Don't let your wife go here alone. One of their current employees (elderly man) likes to be creepy…read morewith women. Not only the creepy looks, or following you around (inside and outside the store) but he recently got physical too. And Ace hasn't done a single thing about it. There's plenty of historical reviews referencing this problem and Ace hasn't done anything about it. Guess I need to tell my wife she has to wait until I'm off work to shop here so I can escort her around the store and avoid further harassment. Pathetic.

Went to get the free bucket and the 2 lady cashiers didn't even acknowledge me . And started to…read morewhisper to each other because I told them I came in for the free bucket. Idk why employees act so Rude. It's not coming out of their pockets.

Service was amazing and they had everything we needed! Wonderful atmosphere. Everyone who works…read morethere is super friendly and helpful!!

Service is always excellent at this home depot. Clean stores, available employees at the cashiers…read morearea and through out the store. Always willing to go the extra mile and show you what you are looking for. Instead of just telling you the isle it is on. Front desk return area is very helpful. Garden center is fully stocked and employees are knowledgeable. I just wish you had a Home Depot cat.

I had an amazing experience with Josh at Shelves that slide. I wanted to take a cabinet in my new…read morekitchen that has a depth of 11" and wanted to add a slide out shelf. I found shelves that slide through Google search because a sliding shelf for that size cabinet is not a standard size. (This was a new kitchen where I placed the cabinets under my seating area at my island. A slide out would make it easier for me since I put my kitchen aid mixer and a blender in there). I called and spoke with josh. He told me exactly what I needed and we did the measurements together. Josh made it so easy. The cost was so in line and I am very happy! About a week later, the shelf arrived and the install was nice and easy!

Great product and fast shipping. I have used shelves that slide in my previous home installing…read morethem years ago and never had any problems. We ordered shelves that slide for our kitchen in our new home as well.

I recently purchased a new front door and didn't like their selection of hardware and opted to find…read moremy own. I went to a few other design centers and nothing really jumped out to me. When I walked into Scottsdale Custom Building Materials, I assumed I would be left to wander around like the other places I had gone. Immediately after I entered, a salesman greeted me and genuinely took the time to learn which door I purchased, what my home's style is and offered several suggestions. Not once did I feel pressured to buy a higher end product or something that I didn't really like. Two weeks later my hardware arrived just as we discussed. I really appreciate that this place doesn't resort to high pressure sales tactics and even though I could have found the hardware cheaper online I really appreciated the personal touch to get to know me and what I liked, rather than which line would bring in more profit. I can assure you, I will be back when I tackle my next home project coming soon!

Remodels are stressful enough, and finding suppliers who actually do what they say they'll do can…read morebe surprisingly difficult. That's why working with Sal at Scottsdale Custom Building Materials stood out so much. My son and I are chemically sensitive, so I needed Jeld-Wen no-added-formaldehyde doors for a healthy home build. Sal not only helped me source them, but also guided me through quantities, materials, and design tweaks that made the final plan more functional and attractive. What really impressed me was how proactive and responsive he was. After dealing with another shop that expected me to chase them because they hadn't followed through, Sal was a breath of fresh air. He was organized, thorough, and genuinely invested in doing the job right. Hands down, he has been the most on-point and dedicated supplier of my entire remodel. I would wholeheartedly recommend Sal to anyone looking for doors, moulding, hardware, or building materials.

The company did an excellent job installing our new doors. We are very satisfied with the quality…read moreof their products and services. The price was competitive. It was great working with the team; they were very knowledgeable and professional. I definitely recommend them.

Misrepresented Door Unit Size - Delivered Oversized & Unusable, Company Refused to Resolve I…read moreordered a pre-hung door unit from United Porte specifically because the website and my order confirmation listed door size specifications that would fit the rough opening I had prepared. The listing provided only one set of dimensions/specs--no clear separate callout/nominal size versus actual unit size distinction were shown in a way that would alert a buyer. When the unit arrived, I measured it with a tape measure: the actual overall pre-hung unit dimensions are 86" wide × 97.5" tall--materially larger than the advertised 84" x 96" by several inches. It will not fit the prepared opening without major structural modifications. If it had matched the specs on the website and order, it would have installed properly. I immediately contacted the company with photos, measurements, and the product label/SKU, requesting a full refund including return shipping. Despite clear evidence of the mismatch, they refused any resolution. I am now out the full purchase price of $1347.11 for a door I cannot use, plus the time, hassle, and additional cost of sourcing a properly sized replacement. As a consumer, I expect advertised product specifications to match what is delivered. I have filed a formal complaint with the Arizona Attorney General's Consumer Protection division regarding the misleading specifications and refusal to stand behind the product representation.

We recently had our bathroom remodeled, and we're extremely happy with the results. The team was…read moreprofessional, punctual, and communicated clearly throughout the entire project. They paid close attention to detail, kept the work area clean, and completed the renovation on schedule. The quality of the workmanship exceeded our expectations. Our new bathroom looks beautiful, and everything was installed with care and precision. We 100% recommend Optum Home Solutions to our family, friends, and anyone looking for a reliable, skilled, and trustworthy bathroom remodeling company!!

I left a scathing review yesterday. It was complete with pictures…read more Today, the man involved with the job showed up with Jason. I don't want to discuss him....i want to talk about Jason. He was wonderful! He fixed everything. The work he did today was professional. He made a sow's ear look beautiful! He's kind, easy to talk to, respectful and wants a happy customer. I work with a lot of sub contractors and handymen as I have a few apartment buildings. I would work with Jason anytime. I thank the company for stepping in and making things right. And, sending someone who is easy to work with. Thank you, Taffy

They are stocked with many useful electronic connectors, cables, etc. Kind of a replacement for…read moreRadio Shack.

Great customer service. They found me exactly what I needed. I don't know much about cords but they…read morefound the specific cord I needed without me having to solder anything on myself. All while being cheaper than buying online. Thanks!!

Marzena was an absolute pleasure to work with. Her attention to detail shows in our new roman…read moreshades in our master bedroom and bathroom. They turned out wonderfully. She even beat her expected delivery estimate. I didn't have to call and ask for updates she would call me before I had to. She also helped me pick wonderful fabrics to use that I am very happy with. I highly recommend working with Marzena if you want high quality beautiful window treatments or bedding!

I had an excellent experience with MB Home Decor! Marzanna helped me pick the right fabric,…read moremeasured perfectly, and followed through with expert installation. She was wonderful, super professional, and quick. I would highly recommend her

I've been toying with the idea of getting pull out shelves for a while as bending down is becoming…read moremore cumbersome as I age - but thinking that I might not be able to afford this luxury. Wrong! . They checked all the boxes: affordable - check. dependable - check. quality of the work - check. Customer friendly and responsive - check. This was as pleasant an experience as you can have getting work done! fast, efficient, and friendly. What more could you possibly want from a business!

I went back to them for a single additional pushback shelf. I wish they had told me when I…read morescheduled for the measuring that the installation of one shelf was $250. More than the cost of the shelf itself. There's nothing special about me, but it it's the third time I came to this company and, while they did discount the installation, it was pretty clear that my loyalty wasn't a priority. Business is business, I get it.