Tidy Maids did a great job cleaning our townhome. They were quick and had everything they needed. I…read moredidn't get a heads up when they were on the way to put the animals away but they didn't mind waiting a couple mins for that to happen. Would use again

I hired Tidy Maids for the third time, paying $209 for a monthly cleaning service of just the…read moredownstairs area of my home (approximately 2,200 square feet). Unfortunately, the quality has declined with each visit. Before their arrival, I called in the morning to request a 30-minute heads-up, as both my husband and I work from home. The last time they came, they forgot to notify us, so I wanted to make sure it didn't happen again. However, once again, they failed to inform us before arriving. When they showed up, I mentioned that I needed to quickly dry the master bedroom sheets, since they hadn't given me the advance notice I had requested. They assured me it was no problem as the sheets would be dry well before they finished. Two cleaners arrived, and we immediately recognized one from a previous company we had stopped using due to poor service. They spent about two hours cleaning while I worked in my office. When I noticed they were getting ready to leave, I went to grab the sheets from the dryer for them, but when I came out of the laundry room, they were already gone--without saying goodbye or asking if I was satisfied with the work. This was the second time they had left without attempting making the master bedroom bed. I called the scheduling manager to report the issue. She was polite and asked me to email pictures of the problem areas. She also offered to send the cleaners back, which I appreciated. However, a follow-up phone call to ensure the problem was fully resolved would have been a nice touch, especially to prevent this from happening again. As I inspected their work, I was really disappointed. Our house is pretty clean but they missed several areas: the backsplash behind the stove wasn't wiped down, the front of the dishwasher still had visible smudges and water spots, and they didn't move a few small items on our coffee bar to clean underneath, which when I moved them, you can see rings on the countertop (see pictures), pet hair and dust under the kitchen counters, and didn't use any wood cleaner or wipe down the bedroom furniture. They even made the guest bed with the comforter upside down. Not a huge deal, but shows a complete lack of care. On top of that, they didn't dust the bookshelves or wipe down my desk in the office. By the time the cleaners were sent back, I had already cleaned most of the missed areas myself, so they only came back to make the bed. Overall, I'm really disappointed with the quality of the service.

I had a deep clean service for my 3b3b home. We do have pets. While things were surface level…read moreclean, I would not have considered this a "deep" clean. There were a few areas they missed on the floors, sinks okay but still grimy and multiple areas I called out on my walk through to have them redo. Overall, very $$ for the end result.

We paid $418 for a 3 bedroom 2 bath house. This included an additional fee for a "first clean."…read more My biggest frustration is that they mopped but did not vacuum. There were numerous "dust bunnies" around the house after they had left that I had to vacuum literally right after walked out the door. They seemed to miss certain surfaces that still have dust/ debris on them. I had planned on having biweekly cleans after this but I will not be utilizing this company and will not recommend to others.

I've hired several cleaning companies over the years, and this one is by far the best. When I…read morecalled to request a deep cleaning service, I spoke with Greg the owner. He was very professional and easy to understand, asked all the right questions, and clearly explained their cleaning process. He also gave me an itemized quote over the phone, which turned out to be 100% accurate. Greg accommodated my schedule and showed up at my house on time with his wife Tamara. They first did a walk through to ensure that all of my concerns were addressed and expectations were set. They were friendly and approachable, and I could tell very early on that they are great people. When cleaning, Greg and Tamara didn't cut any corners. To the contrary, they worked super hard and went WAY above and beyond their call of duty. They vacuumed my carpet several times in all different directions to ensure the removal of several years worth of accumulated cat fur. A while back I accidentally spilled candle wax on the carpet in my office (it was a pretty big spill). Greg noticed it and offered to remove it, which he did with success! I've lived in my house for almost a decade and have never seen the bathrooms so clean. There were a few other areas I wanted cleaned that were not included in the deep cleaning package that I'd purchased, but they cleaned them anyway. Thank you, Greg and Tamara, for doing a FANTASTIC job cleaning my house. It is clear to me that you are passionate about what you do and care about the customers you serve. I am a huge fan of yours and would highly recommend your company to anyone.

serenity sparkle does a great job . Greg an his wife have been cleaning my home for a year. My…read morehouse looks a smells great . They are reasonable on their price and are very nice.I recommend them to clean your home.

From the phone chat to my appointment, I was very happy with the results from Steve after my…read morestandard cleaning service yesterday. He was focused in his cleaning routine going from wiping and sanitizing all our tables, lamps, the shades, bulbs and counters and all appliances. He even wiped all baseboards that he could access and doorframes. I was impressed. The company uses a multipurpose cleaner made with lemongrass essential oil which made the whole house really smell special, not just clean. I got the new client special and so this cleaning was the best value for the service. I'm already looking forward to my next cleaning next week. I highly recommend this cleaning service.

From the owner: Experienced, Insured & Background Checked, our team of cleaning professionals meet a higher…read morestandard in order to work in your home. Proudly serving the entire Frisco area offering a meticulous cleaning service for your home or business. Book your cleaning service today at HarrisWholehomeCleaning.com and enjoy discounts when you schedule regularly recurring cleaning services.

Maria worked efficiently and did an amazing job with little direction. I can't wait for her to come…read moreback!

We relocated from Los Angeles to a south Dallas suburb. We wanted to be closer with our daughter…read moreand new grandson. I looked for a cleaning service to do our regular once per month house cleaning. I interviewed several services. All of them right around $200. Texas Cleaning Service fell into the middle of the quotes not the lowest and not the highest. I called and spoke with their customer service representative, Tiffany. We had several lengthy conversations. These conversations were very specific pertaining to exactly what we needed, how many square feet in the living space etc. I then asked for a list of tasks as we had discussed. The list Tiffany sent was not totally inclusive of what was agreed upon during our conversations. I contacted her again and Tiffany sent a full list which concisely spelled out what they would have their team do during an appointment. I accepted the proposal. So far very good. Sometime before the appointment a person named Jacob began to get involved. He told my wife he was Tiffany's supervisor. This interaction could have gone one of two ways. After speaking with my wife he had some issues with the terms of the agreement that Tiffany and I had put into writing. That said, after revisiting the terms of the agreement he understood not only the pricing but further the amount of detail spelled out in the agreement and we moved cheerfully on. It's one thing to question things one may come across and another to actually have terms spelled out which protects not only us as consumers but also the vendors. My best advice is that Texas Cleaning Services provided a very good job at a fair but not lowest pricing available along with flexible staff, management and cleaning professionals coming from a point of view best in class service. This does not mean a verbal agreement is enough. Get all vendor agreements in writing. Jacob the supervisor did a good job standing behind their agreement. Irma the lead cleaner is very good, quite competent and we have requested her as our regular lead person. Maria also did an acceptable and the carpet vacuuming had that high pro finish and looked great for her portion of the work. Tiffany worked diligently to work all our needs into a cohesive document. All in all I recommend this company with 4 stars. They did lose a star for questioning the scope of work without reading through every point. That said, Jacob stepped up to ensure the agreement was going to be honored. So alls well that ends well and we are as committed to a long term relationship as we believe their organization is also committed. jc g

This is the first time I used Tidyex Home Services for my home in Prosper, TX and such a GREAT…read moreexperience. Kay did a wonderful job and did not rush anything but ensured the cleaning was perfect. Most definitely recommend!

Very prompt response time, quick booking availability and the work was well done. I took the deep…read morecleaning service and was happy with the results. I would definitely book again.

The girls would not finish the job and the owner was…read moreterrible to me when I complained. it was the worst experience I have ever had with a close out cleaning job!

Great deep clean. Willing to work with me on the reoccurring service tasks. On time, great follow…read morethrough, expert clean! Wish I had found them years ago!

Best cleaning service. Really gets the job done correctly. The house was so fresh-smelling and…read moresparkling. Met my expectations 100% Great price for the value.

Please make sure to get a Secured and Approved time window for service to be rendered…read more I had to cancel because they could only send 2 cleaners, after 2pm, and I expected services to start by 10am. Small businesses get a lot of my patronage. I regret that I didn't get the service I wanted today.

Amazing cleaning service from start to finish. Very clear and quick communication in the beginning…read moreto answer all my questions and lots of updates on appointment and arrival time. The crew did an amazing job and even allowed me to check progress in each room as they went along. Shout out to Christina for her baseboard skills and John for making our oven sparkly and new! Amazing work! Would recommend 10/10

I really love this company and Christina is really the best . She was super sweet and nice very…read moreintelligent and informative. The price was great most places started at $250. Honestly the $300 I've spent

They went out on a very short notice and accommodated our needs. Quick and thorough. Will be using…read moreagain.

They do an amazing job. Incredible team. They will clean with detail all specified areas and change…read moresheets if wanted. They are focused and professional.