Called this business first when I broke down in Lithia Springs. My car only had to go a couple of…read moremiles to the dealership. He was busy and couldn't make it, but he recommended another business, which led to a third business. I was basically left stranded for almost two hours because the third business forgot about me. The owner of Cobb Towing called me to make sure I was taken care of. When he found out I was still stranded, he came to get me. Not many people would call to check on people they couldn't help, at first. This guy was awesome!

he is fine but he very rude but overall service is fine.maybe he should learn some mannersread more

The first day I received my car there were still damages to be fixed. I spoke with the person on…read moreduty, who was very rude and demeaning. He was talking back about the way I closed my trunk and questioning the fix I was asking for (my bumper pad got scuffed and was completely dislodged when I got my car back. I asked for it to be replaced, he tried to say "are you sure it was damaged from the crash?" I said I had photos and videos to prove it, then he was quiet). They also wanted me to sign a form that said I was "fully satisfied with the work completed" in order to take my car home when the work had, in fact, not been done. This ensued in a 30 minute long argument. I already had to make a trip back to get the piece repaired that they should have done in the first place and they wanted to be absolved of all warranties before the service was complete. However, the next day when I came to get my bumper pad fixed there was a really nice repair man named Rodney who helped me. It was a night and day difference from the first worker I interacted with the day prior. He was helpful, friendly and got me done pretty quickly. He made a comment about whoever stuck this damaged pad back on didn't even put it on properly- he had difficulties getting it off without damaging the fresh paint. The actual work on my car was fine and I am satisfied with it, however it would have been ideal if it had all been completed at one time. I had to take off work to come get my car only to be told I had to come back again the next day to get the bumper pad fixed. It should have been replaced with everything else in the first place, especially since they stuck a damaged pad back on the fresh paint of the bumper. And then because when I received my car it was literally hanging off the car; the glue was not adhered at all. I will say that my car had a lot more dirt in it than when I brought it to the business. There was grass and dirt all over my mats. Plus the plastic liner in my trunk had a huge white scuff mark on it that was not there previously. 5 stars for Rodney, 4 stars for the repair on my car, 1 star for my experience when I first picked up my car and the salesperson was very rude.

The lack of communications is staggering. Car was supposed to be ready Wednesday, then I'm told…read morethat that they received the new bumper, painted it, only to discover that it was damaged, supposed to be ready Thursday, nope, told Friday AM, went there at opening to be told it was not ready, broken headlight mount. Maybe Friday afternoon. Unless I called I only heard from them once, to set up initial drop off. Zip Zilch Zero Nada, no communications. Would never use them ever again.

EXCELLENT SERVICE! From start to finish the most…read moreprofessional towing experience I've had in over 40 years; period. HIGHLY recommend. Competitively priced. If you happen to find someone cheaper DON'T DO IT, you may really regret as I have personally had issues in the past. Eric and Justin were great. Thanks guys! Mitchell Castleberry

So then dealership I'm going to have an open spot so they can fix my car with a broken tie rod, so…read moreI called insurance they called this company, I requested this over an hour and half ago and right when they are suppose to arrive their dispatch is down? It doesn't make any sense. I'm kinda just pissed now because this is the 6th tow company I tried the 5th one got my car home. Now I'm waiting and it's claiming my driver will be here in 13 minutes. I have a high doubt that they are going to drive away I'm annoyed for sure. Edit: so after maybe (I think 5 hours) they finally were able to get my car up and to the dealership so I thank the three drivers that came and dealt with this. I appreciate it a lot and they deserve a raise.

Elite 7 offers competitive pricing, high-quality, and is super flexible! I highly, highly…read morerecommend, and if I ever need towing again I know that Ray has my back.

My son broke down in the middle of nowhere on my birthday, and after 5 towing companies failed us…read moreby ignoring that we needed a flatbed, claiming to offer 24-hr service but not wanting to be woken up, or not showing up at all despite telling us they'd be there within the hour, we called Ray at 2:30 in the morning. With kindness and a smile, he showed up in 30 minutes with a flatbed and towed us outside of the service area for a great price! I highly recommend Elite 7 Towing should you ever need roadside assistance.

I am reaching out to you regarding damage to my property during a towing for my next door neighbor…read moreon 3/21/24 after 8 pm. The drivers drove through my yard in the process of the pick up. I addressed this with the two drivers who were very nonchalant. The truck was on the same side of my yard which recently had $2,000 worth of plumbing repair less than 2 months ago. I spoke with one on the men regarding the damage. He acknowledged and claimed ownership of the damages; however he did not provide me with his name nor any contact information. The truck became stuck in my yard during the pick up. After, the truck was able to gain traction, the drivers fled the scene. A police report has been filed for documentation purposes. I trust that this matter will be handled professionally and in a timely manner. I am following up with you regarding damages to my property. Thus far, there have been no responses to my recent emails nor texts from you regarding trespassing on my property and the damages to my property. The lack of professionalism and accountability is very shocking.

Unfortunately I had to get my car towed to the dealership. I called they got there within 30…read moreminutes (which in Atlanta rush hour traffic is a blessing). Got me to the dealership. He was patient while they found somewhere for him to put the car. He even offered to drop me home. Courteous and professional the entire time. I hope I never need another tow, but if I do, I know who I should call.

Good customer service - the work was done correctly…read more I would definitely recommend any Mercedes benz owner to take their vehicle here on out of warranty work

Gave him a hard project. Didn't seem interested from the beginning 4 grand later truck is still…read moredoing the same failure to shift as when I brought it to him. "Trucks a ticking time bomb" should have turned me away and not taken my money if you weren't confident in your work.

My wife Beth brought her white Lincoln Continental here, and we couldn't be happier with the…read moreservice. Huge shoutout to Dee, Stephanie, Nick, and Levi -- every one of them was professional, friendly, and incredibly helpful from start to finish. They kept us informed the entire time, answered all our questions, and made what could've been a stressful situation feel easy and stress-free. The quality of work and attention to detail were excellent -- the car looks amazing. You can tell this team truly cares about their customers and takes pride in their work. We highly recommend Candy Apple Collision and would definitely return if needed.

This place, including the employees, is EXCELLENT! Phenomenal customer service was at the top of…read moretheir list. They even washed my car & got rid of some tar on the fenders. They went far & beyond!!! Thank you, Ms Dee

On Feb 1st my 16 year old son was rear ended causing the bumper and car frame to touch his back…read moretire. We called triple A and waited. After 4 hours a friend of mine said why don't you call Daniels towing around the corner. They came over right away, brought us to the shop and figured out how to get that frame off the tire just enough to let us drive it home saving me from extra towing & storage fees. All the gentlemen were kind, curious and sympathetic to the situation that my son had just faced. I highly recommend this company for their service and commend them for their quick service, thinking and sensitivity.

I know one experience doesn't say everything, but I had a very poor experience and will never use…read morethis company again. First, even throw my vehicle was towed mid-afternoon, they were not willing to tow it to our shop in Smyrna because of traffic. I've used Marietta Wrecker and a few other companies 10+ times (for business) and they never had any pushback on towing the vehicle whenever and wherever we needed. Second, they told us they would tow the vehicle to our shop the next day, but it took them 4 days to tow it back. Furthermore, they did not communicate with us to let us know they were running behind. We reached out them multiple times and they kept kicking the can down the road. Not a big deal in the grand scheme, but I want to work with people who do what they say they will do. Finally, they charged us $6K for the tow which seemed exorbitant based on past experiences. Since I'm not in the industry, I sent 20+ pictures and videos of the wreck to a large local company we've used many times to price check. This other company said they would have charged about half and said many of the charges on the invoice were inflated. All in all, this company provided poor service, didn't keep their word, and charged twice market rates. I'd caution anybody who is considering using them (especially businesses).