DO NOT BRING YOUR CAR TO THESE PEOPLE - Went there to get a new transmission put into my…read moreHyundai..it took them a month to do it, and during that time they also ruined the steering system on my car, doing an unasked for "front end alignment" which is one of the worst service jobs I've ever experienced, I'm still dealing with this problem, my car feels like I'm driving on ice at all times...and the whole experience was violently expensive. I will never go back there, and, I'm warning you...their mechanics are totally incompetent and they don't give a sh*t.

I will not be bringing my cars in for oil changes unless it's part of the sale of the car. I just…read morebrought my 2018 Tucson in to have an oil change done and it was $90 for a basic oil change. The last time I brought the same car in for an oil change I had a set appointment came back two house later and the car wasn't done. I left and came back 4 hours later and it still had not been pulled into the shop. Unless it's warranty work I don't think I'll be using you guys for work on my cars anymore and it's a shame.

the sales force is fine. the service department will lie and not do what is needed…read more do not tske your vilvo here under any circumstances!

Dishonest. They are liars and use psychopathic psychological tactics to increase their revenue…read more Came in with a check engine light on. They told me to come back another day. That isn't appropriate advice for caring for an engine. They told me a price to repair the car. They increased the price the following day when the car was ready for pickup. They lied about leaving voice mail for me to come get the car, they lied about the price, then they tried to gaslight me about it. They told me that they were unable to get all of the diagnostic codes on the first day and I would have to come back another time to get the rest of the diagnostic codes. They also told me I would have to pay AGAIN to do diagnostics. Why charge $189 for diagnostics if you can't DO COMPLETE DIAGNOSTICS? Do them the fist time! LIARS, CHEATS, and FRAUDS. They told me before doing repairs that it would fix the problem. After they were paid they told me that it might not fix the problem and I would have to come back if it didn't fix the problem. Aren't they supposed to be trained by the car manufacturer in auto repair? They are a Volvo dealership, so one would expect them to KNOW how to repair Volvos. The only things they are good at is lying, cheating, and they are very good at being VERY BAD people AND mechanics. ROTTEN from the top down. They don't know how to fix basic mechanical issues. Not repairing vehicles correctly and fully the first visit seems to be a business strategy to make more money. If they don't fix it the first time, they expect you to come back to them and pay more money on a second trip, perhaps even a third trip. There are only 2 options: they don't know how to repair a basic issue on a Volvo at a Volvo Dealership or they are LIARS, CHEATS, and CONMEN. I would have chosen ZERO stars but that was not an option. They don't deserve 1 star.

Was in the market for a minivan... and I'm not even sure why I decided to drive here to look at a…read morevan I had seen online. You know how sometimes, you just have a really good feeling that the moment's right? Well I had that feeling this morning and drove here to make a purchase. Brian, salesman who helped me was awesome. No pressure whatsoever and just a really cool down to earth kinda guy. Made me feel like I was dealing with somebody I knew, not just somebody trying to make a commission. My credit isn't great, hell... it's not even "good". But the crew there crunched numbers and got me approved with very little down, and a good interest rate. So that's that and I was sold. Brought the van home the same day and so far I am loving that minivan life!! Haha... for times when I wanna feel young again thankfully I still have my sports car. Bill Gatton Nissan, thank you for pulling strings and making the deal worked out mutually. Oh and also thanks for the full tank of gas. It's the small details that gets noticed. You guys are awesome!!

They don't take care of you, sold our friend a $24,000 vehicle and when it wouldn't start a day…read morelater... They say sold "as is". Won't bring my buisness here.

Over the last three years I've been here with two of my Hondas and I've been satisfied with the…read moreprice and service. There should be a way to filter reviews based on service station or sales because I have never been to their sales department and never purchased a car here, but I think their service department is pretty OK. I needed the transmission fluid changed on my Ford F150 because I thought it might fix a rumble my engine was making. Two well-known service stations said they could not do the job, but Bristol Honda said they would. I had already done some research and they were able to work with me and bring the price down to something I could live with. Most importantly, the problem is fixed For now. And if the rumble comes back, I will likely return to Bristol Honda, and try a few more options to fix it permanently. Based on my experience, I think their mechanics/technicians are very skilled at what they do, and the main reason, I would return to this location. Customer service has also always been very good. I think their customer service and their mechanics Worked well together to communicate Everything I needed to know.

Seth Clark is the prime example of a great salesmen and a great example for the company , the…read morehospitality he provided is top tier, very welcoming and easy to get along with , today he helped my parents get a Honda accord 2026 and I tell yall he did a great job helping us out providing all the information we needed yall come check in with Seth

Best Used Car Dealership - Ever!…read more I bought multiple used cars, but this Dealership provided the best overall experience. They were straight forward about the pros and cons of each vehicle and provided an excellent price based upon the condition of each vehicle. I can't recommend Parkway any more highly. Start your used car shopping here, and I bet you want need to go anywhere else.

Dishonest can't trust them They lie just to sell you a vehicle…read more Salesman told us he had driver the vehicle for weeks and was in perfect condition. bought truck lasted less than three weeks and transmission went out. I haven't put five hundred miles on it