Hours listed are wrong…read more Definitely not open at 4:30am. I swung by at about 5:15. No one there. All the lights were off.

Hi this is Kennedy and we love your food and the food is like so soft in your mouth it was true…read morewhen you first take a bite of it you can already swallow it and the drinks are amazing you make sure everything is like the customer likes it like if you if someone is in the store and they say medium well and I bet you you are you love to do that medium well and you put up no fight.

This is definitely my favorite Starbucks. They're always…read moresuper accommodating, friendly, and accurate, and most importantly, the coffee is excellent! I usually go for the drive-thru order through their app, as it's my preferred way to get my morning coffee fix. Plus, my dog Mikki loves their free "Pup Cups," which makes the experience even better.

Along with the Starbucks on Grafton St, this is one of the best locations in the area. The staff…read morehere are so nice. The outdoor seating is very cool. I like how close it is to Market Basket. My only note is that even though there are two drive-thru lanes, I've only ever seen one open. The other is always blocked off with cones.

Great pastries and great lattes. Worth the drive if you aren't local! Had a butterscotch latte half…read moresyrup and it was perfect.

Been here twice now and can't wait to go back to try more…read more Had a latte from here once but didn't love it. But wondering if it was just the type it was. Would give their coffee another try in future. The pastries were amazing though. The lemon bar - perfection. The brunch braid was okay - I liked the concept but I don't know if I'd get it again. Then came for lunch. Had a chunky monkey smoothie - it was a little watery in the middle but still delicious. The cranberry walnut chicken salad on sourdough was exactly what I was craving. And that sourdough - so good! The place itself is really cute and they sell some local items. There's a blind date with a book section and they sell Hoppy Pop (which is incredible). Everyone was super nice and friendly.

This is a nice Starbucks location. It has a large seating area with eight comfortable chairs by the…read morefront windows. The staff is friendly, but often very busy. The drive-through usually has a line, and many people pre-order their drinks. And it doesn't help when someone's order includes a complex drink like this: Venti Iced White Mocha with: * 5 pumps white mocha * sweet cream instead of milk * vanilla sweet cream cold foam * extra caramel drizzle * extra crunch topping * light ice * blonde ristretto shots * line the cup with caramel * add 2 pumps cinnamon dolce * double blended And only 1,000 calories or so! I happened to stop in and order my nonfat grande latte at the counter one day and didn't get my order for 15 minutes. Typically, I only have to wait a few minutes. Why don't I pre-order? It's more of an impulse buy for me, so I tend to park and order in the moment. Tip: This is the standalone Starbucks across from Five Guys. There is also a Starbucks inside Market 32. Overall, a four-star venue.

Starbucks is only as good as the staff that is running any particular store. The drinks and food…read moreofferings are all standard among any location but the staff and their ability to hustle and willingness to serve quickly and efficiently are varied. Customer service is typically weak. Speed is not always a concern. Staff seem to not enjoy their service jobs.

Great customer service. I love the staff and they are always pleasant…read more I haven't had in 1 yr any bad service. Thank you for always working hard.

WORST Starbucks even for a basic ice coffee, just terrible! I was told no customizing my beverage…read moreand the coffee to ice ratio was off, so my iced coffee was room temperature.

Great: This is my fave Starbucks location because they are always quick inside and in the drive…read morethru even when the line is towards the Papa Gino's. They are also consistent with how they make beverages and my coffee is always made right. I don't have any complaints on the syrup/sauce ratio, they make it perfect & don't skimp on you. Needs improvement: one time they didn't have my drink ready in the drive thru when I ordered thru the app and my sister was driving. They had us pull around. We thought they'd run it out for some reason and we ended up going inside to grab it. Not a big deal but lack of communication there. Honest mistake as they were prbly busy and overwhelmed. Still the best Starbucks in terms of consistent drink making IMO.

I find this location to be okay.. it does take a while for your order when you are inside (about…read more15 min) - so from now on I'll just do drive thru or pick up- Everything is always made correctly.. Convenient location when I'm out doing errands.

It's fine, it's Starbucks. I was pretty tired and needed a midday pick me up so I got an iced black…read morecold brew. Took them 15 minutes to make my drink despite there being little to no line. Employees were socializing which I'm usually fine with but it shouldn't impact my drink coming out late :(

Bad employee in there they are lazy and don't do they job. Only one coffee wait almost 30 min. They…read morekeep walk around don't do shsssssss.

Very strong coffee and okay pastries. I've heard good things about the mocha so I need to try that…read morein the future. I love that there's a drive thru, that's super convenient. The inside is cute and well maintained. There were lots of families when I went which is always a nice sign.

Brilla is our go to coffee shop in Holden. Coffee is consistently excellent hot or iced…read more Staff and atmosphere are wonderful. They also have a great roasting business.

This location has a lot of space inside for seating. Order on the app ahead of time to expedite…read moreyour order. It was strange that there were six people behind the counter, but only one making drinks. She was working as hard as she could, but I'm not too sure if no one else Knows how to jump in and help. Bought a waste of time by the staff. Drinks that come out hot and ready.

How many baristas does it take to make an espresso? Answer: one. But you won't find any baristas…read morehere. Only clueless, disinterested people with no passion or desire to improve. Some of this is on the employees, but Starbucks gets blame too for not training them better. What a disaster! I didn't see espresso on the menu so I asked for "just an espresso, a double." Pretty clear right? Keep in mind Starbucks started the whole "second wave coffee culture" craze in the USA with their fancy Italian lattes, grandes, and all that. This isn't rocket science just basic Italian coffee vocabulary. Not to this kid behind the counter who looked at me with a confused, disinterested stare. I repeated, "just espresso, nothing else. A double." Still not comprehending. He called out to an associate: "Um, do we have 'just espresso?" She came over. "He said he wants 'just an espresso'". I tell her the same thing: yes, just a simple espresso, a double. You'd think it would be resolved no, right? No! She didn't get it either. She said "he wants the **** (name of some fancy coffee drink); it's on the menu. I looked at the menu. It's a fancy coffee drink. "No, I just want an espresso, nothing else." She's like "We have many drinks with espresso. Did you want a Cappuccino? An Americano?" I'm getting exasperated by now. "No, just an espresso. A shot of espresso in a cup. Do you have it?". Finally she gets it. "Oh, an espresso." To the kid: "Make him 2 shots of espresso in a cup." Finally! After what seemed like 5 minutes but was probably less, I got my espresso, just average, and joined my friends. I never did get a meaningful answer about why it's not listed on the menu. Just left with the feeling that they were annoyed with me for complicating their day and that they believed that I, not they, were the clueless ones. One more thing: I don't normally go to Starbucks or Dunkin, or any chain restaurant for that matter. I'd rather support a local community shop and its people than some corporate investors in Seattle. For every sterile carbon-copy Starbucks that opens, that's one less independent shop that can compete. I do what I can to help the little guys. I made an exception that day to meet a friend on their work break. But not again, especially this one!

This was my first time visiting Starbucks at 11 E Central St Worcester, MA 01605 and it is…read moreconveniently located right off of I-290 next to Mezcal Tequila Kitchen. Starbucks has a drive-thru and plenty of parking spots. I walked in and ordered a venti iced Caramel Macchiato. It was ready in no time and service was friendly. They even wrote "Have a nice day" on my cup. There are plenty of tables inside.

The staff were friendly. The coffee were good, though the drive-thru line was a little longer than…read moreexpected.