Kathy, the Assistant Manager and her crew are service excellence. We had confusion from our…read morepainter of the brand and finish of the paint needed. The team, who is extremely knowledgeable, helped us get the right paint. We have been going to Spectrum since we moved to Richmond 7 years ago, and are always pleased with the attentive, cheery staff, even when if they are busy. I highly recommend this paint store.

So, I'm a woman and paint stores are not my ideal shopping venue. I was looking forward to…read morechoosing a paint color for our new law office and mistakenly went to Lowe's not realizing that I needed a professional. Thank God that I found Kay at Spectrum Paint! Not sure if she would feel the same way (ha ha)! She helped me choose a paint color, answered my endless questions and the paint looks AMAZING! The Manager, Lynwood, is definitely an asset to Spectrum Paint. I would highly recommend you visit this spectacular team for all your painting needs.

This is the first time I've realized there is a paint store right outside Carytown. I had plenty of…read moreparking and is well stocked. I was able to walk right up to the counter, order my exact color and 10 minutes later was done and out the door. If you have ever had to order paint at a big name hardware store, then you know how long this takes and you are usually 12th in line. But Jeff got me set up really quick and was very helpful!

Tim who works on Sundays is a paint champ. Always patient, helpful, and he knows his paint…read more Regardless of the color you want, get your paint mixed here. He'll take care of you.

Always seems to be one person working here, even on the last day of their 40% off sale and on…read moreSaturdays.They give preference to the commercial customers and retail customers wait. Color matching not great. Better use a SW color or forget a perfect match. Overheard a contractor quoted $15 for a paint I was paying $40 for. Starting to like Home Depot more everytime I go here.

From the owner: Your local commercial Sherwin-Williams Paint Store in Richmond, VA, serves professional…read morecontractors, facility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance. A Spanish-speaking representative is available to assist customers.

Five stars just for the resident store cat greeting shoppers near the aisles, but the customer…read moreservice in plumbing is what really made this trip stand out. We came in needing a replacement toilet gasket, which can get confusing fast once you are staring at a wall of slightly different sizes and materials. An employee named Andre was in the middle of completing another task down the aisle, but he stopped what he was doing without hesitation to help us out. Instead of just pointing at a shelf and walking off, Andre took the time to ask about our setup and walked us through what to look for so we didn't end up buying the wrong one and making a second trip. That kind of practical, proactive advice saved us a massive headache once we got home to install it. Huge thanks to Andre for going out of his way--and definitely keep an eye out for the friendly store kitty when you visit!

I recently had to visit this Lowe's because my usual location was out of stock of quite a few of…read morethe things I needed, and I'm honestly so glad I made the trip! I was pleasantly surprised to find everything I was looking for, plus so many other things I didn't even know Lowe's carried. They had totes in different colors, ( Pink ) and I ended up picking up four mini totes. I had no idea Lowe's carried them, and I thought they were absolutely adorable! I also have to give THIS Lowe's major credit for having one of the BEST plant sections I've seen at a Lowe's. The variety was great, but what really stood out to me was how incredibly lush and well cared for everything was. I honestly don't understand how every Lowe's can seemingly source from many of the same growers, ( Costa Farms ) yet the plant sections can look so completely different from store to store. This location was doing something RIGHT! There wasn't a single area where plants were sitting in standing water or obviously being overwatered. I didn't see gnats or little bugs flying around everywhere, and at the same time, I wasn't seeing plants that were completely dried out and struggling because they needed water. Everything looked healthy, vibrant, and genuinely cared for. As someone who loves plants, I really appreciated seeing a garden center that was clearly being maintained instead of just having plants sitting there waiting to be purchased. The store itself was clean, organized, and easy to shop. I used the self checkout, and I also want to give a special shoutout to Zadia in the self checkout area. She was incredibly helpful, attentive, and genuinely willing to assist whenever needed. Great customer service definitely deserves to be recognized! And then there's FRANCINE. There is nothing more RVA than a Lowe's cat becoming an entire citywide community project! If you know, you know. Francine has apparently been shipped out before, and the whole city rallied together to make sure she made it back home. Now she lives at Lowe's, seems completely happy and comfortable, and even has an AirTag! Everyone who came through the store seemed to know exactly who she was, and practically everyone I saw walk past her stopped to take a picture or say hello. She was clearly very loved and well taken care of, and honestly, seeing her just made the whole experience that much better. Overall, I had a really great experience at this Lowe's. I found everything I came for, discovered some cute things I wasn't expecting, got to admire one of the best maintained Lowe's plant sections I've seen, received great customer service, and got to meet the local celebrity Francine. Definitely a Lowe's I'll be visiting again!

Came in with my kids (they can be a lot at times) to look at some paint for our new home. The day…read morewas rainy but the store was warm clean and welcoming. Everyone was extremely helpful and almost seem to fight (jokingly) over who would help us. However, Marcus was the associate who dealt with us directly. He was there when needed but not overbearing. I also found him extremely informative. He even took the time to explain the paint making/mixing process to my oldest. I look forward to working with them as our new house progresses.

From the owner: Your local Sherwin-Williams Paint Store in Richmond, VA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Purchased a wonderful recliner loveseat - great price and amazingly helpful staff. Was delivered…read moreby one of their contractors who made it super easy

Staff was so incredibly lovely and was able to find me a new in box kitchen faucet for $16. This…read moresaved me a ton of money and I felt like I wasn't ruining my community and the environment while I was shopping there.

PlantHouse RVA is the bees knees. If you attend a class there, you get discounts on other plants…read moreand products purchased the same day. That is how we ended up with a gorgeous Brazilian Snow plant at a great price. The staff are incredibly helpful and willing to answer questions about plants in the store and plants you have at home. They also offer repotting services for plants and/or pots bought in store.

Looking for something new to do in Richmond? I highly recommend checking out Plant House. It's a…read morecute plant shop that offers different terrarium classes and DIY workshop terrarium building and candle pouring! Reservations are a must if you have a large party and some tickets include alcoholic and non-alcohol beverages. They do have walk-in terrarium building, and the worker there was very helpful and gave us clear instructions. Before we got started, my friend and I got to select our terrarium bowl which comes in all different shapes and sizes. Prices range from $20-40+ depending on which bowl we chose. Each container let us know how many plants we can fit. After we got our bowl, the next step is choosing succulents, cactus plants or a variety of air plants. We can't mix air and succulents plants together due to different care for them. Finally the fun part begins! This is where your creative side comes in and I get to decorate the plants with moss, rocks, color sands, shells, and so much more. Plant House was really fun and it includes all the supplies and materials! Prices are pretty reasonable since I've been elsewhere that charged double! I love my new terrarium addition to my plant collection!