I had a mostly positive visit. The check in was simple, and I didn't wait too long before being…read moretaken back. The medical assistant did a good job with asking about recent health updates and writing it all down. They also made sure to double check any info that looked outdated in my file. The doctor was focused and professional. They asked questions about what had been going on lately, listened to what I had to say, and gave feedback without rushing. I appreciated how they explained some causes and possible next steps in a way that made sense to me. They didn't try to fix everything in one go, but gave me a few realistic steps to take for now and said we could reassess later. That felt more reasonable to me. The visit was useful and left me feeling like someone was actually paying attention.

Dr. Cedric is the best chiropractor I've been to. I've received Chiro care from over a dozen…read morepractitioners and he is unmatched.

I injured my back (pinched nerve), and my primary care physician prescribed opiates. The pain kept…read morecoming back when I stopped talking pain medications, so I decided my regular provider wasn't cutting it anymore. Went to Awender Chiropractic, and I can't say enough good things about the place. Dr. Awender is lovely, and the woman at the front desk is super helpful. My back is feeling a lot better, and I stopped taking pain medication for it! He got me to where I needed to be so that I could start exercising again (even yoga hurt). For reference, I'm only 23!!

I came in for a massage and adjustment and would give Dr. Awender 4 stars but the massage 0 stars…read moreif I could so I guess I will average it out. I've had bad experiences with drop tables before so it was great to see a doctor who knew what he was doing and didn't cause further pain. I found the constant up and down movement of the table quite unnecessary and slightly annoying. I understand it might be useful for patients who may have problems turning over or limited mobility issues but why couldn't I just flip over on the table instead of having to wait for it to go up, turn around, and wait for it to go down for every little thing. Dr. Awender was pleasant and informative. I would recommend him for anyone who doesn't like to hear their backs being cracked! But skip the massage! Unless they get a new masseuse. I expected a more therapeutic massage since it IS in a chiropractic office but basically, if I wanted someone to rub lotion on my back, I would have saved my money and asked my BF to do it. The massage table was loose and squeaky and it kept rocking back and forth. I was slightly afraid it might tip over or something. In the middle of the massage, the masseuse suddenly hopped on the table and straddled me to further rub more lotion on my back. Not sure why she did that or if it was even necessary but a little warning would have been nice. Her phone went off a few times during the session and she made no attempts to turn it off. Great chiropractor but I am still searching for a place where I can get a good adjustment AND a decent massage

Best chriropractors in Palo Alto by far! So happy Custom Chiropractor opened a location so close by…read more(we live in Mountain Views next to Palo Alto). I have seen Dr Mati and Dr Di Bacco to help with some back pain due to working long hours at home and both have provided exceptional service. Highly recommend!!!

Dr. Mati is incredible! So knowledgeable and patient and amazing. I went for an acute injury of my…read moreshoulder and she did a thorough analysis and treated it by adjustments and many other different techniques. She gave an exercise plan through the app to follow up and I feel so much better. Also the appointment process was easy, it's available online and also I had called up as I had some questions and I was able to get the answers before visiting the provider. Thanks so much Dr. Mati, I'm so glad to visit Custom Chiropractor and would recommend anyone looking to address their pains.

Sean is a miracle worker! I've been coming here since the days of Dr. Bill Tarr and always felt…read moresatisfied but somehow never wrote a review. Then last week I experienced vertigo for the first time. Nothing the docs prescribed made much difference. I saw Sean for 3 visits in a row. WOW, with each visit I felt better, and by the 3rd I felt like myself again! Ready to sing Hallelujah!!! Thank you, Sean!

After months of relentless pain and countless treatments, Peak Performance delivered…read more On a Friday, I saw Sean for an adjustment. He is unrivaled in depth, executed with preternatural adeptness. I returned that evening for a ~90‑minute acupuncture session with Eliza. Her care was attentive, personal, and calibrated in intensity; she incorporated cupping and used a range of needles, including fire needles, while explaining flow of chi, my body's signals, and noting where mine was blocked. The next morning, less than 18 hours later, I returned to see Sean. The cumulative work of the prior evening had brought my body closer to baseline. Contrast that to my exhausting routine at home involving weekly and biweekly visits to The Joint Chiropractic (including an office that does occipital lift for migraines), top-ranked massages, frequent cupping (2-4 times/week), and packs and packs of Salon Pas and mug wort patches. This was the visit. I came because if there's anything to find, he would find it. I wanted relief all these months but grievously underestimated how immensely I needed it. I adjusted as if it was the first time. When he came to the neck, after the first part, my body sent signals that my brain didn't quite comprehend, that I was overwhelmed by what seemed like a typical Sean adjustment. Then came the second part of the neck adjustment. My body had such a profound release that uncontrollable tears were near torrential. This adjustment, which is simply Sean's standard process, had unlocked the long pent-up chi Eliza found. It was clearly a profound release of tension dissolving in an instant. Sean's adjustments transcend professional-level adjustments. He is a master.

Lovely experience and healing results I am happy to have found this practice…read more The doctor is upbeat and professional

Dr. Moeni is the first practitioner (after consulting our pediatrician and a physical therapist) to…read morerecommend X-rays. Her recommendation prevented further injury to a stress fracture and she wisely avoided any adjustments that may have affected that area. The adjustments that she did do were amazing and released tension in the neck and shoulders. I am definitely going back and would recommend her .

I had a very disappointing and stressful experience with the front desk person at this office…read more The issue started with poor communication around billing. I was initially told that my copay would be $30 for Dr. Helen and $20 for Dr. Deanne, and that my insurance had been checked. About a month later, I found out through my insurance that I was actually responsible for 30% of the bill. When I brought this up, the front desk person first denied saying that, and later offered to settle the account based on the $30 copay amount. However, there was no apology or clear explanation for the confusion. We had also discussed that the 4/30 bill would be handled later once I received the insurance check, since my card had already been charged the full $150 for that visit. Yesterday, when I tried to bring this up again, the front desk person would not let me explain and kept insisting that my bills had already been taken care of. She also said she does not handle billing, but did not clearly explain who does or who I should contact. What made the experience worse was the attitude. When I tried to understand who handles billing, bookings, and patient communication, she responded defensively and said, "Oh, now you are saying I don't do anything," which was not what I said. I was simply trying to understand who was responsible for what, especially since she had said she does not handle billing or appointments for all doctors. The most upsetting part was being personally insulted and called a "sad person who makes other people sad." That is completely inappropriate in any service environment, especially in a healthcare or wellness practice where patients come for care and support. This was not the first time she referred to me as a "sad person," and it felt dismissive and disrespectful, especially as someone coming in with severe shoulder pain and trying to resolve basic billing and appointment issues. The communication around appointments was also frustrating. When I switched to Dr. Deanne and asked how to book with her, I was told to check online with no clear guidance. After asking again, I was eventually sent a link by text, but only after being told, "I don't handle her appointments." Yesterday, I checked in and sat in the doctor's office for several minutes, but the doctor was not informed. I had to go back and ask twice, and the front desk person clearly seemed upset about it. The last two months of dealing with this front desk experience have been extremely frustrating. Patients deserve clear communication, patience, and basic respect when trying to resolve billing and appointment issues especially when it's caused by the provider . Overall, this experience fell far short of the level of professionalism and respect patients deserve

AMAZING CARE - HIGHLY RECOMMENDED!…read more I began visiting Thriving Chiropractic about 4 months into an awful battle with frozen shoulder. At that point, I'd already been doing physical therapy for several months, as well as having a steroid injection. I wanted to "throw the kitchen sink" at the shoulder to help recover as quickly as I could. Thriving Chiropractic offered me both chiropractic care with Dr. Helen and acupuncture with Dr. Christina. I took one appointment each week with both, in addition to my physical therapy visits twice a week. Dr. Helen and Dr. Christina were both excellent in helping speed my recovery! After "just 7 months" (which is exceptionally fast in the land of frozen shoulders where 1 year to 2 years is more typical) I've recovered 95-100% of my shoulder range of motion and I'm on track as I work towards patiently recovering my strength. I want to give extra praise to Dr. Helen for doing an incredible job understanding and assessing my condition each week, providing a range of care modalities to help my healing, and providing me "homework" to complement what I was doing with my PT. In addition, she's just a super friendly person who takes an interest in your life outside of your injury and I found her incredibly pleasant to talk to during treatment. Dr. Helen truly has an exceptional, holistic approach to care - she completely defies the stereotype of chiropractors simply "cracking joints." Every time you leave her care, you leave feeling great. Dr. Christina was also very professional and caring. I'd never had acupuncture treatment before and she was very gentle and careful to ask about my comfort during and after the treatment. Due to the nature of acupuncture (you spend a long time sitting with the needles in quiet solitude), my interactions with her were less so than with Dr. Helen. But I felt confident in her care and would go back if ever I had the need. Front office staff were always very friendly and welcoming, too. Thank you all for being so wonderful!

I had a really great experience with Dr. Iannick Remillard. He takes time to listen and not make…read morethe sessions feel rushed. I came for my chronic pain with stiffness and tension. Happy to report that I have noticed a positive improvement since starting the treatment with him. I have been to many other chiropractors in the past and my neck is not the easiest to adjust so I know when I have found a great chiropractor. I appreciate how everything is explained clearly and the home exercises he recommends are super helpful. Also, I had a session with Dr. Ian and he is wonderful and skilled as well. The office is clean and appointments are easy to make. Athena at the front office is super helpful and friendly.

I've been coming here since January (ish), started out once a week, reduced to once every 2-3…read moreweeks. Athena at the front desk makes everything so seamless, whether it's via email, phone call, or text. IHC is extremely responsive, professional, honest, and kind! I originally wanted Dr. Keiko Gill, but turns out she's moved. I opted for Dr. Eric Glenn, and I 1000% recommend! Since the beginning, he's listened to my concerns, whether it was a passing comment about jaw alignment or how I felt like I was walking funky these past few days. He's never dismissive and always attentive. Dr. Glenn welcomes any and all questions, feedback, and concerns. His chiro care and the way this practice operates have actually been so life changing. Too many positive things to say about Dr. Glenn and his team!! -- Side note: two entrances. Cal Ave entrance: no cars allowed. Find parking in the garage on Cambridge Ave (closest lot) or Sherman Ave (behind Zareen's). Walk all the way to the back as if you're exiting the building through the other side; it's on the left before the back entrance. Back entrance: park via Cambridge Ave, and you're right there!

Very soothing and clean setting. There is even parking in the back!…read moreBen was so professional and really went out of his way to squeeze me in for a time sensitive treatment. I would recommend him to anyone seeking Accupuncture therapy!

Really helped resolve my issue. Great place and efficient…read moreservice. Ben is a caring practitioner.