was a bit quieter here and we were able to find a street spot. I think my daughter was overwhelmed when we walked in; there are lots of choices. She could barely contain herself, but I guess that's to be expected of a two year old. I got her a kiddie scoop of decadent chocolate, which she liked but may have been a bit too chocolatey for her. Or maybe she just wanted to taste a bit of mine and was done with the chocolate. I got a single scoop of the caramel ice cream. I'm not really sure if the sizes were different or if it was the size of the cup because they seemed the same. Both ice creams were so flavorful, really rich. It's a dangerous place to stop that's for sure. But next time I'm getting a scoop of each! As with almost all the South Park businesses, there's no dedicated parking. You'll look for street parking. South Park is across the street so I imagine some days at the wading pool with a stop for ice cream afterward are in our future. There's seating both in and outside; we sat outside and it was really pleasant. They have pre-portioned ice cream in a cooler inside as well as ice cream cakes, and a water dispenser as well. They have a little cart that I've seen at various functions around town as well, if you're out and about and happen upon them. You can also rent the cart for your own event! The staff were helpful, the store was neat and tidy. This is a wonderful small business in Park Ridge and we're so lucky to have them here!

Stopped in for a donut and wound up getting breakfast besides. I ordered a pistachio donut, a…read morecoconut donut and a crème brûlée donut. All were very good. No, I didn't eat all three at once; it took a few hours. I think I liked the crème brûlée one the best. The custard was great and the sugar coating was outstanding. I ordered from the counter and service was pretty quick. The place was very lively and quite busy on a Sunday morning. Anyway, so I saw someone else get the chicken and waffles, and I said, I gots to get me some of those. So I did. So the donuts were 5 stars easily. Each one was great. The coconut and the pistachio donuts were not very big, but still an average sized donut. The crème brûlée was bigger. The chicken and waffles consisted of 2 rather large fried chicken tenders on a fairly big waffle. There was a light syrup coating the chicken. Very large portion for $13. My only complaint was it tasted like the chicken was fried in old oil that perhaps needed to be changed. I'm sure they go through a lot of fried chicken, fried potatoes and other fried fishes, but the chicken was darker than it should be and tasted like old oil. I noticed another person next to me who got fried potatoes, and they too, were very dark. Still, the chicken was good, and I consider this to be minor and maybe doesn't happen on a less busy day. I would go back if I'm in the Niles/Skokie area again, because there are other donuts and breakfast items I'd like to try. The price is very reasonable for the portions you get.

Single use, non-recyclable styrofoam containers for donuts? Ridiculous and wasteful! What happened…read moreto using paper bags? Disappointed by the doughnuts, seems like the recipe was tweaked to make them fluffier/less dense for more profit, as if they weren't expensive enough already. Plus they were a weird yellow color inside, donuts dough isn't supposed to be yellow. HINT: if you consistently sell out of old fashioned donuts by 10 a.m., why don't you make more of them and less of the ones you have lingering in the case? Really stupid metrics employed here. We won't be back. :-(

Highy recommend visit here Deb the Barista very nice kind…read morestaff I spilled the drink. She kindly made new one for me. Highly recommend

They clearly don't know what cold foam is and decides to never put it on your order unless you…read morebring it back to them and I don't have time for them to dump a quarter of my drink to put it on. I mean seriously it's not that hard

A newer location of DD, getting in and out can be tricky, depending on which direction you're…read morecoming from on Dempster. The place offers the same menu as other DD locations, including espresso and coffee beverages, teas, fraps, breakfast sandwiches, toasts, and wraps, bagels, muffins, and donuts. We ordered a couple of lattes and donuts; they were totally fine. The space, however, is extremely loud, as the acoustics are way off and everything echoes; also, the staff here seem to drop items or equipment all the time, adding to the volume. They have a drive-thru, but make sure you use the pedestrian walkway, as there have been close calls with approaching vehicles. +loud space +drive-thru available

That was probably the rudest customer service I've ever experienced at a Dunkin before. While…read moreordering through the drive through I changed my mind about a drink maybe 5 seconds after I ordered and asked for something different. Keep in mind I was still at the speaker and not even done ordering the rest of the drinks. Then when I asked what the candy bar flavor was the guy on the intercom seemed very annoyed and responded "candy bar" and I said ok that's vague what kind of candy bar? He said "candy bar" like ok. Then at the window I got scolded by the man saying "how many drink do you expect us to throw away for you?" The man clearly was unhappy with his job and decided to take it out on the customers. I kindly said no thank you and drove off. They will not be receiving any money from me with that service. Save yourself the stress and drive a mile down the road to the other Dunkin. You will receive FAR better service and not get yelled at by the staff.

To the Owner, I stopped at your gas station this evening…read morearound 6:30 PM as usual to fill up my vehicle and get coffee and donuts for my daughter While I was there, my 4-year-old daughter urgently needed to use the restroom. One restroom was marked out of order. The second restroom did not have any sign indicating whether it was occupied or available. I tried opening the door, and when it did not open, I knocked to see if someone was inside. A male dunking employee then came out of the women's restroom and immediately started shouting at me in front of my young daughter. Instead of handling the situation professionally, he chose to lecture me and speak to me in a disrespectful manner. This behavior is completely unacceptable. As a paying customer, I expect to be treated with basic courtesy and respect. I live only a block away and regularly purchase gas at this location, which makes this experience even more disappointing. I understand that misunderstandings can happen, but there is no excuse for an employee to raise his voice at a customer, especially in front of a child. I would appreciate it if this matter could be addressed and if staff could be reminded of the importance of treating customers professionally and respectfully. Thank you for your attention to this matter.

The coffee is always made very gooodddd, great customer service also will always be go to dunkin at…read morework

One of the worst dunkin I have ever been to burning bagels getting simple…read moreCoffee orders wrong just a total dump

The woman Manager is nasty. Will not help with an order. Always rude. Theres plenty of other ones,…read morethis one is the worst!

I wish there was a drive through. Parking is tricky when it's busy. Service is good. Food is…read moreconsistent with the others. Garbage outside could be picked up more often

I've tried this place 3 times !! Everytime my coffee tastes burnt, old or it's made wrong ! IM DONE…read more!! Supposedly their building a new store next door?? If the coffee and customer service is like this good luck .. I know go to the one in Norridge always on point and coffee is FRESH