I moved to farmington, New Mexico about 6 months ago and found Durango Joes Coffee. On my first visit, I met a nice patron and we had a great conversation about finance and other investment strategies. Our conversation started over coffee on the inside and eventually ended up outside in the parking lot. We conversed in the parking lot for around 20 minutes, when my acquaintance received a phone call from the staff of Durango Joes, asking if she was "okay" and mentioned to her that "He looks creepy". I felt absolutely uncomfortable and tried to make lite of it, but in my mind I was wondering why coffee barista staff would do such a thing, or why they would involve themselves in the personal business of their patrons? I also felt that it was slanderous to my character, as I was new to Farmington and being judged based on the way I look without knowing who I am as a person. Either way, very unprofessional to say the least. On one if my next visits, a few months ago, I had a barista get directly unprofessional with me to the point where I needed to request her to "calm down" and "act professional", which was becoming a problem, as she grew increasingly emotional with bias. Recognizing this, I ensured that I maintained a calm disposition in attempt to center the conversation to a better level of communication. My effort was vein, as the barista stayed in a disagreeable manner, with it being personally motivated (I felt), and proceeded to say that I will be banned from Durango Joes. I responded with something to the effect of "I would like to speak to your manager and would like to leave my contact information", while asking for a pen. The barista aggressively smacked down the pen/paper and I proceeded to write my contact info and left afterwards. I called Durango Joes, spoke to a manager, who informed me that I was not banned from Durangos Joes, and that I could frequent the location again, while apologizing for the encounter. With that said.... I have only returned twice in the last two months, with today being the second visit. This leads me to my visit today. Today I stopped off for a tea, and got inline to order. Without saying a word, I was told that " I'm not serving you, you are banned from here", to which I replied "that I am not banned and that management had told me this" The barista than stated "I going to call me manager" with my rely being "go ahead, I'm fine with it". It right after my reply that the barista went to call, and the second barista then stated that she wouldn't serve me either. I replied with "its okay, I don't want to put you in that position". Her immediate response was " You're actually making me uncomfortable and I want you to stand away from the counter", and this was without any reason given. I replied with "certainly" and went to the table/bar nearest the entrance, while I waited for the assistant manager to arrive. Once on scene, the assistant manager stated that "I was banned and that I failed to understand" which I took as sarcastic and disrespectful, as it insults my intelligence. I then spoke to her and addressed her as "Young lady" and stated that she herself was the one of the representatives that informed me that I was not banned, which she denied. This was blatantly inaccurate and I didn't appreciate the dishonesty. Then I was asked to leave and I said I would as I tried to reason with her one last time, which failed. So I then stated that I will be seeking legal counsel as I feel discriminated because I am male. While I stated this, a woman patron called the police as she called. The situation was none of her business and there was zero aggression displayed from me towards anyone, employees or patrons. Either way, this was another terrible experience and when the police arrived, I was inform that the assistant manager wanted the police to issue me a trespass notice, which was based on nothing other than heard word. I asked to see something in writing in our conversation but she had nothing and I have been given nothing from Durango Joes to date. This is just a case of an immature young barista trying to hurt someone because she lacks professionalism, sophistication and character. I've lived around the world, fought in wars, fought cancer, and stood up for those who can't stand for themselves, never being treated so terribly, or banned from anywhere in the world, but visit Durango Joes Coffee, in Farmington New Mexico, and after 48 years on the planet, get banned/police called by a childish, immature, and unprofessional staff. Durangos Joe should screen the hires a bit better. V/R George Ph.D, Double Masters, Veteran, Pancreatic Cancer Survivor read more

Hurting for a pick me up this morning. Saw the place and decided to stop. This place is nice. Plenty of seating, even has a balcony inside and outside. I don't like how you can't just turn in or when exiting the parking lot make a left to keep on your journey. Music is playing lightly, not too loud, thank you. So there are plenty of workers to take your order but they don't. They need to address that as there are not that many customers. Latte is good. Glad I got one. I ordered a vanilla latte and was just right. I hate when they make it too sweet read more

Durango Joes Coffee - What's on the menu - Coffee & Tea Near Me - Farmington, New Mexico

See all

Amazing place with great coffee and really good breakfast food. This place is huge. Great service too! Huge patio and a space for a private meeting. I wish I lived closer! read more

Most Durango Joes are great. This one has consistently terrible service. Very slow and seems they only care about the drive thru

We are visiting family from out of town and needed a pick-me-up. We spotted this modern coffee shop off Main st. If you're looking for a great coffee experience, this is the spot! The young lady assisting us was very friendly. She allowed us to take our time to look at the menu. Also, I am currently following a semi low carb diet, so it was nice for the menu to show in parenthesis keto and sugar-free options. We loved this place! Awesome alternative to Starbucks! read more

Usually order the same drink consistently at any Durango Joes, but this location takes a significantly longer time, and does not get the order correct. read more

I like this spot. The coffee is delicious with my chocolate croissant. The service is fantastic and it's certainly a good spot to tuck in to do a bit of work. I notice there is a patio with a view of bluffs. I love the ambiance. read more

Durango Joes Coffee - Upstairs loft at Durango Joes using free WiFi. - Coffee & Tea Near Me - Farmington, New Mexico

See all

I stopped by this Durango Joes location during a trip to Farmington. I was trying to find a good place to work from and this new location definitely met the mark. There's free WiFi and both a downstairs and upstairs space to enjoy your coffee/pastry or set up a computer (as I did). The aesthetic is sort of urban rustic with a lot of wood, brick and metal. There is plenty of seating and even a sort of conference room with a barn door upstairs. I really enjoyed the drink I ordered. The Honey Bear is a honey sweetened latte that isn't too sweet. I'd definitely recommend it. Additionally, there is a lot of great branded merchandise and coffee accessories available for purchase as well as a drive-thru (in case you're in a hurry). Overall, this is a great place to quickly pick-up a coffee or sit and drink your joe. read more

Good coffee. Friendly staff. Creative, contemporary decor. However when I went upstairs I was surprised to see how dirty that area was. Food crumbs all over the coffee table, what looked like a dried latte spill on one of the leather side chairs. Finally I was disappointed at how loud it was when a handful of women came into the conference room. They drowned out the conversation I was trying to have with my friends. But really it was the dirty tables, chairs and floors upstairs that got me. read more

Have been in several Durango Joe's between Farmington, NM and Durango, CO. Each and everyone the customer service is Outstanding. Quality is A-1 or they make it right. Today met Joe, he is as kind and gracious as his employees. This is truly an excellent business and deserves five stars! read more

I have been to durango joes many times and I always order the same drink. This location has consistently messed up my drink order and today gave me the complete wrong order. read more

Been waiting in drive through for 45 minutes. Cars are taking at least 5 minutes per vehicle. Never waited like this before! Need speedier service. Maybe owner should be here to see the problem. read more

Just waited for 25 minutes for a chi tea at the drive up window. Got to the window and didn't have the right order. Poor guy was by himself. Second time I have given this location a bad score for terribly slow service. They need to do something about this problem? read more