Worst service and the rudest counter girl. Her parents failed her zero manners. So one person ahead of me that person waiting on order their drinks being made by someone behind the counter, another employee on the cell phone perhaps on a break I don't know. So another employee walks up in front of the register and just stares at me. Not a hello, not a can I help you , not a what can I get for you nothing just stares. So I said are we gonna keep staring at one another I told her you are rude no manners. I said do you think you could say something. Just stares. Complete idiot. This generation is cooked. You really shouldn't be in a field and interact with people if common courtesy alludes you. Where you lack manners or respect. I will call a manager and I won't return. Not worth it I'll find another Dunkin so many to choose from with staff that has manners read more

Got a bacon egg and cheese on a croissant and it was delicious plus 3 has browns they were perfectly cooked read more

Dunkin' - Vin Vanilla Bean Coolatta® Hash Browns Bacon Egg and Cheese - Coffee & Tea Near Me - Westbury, New York

I love this location because all the staff is so nice and really get to know their daily customers. They are clean and the order is always right. I would recommend this location to anyone read more

With one cashier behind the register, the wait time was pretty lengthy. I would say about 10-15 minutes. I went here to order a large iced coffee for my husband and while it took some time, the staff was working to get the orders completed in a timely manner. I took into consideration that they were also fulfilling online orders ad well. I had to make another stop, so to say that I was a bit impatient was an understatement, but I maintained my composure. After receiving my order, I left dunkin donuts and only realized until after that I forgot the straw‍‍. It was too late to go back, but I got what I came for. Next time, I'll remember to grab the straw while I'm waiting. read more

It was an early morning run and this DD was the first spot to get the coffee and a little snack for the quick run. Everyone was happy and smiling at 7:00 on a Sunday morning. This is one of the few DD in the area that has sour cream donuts which I love but also I am glad I can limit my intake due to my extra junk in the trunk. The ice coffee here was perfect today and the donut was fresh and it hit the spot. If you are in Westbury area this little DD is the perfect spot to grab a coffee on the run. read more

Man oh man. I think all of my co-workers and I are running on coffee lately. Every day for the past couple of weeks somebody runs and comes back with at least 6 coffees. We try and rotate who goes for coffee. That way there is no "Coffee Bitch" and no one complains. This DD gets a 4 because some of us have tried to ruin diets and healthy eating habits. Myself included where I've brought munchkins back and started to say "It's Cheat Day!!!" I must say at 3p the munchkins and donuts have tasted quite fresh which is super nice because sometimes I've encountered the stale hour. Which sucks! Nothing beats a Chocolate Iced from Krispy Kreme though. Anyway my fellow Yelpers if you're in the area and need some Java and don't feel like spending extra coin. Come to this DD cause you will keep on running back for more! read more

Dunkin' - Small Iced Blueberry with Skim! :)) - Coffee & Tea Near Me - Westbury, New York

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I love this Dunkin' Donuts! Why do you ask?? Anyone who writes a Yelp review about a Dunkin' Donuts, Starbucks or any other chain coffee house to me is boring. Are you going to talk about the complexities of the Blonde roast?? Yawn.. No, this Dunkin' Donuts? They have the cutest little ladies there and they all flirt with me! I walk in there and I feel like a rock star, they're always smiling at me, I push it and every once in a while I ask them for a free munchkin, they give it to me!!! Why? My mamma always said I was the prince of the house, I guess I gots personality? Haha Hey, I could go to any Dunkin Donuts and get an iced cookie dough coffee. I like to flirt with the 60 year old ladies, it makes me laugh Oh yeah, the place is clean and they have lots of doughnuts that aren't made on site. Enjoy! read more

If I could give this place 0 stars I would. They are disgusting they have no idea how to make food or coffee, when you go in they take forever to make your order. If you order off Doordash good luck!! They give you basically whatever they want, they NEVER follow instructions or what you order. They are all totally clueless. I have tried my hardest to get them kicked off DoorDash for repeatedly messing up orders. I have never had one actually good order from them. I can't complain enough about how TRASH this Dunkin' Donuts is!!! read more

Hit or miss Dunkin Donuts. I wouldn't call it you have better service at the drive-thru, but they did take more time and attention on my order rather then the times I've walked into the shop. And even though the drive-thru is convenient, this DD is in prime real estate for commuters, being right before the LIE. I should know because I'm one of those people about to pop onto the expressway. Some mornings it is so hectic there and other times I would be the second car on line in the drive-thru. If the line is long I usually just park and walk in, where there is usually no one else in the store and I get out much faster then the drive-thru line. However, the drive-thru is so narrow, and they don't have a menu board before the actual ordering board. I get that DD is a niche place, people have their favorites and know what they want, but I always order something different and the difficulty to read the sign is frustrating. It is so close to my car window that I can't see the whole thing. The small print doesn't make it much better. When I walk in the store I feel less attended to. There is so much attention to the drive-thru that my coffee is usually made with too much milk and sugar (despite my polite warning to go easy on the additives). I'm usually stuck with a disgusting drink, but a girl needs her coffee fill, you know? I think if this DD rectifies these problems it would have a huge impact. They aren't big ones either. They could add an additional menu board to the drive-thru, one with larger print and before the ordering board. And if they could just spend a few extra seconds to listen to the customer when ordering in-store. Despite my unhappiness I will continue visiting this DD as it is easier to turn into then the other ones down the street. read more

I don't know why Dunkin is even as big as it Is! Donuts are awful, this particular location must be the rudest, nasty, filthy horrible people working their. Enter shop, 3 workers fumbling with coffee maker, standing there for an uncomfortable 3 minutes without an acknowledgement or a hello. Nor did they respond when I said hello. No eye contact! Slammed the coffee on the table, put the donuts together in a paper bag without the wax paper so donut frosting on bag! This Dunkin and there idiots that work at this one have a special place in hell reserved for them. It's a simple job to do and they are buffoons! read more

I love DD coffee but the revised system to order coffee on your phone is so complex and confusing. The new owners should have left the old method in place. read more

I'm convinced they are either stupid or they can't read. Im stuck home with a back injury and craving my usual fix. So i try door dash and pay twice as much as i normally would if i went there myself. (Sometimes you have to indulge) well It was my mistake because i thought it was the other dunkin on old country rd. I have already boycotted this one. See the order? 1 SKIM milk, 1 WHOLE milk. See the cups? Whole milk, whole milk. now im just pissed off. Seriously how freakin hard is it to follow instructions? THEY ARE WRITTEN DOWN FOR YOU!!!! read more

Dunkin' - Coffee & Tea Near Me - Westbury, New York

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I actually been going to this location for a few years and it was usually hit or miss. Today I went in and it was definitely hit. New people who care and smile and are nice. They don't rush you and make you feel like you are bothering them. Two young people who greeted and were patient and kind. The coffee was fresh and to my surprise from past experiences, the donuts were fresh too. Best visit so far. read more

I always stop by this Dunkin' when I'm in the area shopping and never had any issues. I also usually come during the late morning/ late afternoon time. Not much of a wait any of the times I've stopped by. Drinks were always made to my liking, no issues scanning the app here and never had anyone give me a bad attitude. There is parking in the back in the lot and on the side on the street. I believe the parking in the front is metered parking. read more

Staff were friendly and my order was processed somewhat quickly. They have a special deal right now. Two breakfast sandwiches for $5.00. It's on Old Country Road on the corner so it comes up quick if you're driving so stay in the right lane! read more

Dunkin' - Coffee & Tea Near Me - Westbury, New York

No line and conveniently located inside BJs. Excited to see it was there and enjoyed my coffee while shopping.

America runs on Dunkin, yet their employees seem to be operating at a snails pace, and it's not just this one- it's all of them, it seems. I suppose if I smelled donuts all day, my mind wouldn't be focused on my job, but that's the catch 22 of working at Dunkin Donuts. They knew it wasn't going to be all fame, glory and sprinkles... "I'll have 2 dozen donuts and a medium iced coffee." "that'll be $20.22." "you rang me up for a large." "oh sorry. Do you want milk and sugar?". She holds up a cup filled with ice. "no- just less ice." "that'll be $20.22." "you still rang me up for a large." "oh sorry.". I get handed my coffee. "that'll be $20.22." "it's still a large." "what?" "I ordered a medium- you keep charging me for a large." "oh sorry.". That gets resolved. Sigh...I should stop eating donuts. read more

Great Dunkin Donuts! Friendly staff that always knows my order. Coffee is always fresh, never burnt. The only issue is with the parking, can be a pain at peak hours. read more

Coffee, tea, donuts and chicken salad on a croissant. What else can you ask for. I like this Dunkin Donughts due to the location and the fast service once inside. Parking can be a pain again due to the area but if your in the mood for donuts and whatever else they have its worth coming here. read more

Stopped in at 2am ish. Ordered two bagels, was pleasantly suprised to find out they just came out of the oven. Yes, it's a Dunkin doughnuts bagel but, finding a fresh hot bagel at 2am. That's a win. No eggs or milk in them makes it a 2am win freakin win. read more

Can't go wrong with Dunkin Donuts , great coffee great breakfasts, fast helpful kind staff clean restrooms, clean tables, and obvs a wide variety of donuts to choose from, not too crazy about sweets here but also there are sandwiches, wraps, croissants so it makes it one of my regular spots! read more

Where is Martha? She was the only reason I visited this location. She always had a smile on her face and greeted you with such pleasure.

This is the worst Dunkin Donuts during late night. I went in about 4a to get a Macchiato and to my surprise, Dunkin Donuts had no donuts. There was not one donut on the shelf! And this is not the first time. Why are you open!! I placed my order for the Macchiato and he said (after his long open mouth burp), "no latte no cappuccino no macchiato. The machine is broke!" I said thank you and left. Needless to say I wont be going back. I think it was the burp that sealed the deal. read more

I'm not sure if this is new management but the service here is absolutely awful. It has taken a noticeable drop in the last few months. This place sucks. read more

There isn't much to say about Dunkin' Donuts. This particular one is just like all the others. I come here at nite sometimes and am taken care of fairly well bathrooms are decently kept the store cleanliness itself is overall good I just wish the franchise offered more on the menu besides tiny sandwiches for $5... read more

I stop 3 times a week for an espresso. One day I get half a cup the next day i get a quarter cup. Once I even got a full cup! I just need a little consistency! PLEASE! Isn't there a DD formula to follow? read more

Where's Martha? She rules. Hi honni! Does anyone know where she went. They won't tell me. She made that location tick.

Always an awful exp there rude and not any cheaper the atarbuck and there doughnuts aren't even fresh hmm makes no sense

Dunkin donuts is always a reliable place for a pretty good donut. This location is no exception and I go every once in a while to enjoy my favorite, a French crueller. I also enjoy getting black coffee usually about once every other day. However, I will say that while this coffee here is great sometimes I'm not sure it is worth the price. It is hard to compete with the new McDonald's and BK one dollar any size coffee. I will admit though it is nice when I need the extra pick me up to get the extra large coffee that Dunkin offers (yesterday was one of those days). Service is fairly prompt here but sometimes I feel like the one or two people behind the counter is not enough for a rush of people needing their coffee. But overall, I love Dunkin and am sure I will be back the next time I need my extra large coffee! read more

9 times out of 10 the coffee is stale and in the evening so are the donuts. They have no desire to have you walk out with a good fresh cup of coffee. If you get a sugary drink you might not notice, but if you enjoy good coffee don't go to Dunkin's, 90% of the time it will not be good. read more

SHOCKING!!! this was an awesome dunkin donuts,,,i usually get the usual surly service but this one was great!!! they smiled and were pleasant and my iced coffee came out perfect!! I got some pumpkin munchinks to go with it and it was delish. read more

Fast service without sacrificing quality. Coffee is always fresh as well as the donuts. Open late also!

This place is what coffee dreams are made of. The ladies are always cheerful and remember my order! But not just mine, it seems as tho they know everyone's. That's great service. The only reason why I didn't give 5 stars is because the bathroom is generally ok, not great but not the worst. I feel that most Dunkin donuts could use a revamp on their bathrooms tho. read more

This is my favorite Dunkin' worldwide!(well, MY world, anyway). Warm and friendly staff, And especially the lady who calls me (and everyone, I suppose) 'Honey'. Some folks can't pull that off, but I just want her to adopt me, she is so nice! This is by far my preferred destination for DD. read more

Online ordering doesn't work here, they always get your order wrong so you have to wait and they get mad at you for asking them to make it right. read more