The owner was very friendly, welcoming, and understanding, and the front desk provided excellent…read moreservice. We had all six spark plugs replaced, and the price was very fair and reasonable. I'm very satisfied with the overall experience and highly recommend this auto repair shop!

Check engine light came on right after we filed up and were about to enter the grapevine. We…read moredecided to play it safe and go to Top of the Vine auto repair for a diagnostic and possible repairs. The mechanic and Donna were very friendly and straightforward and had us on our way within 3 hours. We are able to finish our trip and get the issue fixed. Thank you so much for your professionalism and great customer service!!!

Mouthy belligerent Mexican driver refusing to stop his exhaust from harming others. Was asked…read morenicely . Then very angry stated to stop polluting while he ate his bag lunch at Valencia Center outside the Stetson Ranch Library. While he was ask to stop as our wifi was down and we needed to use the library wifi.

If you have AAA and you are assigned to this company demand to be reassigned. It is Sunday Feb…read more16th, 2025. We had to pull over wanting to check on an auto trailer. We pulled off on the 5 fwy heading south , at the top of the hill of the grapevine. As soon as we got assigned we called Edmonds to be more specific as to our location. The dispatcher informs us that he has no one to send. He would call us back in an hr with an ETA. I am 2 hrs away from home, exhausted and this was the last thing I wanted to hear. I called AAA back wanting another company. The AAA dispatcher called Edmonds to get more information and AAA was told they would be there to help within the hour. Never happened. We kept getting texts postponing the arrival time. We called Edmonds multiple times and they wouldnt pick up. When the dispatcher finally picked up he was laughing and said, "I can really give you an explanation as to why I didnt pick up. What do you want me to do, I am trying to locate a driver." This was two hours after our intial call. I was flabbergasted by the response. Luckily after multiple calls back to AAA to get help from another company, a good Samaritan stopped to help us. The stress of being stranded and add lack of empathy from the dispatcher was unreal. I am just grateful it wasnt bad weather or a big emergency. I can only imagine what other people have had to deal with and their terrible service.

We blew a hose coming up the grapevine pulling a trailer with our 2 dogs. We had AAA tow us and our…read moretrailer to Martins. From our first call from the side of the road, a few photos just mins later he found the part we needed. Had his son drive almost2 hours round trip to grab the part. We were in and out quickly. We are so grateful to have found Martin in a serious situation (side of freeway on a bend). Him and his family are knowledgeable and customer service through the roof.

Martin's Garage is the place to take your business in the Frazier community. John Martin is…read moretrustworthy, reliable, honest, & thorough. Plenty of shops here have stellar reviews from Grapevine travelers in an emergency, but aren't great for locals. I'm grateful to have been referred to Martin's! Having a reliable, honest mechanic is essential up here & it's a relief to have Martin's Garage.

In the midst of driving north on the Grapevine my engine light came on with an information note…read morepictur d below... Car had just been in shop... Pulled off at Frazier Mountain... Googled what m ssage went and then looked for nearest repair .. Jeff was awesome, answered all my questions... Discovered codes and gave an assist.. Hopefully as you travel, this doesn't happen to you .. yet if it does.. highly recommend Thank you Jeff ‼

Great service. Friendly owner. Can't ask for more. Highly recommended. Only 10 miles from where I…read morelive.

Was in a nine line bind and they were able to help me out and get me on my way very quickly! 10/10…read morecustomer service. Thank yall very much!

We broke down on highway 5 going to LA. This shop saved our car and got it back on the road! Nice…read morepeople and very helpful! Labor price was very fair!

My sister and myself were heading down southern for a family emergency. Our engine over heated. All…read morethe workers were very extremely helpful. Thank you all once again for all your help!

Alex helped me out and was so helpful and kind, answered all my questions, and were able to get me…read moreback on the road within a couple hours. Their pricing is very reasonable, and they were up front about costs.

We got a rental from the Bay Area to travel down to universal studios for a family vacation. Bad…read moretires on the vehicle from the get, 6 years old, dry rot, shoulder wear. I knew better. But I had vacation eyes! So obviously, I had a problem with one of the tires on the trip lol it started losing air pretty rapidly coming out of the Grapevine. so we found this place right off the freeway when we were getting gas across the street. We were greeted by Curtis out front. He told us to go inside where we met Jade. Both of them super friendly and professional. Turns out the spare was 10 years old and completely unusable lol but the good news is they had a tire in my size. Which was shocking because it's a 22 inch wheel. She worked me up a good price and Curtis made it happen. Jade was fun to chop it up with, she was really friendly and we found we had a ton of stuff in common! Felt like your good old fashioned neighborhood garage. We were back in business and on the road in an hour. Super appreciate Jade and Curtis! Great customer service and they helped turn around the ugly energy I had from the tire drama! Def recommend !

Truck overheated.Ended up here when I was towed from the Grapvine…read more I spent a lot of money, and time only to have their repairs fail because they were installed wrong with no quality control. The whole operation felt extremely shady already. I was already uncomfortable leaving my vehicle there. But I was traveling and Lebec was nearest. It "felt" like they were the only repair shop in town. They did the repair and replaced parts. But got lazy and lost fasteners,bolts, didn't tighten. All their damage was discovered by other mechanics later. If you have an emergency in the grapevine avoid coming here at all cost.

Jesse was real about the repair. How high quality repair once is worth more than little repairs…read morethat gets worse overtime and end up being more expensive than it first started. Had an engine coolant leak, and he pinpointed where it was and gave me a full rundown of what the repairs would cost and got it done. He then showed me the broken parts and where it all started. Jesse did an honest work pretty quickly as well. Even gave my engine bay a clean.

Was having some squealing issues with my brakes. Jesse was able to get me going in no time. Thank…read moreyou for the help!

First time customer, where I called at the end of the day to see if AWS Automotive (AWS) could look…read moreinto an improperly working fan motor on my son's 2013 Mazda 3; I also asked for an oil change. To my surprise the shop was able to get me in first thing the next morning. AWS called me and gave me their preliminary estimate; which I agreed to. All work was completed as discussed and stayed at agreed price. The car runs better than before we took it in. Jason & Caleb provided great customer service. I definitely recommend AWS for your automotive repairs if you need honest, trustworthy and valuable service. I will be back, for sure.

If your car was your actual living baby, AWS would be your Dr of choice for them. I have had my car…read moreat a couple of shop mechanics, one as recent as last week. Hands down AWS was superior. After picking up my car I took her out for a on the streets; freeway; and backroads. She never had driven as good as she did after their work on her, talk about exciting! l value their communication with me and patiently explaining what was needed; and, what could be done but could also be left for another time. I had it all done as their pricing is fair; their communication is excellent; and, road worthiness is such an important safety factor not only for my family but for other fellow commuters as well.