Sean and his co workers were very nice and helpful. I walked in having no clue what paint or colors to pick for the exterior of my house. Sean helped me and gave me good advice. I would recommend them to all my friends and family. read more

I was dealing with a small job but challenging color matching project, and after numerous trips to no less than 3 paint stores, I finally resolved the problem with help from Shan Damani at Dunn Edwards in San Rafael. He went above and beyond to get me the perfect color and since we discovered we were almost neighbors, he even delivered my gallon of paint to me. Service like this is rare these days. Rarely do I post reviews, but I had to say something about this store and their awesome manager, Shan. read more

Dunn-Edwards Paints - The screen around the AC had to match the custom color siding but I didn't have the color formula. DUNN EDWARDS tinter got it right! - Hardware Stores Near Me - San Rafael, California

I'm sitting in their parking lot as I just walked out with a FREE box of the N95 respirators!!! A box of 10 and was told to come back if I needed more!! Thank you so much for helping your community in dealing with the very unhealthy smoke conditions due to the Camp 3/22/2020-I just donated my box of 10 to UCSF because of COVID-19. Thank you again for helping our community!! They were kept in a dark/dry closet so based on what I found online, they should be good to use. read more

They don't do the friends and family discount like Cotati does. My purchase ended up being over $30 more. When I tried returning the product less than an hour later (new and unopened) I was told they can't return it. read more

It is not often that I will write a review, but sometimes the business and/or staff are deserving of recognition. In recent months we have been working on a commercial remodel project. We spoke with Shan Damani and immediately he became our go to person at Dunn Edwards Paints. As a retired building contractor, that is still helping others with their projects, it is refreshing to see new faces that actual know how to do their job. This also shows our older generation that we are still in good hands. Thank you Shan for your service and thank you Dunn Edwards for your excellent products. read more

I just bought some paint at Dunn Edwards in San Rafeal. I was so impressed with their customer service. Shan, the manager , was so helpful and knowledgeable . In this day and age it is so refreshing to receive professional service. Oz was also helpful. read more

Super helpful paint company in reference to a home re-modification project that I am working on in La Jolla, California. Dunn Edwards has a complete sales floor staffed with knowledgeable individuals. I found it remarkable that this particular paint company is very well known throughout all of California plus that it uses a universal purchasing where someone from one part of a state can set it up that a contractor will be able to purchase in another part of the state. This seems to be a new store with brand new displays and lots of brochures for your uses. If you have a paint job in either Northern or SoCal, Dunn-Edwards have competitive prices and more than adequate paint qualities. read more

Large building, serious organization. This is a real professionals store. There color palette is very impressive. Megan is awesome. She helped us pick not only the color but the shade of the color. We were able to see the color we wanted in the shade we wanted after she mixed it and we took it home and visualized it on our walls. Would highly recommend this company! read more

I came here the other day for face masks, because I was heading up to the fire in Santa Rosa. I appreciated the service I received here. The lady was very kind to me when I walked in, and was able to help me to find the right mask that I needed. I told her I was going up to the fire area, and then I tried to pay for the masks. She told me not to worry about paying for the masks, because she knew that what I was doing was for a good cause. In a time, where not only my house burned down, but so many other families houses have burned down. For the community, and this local paint store to help out with supplies. I was truly thankful for the service that I received here. Although I do not live in this area, I would totally recommend this store, because of the service that I received. Thank you so much Dunn Edwards!!! read more

Dunn-Edwards gave me a FREE box of respirator masks! What a kind and generous thing to do!! A big thank you to Tiffany for your kindness today! read more

Dunn-Edwards Paints is beyond wonderful. My boyfriend and I could not find masks to go up to help horses in the Santa Rosa area that are being evacuated from fire. Not only did they have masks, they came out to the parking lot to give them to us. We will be driving up to Dunn-Edwards for all our future paint needs. read more

Having just moved to the area and repainting our entire home we have visited the Dunn Edwards location in San Rafael quite a bit this past year. Melissa and Jenna have been great every time we have been in to this location. These two were more than helpful in guiding us through the product line to choose the proper performing paint for each room while staying within our budget. I was amazed that not only did they remember us each time we returned, but they could pull up our history of purchases with ease making it so much easier to keep organized on our project. The quality of Dunn Edwards paints is without equal and these two associates (Melissa and Jenna) are 2 of the most helpful ladies you will ever meet. Thank you so much for all your help ladies, you really made our project go soooooo much smoother than we expected! read more

My experience at Dunn Edwards was an awesome one. We had just recently moved into a new home and needed many different colors and types of paint. Me and my girlfriend were total rookies in the paint world and our sales girl from Dunn Edwards, Melissa helped us tremendously!!!!! She was super kind and helpful every step of the way with all the supplies we needed to make our place looking great. Everyone that comes over asks us about our fantastic colors and we tell them to go to Dunn Edwards in San Rafael and so should you!!! And ask for Melissa!!!!5 stars!!! read more

What an amazing experience with Melissa, Kevin, Lloyd and the team - the service from beginning to end was unbelievable...they even delivered paint samples to me! I painted the interior and exterior of my house and it was only with the help of the team here that I was able to pull it off in such a short amount of time with such ease. I highly recommend this store and am forever a Dunn Edwards customer! :) read more

Our experience with the Dunn Edwards Paint store in San Rafael is tremendous. Melissa is outstanding with her knowledge, helpfulness and customer service. I am a contractor that needs wallcovering paste on a continuing basis. Paste is hard to find sometimes and with Dunn Edwards and Melissa stocking it in the store they have made my life easier. Melissa even delivers it to me the same day I order it. Their prices are competitive with the big box stores, if not better and way more convenient. Thank you, Thank you, Thank you. Mike S. read more

I can not say enough good things about this paint store. I am always greeted nicely by the staff and I never have to wait for service. The color consultant, Melissa, is right on the ball and not only helps me get my type of paint, but her matches are always, spot on. Their emphasis on "customer service", is awesome, realizing my needs, asking the right questions, and filling my order in a timely manner. The manager, Jenna, runs a great store. I am a General Contractor and recommend this establishment and colour consultant ,Melissa very,very highly. Good job!! J.C. read more

So I painted my house on my own (of course with a little help from friends and a wonderful boyfriend). Yikes! I didn't know what I was doing and had a ton of questions since I was dealing with a very old stucco house that hadn't been painted in ages. I did my research on consumer reports and every report hailed BEHR products. Seriously?!? Have you ever had a real painter use BEHR? Never! Plus, go to Home Depot and see how much help you get and how many different answers. A professional painter suggested DE so I traveled across to bridge to San Rafael to check out their assortment of colors with a ton of questions. Melissa and Kevin were extremely helpful and tolerant of all my questions. Even the second time when I came back and actually the third time. They were very responsive via e-mail, phone and text. Melissa did some mock ups on a photo of my house and had Lloyd come out to offer his professional opinion based on the style and location of my house. Once I got samples on the wall I freaked out! Note: always try out a sample before the big project. The colors were all a bit close, but not exactly what I wanted. Lloyd was a saint and came back over to fine tune the color along with the accents. After a trying a couple more samples we got it right. I ordered the paint over the phone and they delivered it the next day to my house. What service!!! Thank you for all your help! read more