Worst customer service I have ever experienced in my life. We went in on a Tuesday, looking at a used expedition. After test driving the car, we realized it had some serious mechanical issues. We were still very interested in the car and had talked to the owner of the dealership about fixing the mechanical issues and then we would purchase the car the next day. The next morning we kept trying to get ahold of the owner, but we were only able to get a mechanic on the phone, who said he was only instructed to fix one of the problems we had spoken about with the owner the day before. After a few more hours of not getting a phone call back from anyone, we decided to stop in. The owner was in the office and tried to make excuses for why he had not returned our calls. When we asked if the issues with the car had been addressed he tried to convince us there were no issues and that the car was in perfect condition. My husband, a mechanic himself, knew there was something wrong with the car. The owner obviously thought he could sucker us into buying the car and not fix whatever problem there was. When my husband tried to shake his hand and say thanks anyways (because we might have come back in the future to look at other cars) , the owner refused to shake his hand and told him to " just get the hell out". We were shocked that he was speaking like that, and we started out the door. As we were walking out he yelled after us, trying to provoke my husband, saying "you can't even pay for this car yourself you f@#&king mooch, you have to borrow money from someone else." Which is completely untrue. We wanted to finance the car as an opportunity to build our credit, even though we could have paid for it outright. Needless to say, after that rough exchange of words, we will never be stepping foot on that lot again, not recommending them to anyone. Beware working with this dealer, as they are rude and extremely unprofessional. read more

Ed Dunne is a well polished shyster. But he hides this perfectly during the sales process. (Or he wouldn't get many sales, of course) We purchased a 2005 Honda Pilot that after the first 2-3 weeks started sounding like metal on metal when we braked. The brakes were bad all the way around! All 4 brakes! The mechanic said when he inspected it that they were metal on metal when we purchased it. So he sold us a car with unsafe, terrible brakes. Metal on metal, no pad left on any of the brakes. Cost of 4 new rotors and a brake job: 800.00$ Ed Dunne, when confronted about this, claimed the brakes were "just fine" and called me and my fiancee liars. Ed Dunne sells unsafe cars to unsuspecting, trusting people. Please think about the type of person who would sell anyone a car with 4 bad brakes... Only the worst type of person would sell a car with 4 bad brakes to anyone. He couldn't care less if they get in an accident and become crippled or die. If he did, he wouldn't be selling a car with bad brakes. But he made an extra 800 bucks! See how well that works for Ed Dunne? The man, seriously, has no conscience. Long story short: If your even thinking about doing business with this man, Ed Dunne, simply hit the gas and keep on driving till you find another dealership. He lies, cheats people and sells people unsafe vehicles, all to make MORE profit! He is the worst kind of salesman and the type of man who gives car sales people the bad reputation they often don't deserve. And he gets extremely rude when you call him on the carpet for the shoddy vehicles he peddles to unsuspecting people. He called me an as8hole and told me he wouldn't ever sell to me again. He told me to get the fu*k off his lot. Couldn't believe it! Thank God is all I have to say! Ed Dunne also has a referral program where he gives 100 bucks to anyone who refers a friend, etc, to purchase a car. The person who referred us never even got her 100 bucks. We asked him if she got her money, and he lied to us and told us she did. We called her and asked her and she never got a dime of that referral money. So Ed Dunne is simply a liar. She also told us she purchased 3 cars there and after all the problems she had with the last vehicle, and not getting her referral money, said she wasn't ever going back to that man for anything. much less another car. He does not treat customers well at all. Total contempt would be the best way to describe how he views customers. So between me, her and my fiancee, there is 3 people who won't ever get cheated by Ed Dunne ever again! Ed Dunne is a bad person, with poor character and no morals. That is the only type of person that can sell a car with no brakes to unsuspecting shoppers. Good people couldn't do that because they have a conscience. I myself, couldn't do it. It wasn't a mistake on his part. He knew they were bad. But he made the decision to sell it in its unsafe condition and roll the dice with our lives. It's just how he does business. He is a bad person with no morals. Put his dealership in your rear view mirror now and drive to the next dealership. He will screw you too if you give him the opportunity. Don't! And lastly, Ed Dunne sold us a car with outstanding recalls on all of the airbags without informing us. I guess this is ok, if you want airbags that shoot shrapnel into your face in an accident. Not sure about you, but that's my least favorite thing to happen when the airbags go off. We took it to Macgrath Honda in Crystal Lake and had it fixed for free. Total time: 77 minutes. And that's 77 minutes of free work that Ed Dunne, if he was a good person with good morals, would surely have gotten done prior to selling the vehicle. Especially since it was free. But he couldn't care less whether his cars are road safe or not. All that matters to Ed Dunne is making a few extra hundred bucks on each sale. Safety be damned! He couldn't care less if you buy a car and die a half an hour later because it had no brakes or the airbags shoot shrapnel into your face on impact. He got paid and that's all that matters to this used car salesman. Buyer beware! read more

I purchased a Ford Escape from Ed this past weekend and he made the process move smoothly so that I could get on the road back home. Would recommend! read more

Had a great experience buying my excursion here. They let me take the truck for a couple of test drives and did not hesitate to let me take it to my mechanic. Went out of their way to make sure I was happy buying there. read more

If you are looking for a used car, this place is where you should go! We were apprehensive on buying a used vehicle but so far the Ford 350 we purchased from here has been great for us & was in great shape! We were in & out and worth the drive we took from Northwest Indiana. No "car salesman" uncomfortable feeling like going into other dealerships. Ed is a very helpful, genuine person to buy from. read more

Ed was extremely easy to work with and made our process so simple. We are thrilled with our new truck. Ed was genuine, helpful, and easy to deal with. read more

Very great experience I found the vehicle that I liked, completed the online application and was approved. Test drove the vehicle and closed the deal in about an hour or so. I would definitely recommend purchasing your used vehicle from Dunne Deals. E.W. read more

Although I read the review on yelp, I also read several other reviews online about Dunne Deals. Some good and some bad. Well they had a van that I was interested in. So I took the gamble and went. I have to say that Mr.Dunne wasn't pushy nor rude. I thought he was a genuine guy. I was there for a few hours due to him constantly being interrupted by walk-in previous customers, which didn't bother me. And I concluded from my observation that he truly seemed to be a decent guy. So, I would definitely buy from him again. And a word of wisdom, you should always read what other postings people put on here besides the one the you are reading at that moment. Cause some people are quicker to write something negative then something positive. So look at what those negative individuals have to say in their other postings before taking it to heart. read more

I bought a Trailblazer from Dunne Deals. I didnt have to go to great lengths to negotiate for a long time to get my purchase. Financing was exceptionally quick and the service was exceptional. I was treated VERY well. This was far and above the common used car purchase experience. Honest straight forward conversation and a reasonable price even with my trade. There is no such thing as a perfect used car, but there is a BIG difference between dealers that stand behind their product and those that don't. This one does. A rare quality these days. If a person cant get along with Ed Dunne, they probably cant get along with people in general. His comfortable & straight forward approach is very hospitable and welcoming. I have now had several transactions here and always the same great customer service. I have sent literally dozens of people here, many have purchased and without exception, let me know that they have had the same great experience. If you are in the market for used, at least start here. read more

I had the best experience with Dunne Deals. Really tried to help in every way possible to get my family into a safe car at a good price. Eddie went above the value on my car, and cut the price on his car, just so my family would be safer, in a better car. GREAT car buying experience. So, good that 3 months later, I'm now going to trade my other car into him. This will be my go to dealership from now on for vehicles. I can't say enough of Eddie and Dunne deals. This is a place that you can go to and trust that you are not going to be taken advantage of. read more