Charlie has been great since first contact. He has been responsive, understood my needs and…read moreconcerns, and even checked back in a couple weeks after the first treatment to ensure that there were no more ants. Their regular products are pet safe, and when he applied the mosquito treatment he remember I had a dog and warned me not to let him out for at least an hour after that treatment. He also follows up a treatment with a text, reviewing again what's been done. Highly recommend this team!

Great service so far; clear communication, easy to work with. They clearly have a passion for…read moreextermination!

Just used their services for pest control for both the yard and indoors. Did a one time service and…read morewill decide on periodic service. There was no pressure - Dave was very professional and detailed about explaining services and what would work best for our needs. We had an ant issue and in the past had mosquitos and other biting insects in the yard. Their service is eco-friendly though I didn't deeply probe the materials used. Dave was great to work with. Will report back on results - so far issues seem addressed.

Best pest co in Naperville - not even close. Got mice? Not after David gets done w your house…read more We had used another service for many years but they were horrible (don't ever use EcoSheild because their customer support is terrible) and it was a relief to find Kaptar. David is everything you would want, patient, friendly and someone who gets the job done!! Clean and efficient & always on time. You guys kick ass!

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

Good response. On time. Job well done. And a good value…read more Price included two trips. Friendly. Knowledgeable knew what he was talking about.

10/10! We had Brittany out to our house today, super professional- thorough and accommodating…read more Always highly recommend them to anyone that is looking to get rid of any little ants - spiders - any issues. Thank you again! Appreciate you guys!

Great service! Blake came out to help with our mice problem. We started with some traps to see if…read morethat would resolve the issue. Sadly, it did not. We had to do more. We called Blake out again to which he set more traps, identified entry points around the outside of the house, and sealed everything up. He was kind, polite, and very knowledgeable. He showed us what he was doing and why. I personally love when I learn the "why". After sealing up the house, he came back 2 weeks later to check on the traps and see how things were going. Their service comes with a solid warranty and any new critters we encounter, just give them a call and they'll come out to check, diagnose, and fix. It's not the cheapest to get your house sealed up, but worth it with the extra home visits and warranty. Highly recommend!

Still a wonderful place! Friendly staff and great service - only complaint is that they have become…read morequite expensive. We would love to use them but just can't afford to do so.

Great job! Helpful and thorough. Called them on Thursday and they came out on Friday.read more

Excellent personnel who really care. I recommend them wholeheartedly. Michael came out quickly and…read moresolved my problem.

I contacted Pest Arrest because I found a mouse in my house. They were prompt in scheduling an…read moreappointment. Hank came out and he was great to work with. I would definitey recommend Pest Arrest to anyone who has a mice problem.

These guys are great. Quick to respond and pick up the phone, super knowledgeable and patient with…read morequestions. When they arrive, they're swift, professional, and efficient - no BS and get the job done well. They helped us with yellow jackets and cluster flies. Definitely our go-to.

They quickly responded to my inquiry and provided a reasonable quote. They accommodated my…read moreschedule. The tech was professional and on time. Treatment has been very effective thus far. Highly recommend!

This place tries to scam its customers. I fulfilled my year contract and they virtually kept my…read moresubscription hostage until I threatened legal action. I called before the end of my contract and they said I had to wait until my contract was up. Then I called when it was up and they refused to close my account twice. All I wanted to do was pay the money I owed and close the account and it felt like moving the Earth to get it done. Run run run away from this company

Wow not surprised that the reviews are so bad. This company is awful. Treatments do not work at…read moreall. The second treatment, their services tech didn't apply all of the areas he was supposed to . They will keep sending people back and results are still the same. Once tech could not even identify one of my indoor pests. Put out flypaper traps I could have bought myself at Home Depot. None of these traps caught even one pest. Now they canceled the service and are trying to collect $100 from me. Good luck with that!