This is how a business should be run! They were courteous and efficient. My car came back looking…read morebrand new, with all the callibrations that are very complex on a recent Subaru, working just as they are supposed to. A special shout out to Haley, who was so helpful and cheerful! Thank you Automan!

The experience started out great. The estimator stopped and contacted us that the price was…read moregetting to be more than the value of the car....then, it all went downhill. Our insurance company messed up on our coverage (not Automan's fault), but the way Automan handled it was 100% their fault. RUDE! RUDE! RUDE! We referred to our insurance company for payment. When we called back to give info about who to contact about the payment issue, the guy was short, aggressive and rude to OUR receptionist. Our insurance company spoke with the same guy multiple times and we still received a certified letter threatening to sue. Just feels like the whole situation could have been diffused had they taken a moment to explain things to us with the courtesy you should treat human beings with verses the disrespect we received. I am unable to attest to the quality of work, but I wouldn't put my blood pressure through interacting with this group ever again.

Walnut tree garage: Jimmy Greene, best mechanic around, quality work, fair pricing and honest. Have…read moretaken cars there now for several years after an initial recommendation of a good ole' friend, and they were spot on! You will be glad to you gave him and the shop a try when you need a mechanical fix!

my truck wasn't making any boost and I thought the turbo was bad. since I'm out of town I got…read moreonline and found Josh. gave him a call and he drove an hour to look at the issue. In 10 minutes he found the problem. ended up being a split in the intercooler pipe. so if you're ever in the Bristol TN area and need a mechanic, give Josh a call!

From the owner: Call me today at 276-274-5458 to get your diesel, auto or heavy duty repair read more

Everything seemed great. My daughter and I purchased a used 2018 Honda Accord Sedan - no warranty…read more I know! The dealership knew full well that there was a class action lawsuit against Honda. The lawsuit alleges that Honda sold vehicles prone to engine overheating, misfires, and premature wear due to a coolant leakage defect. My grandson, who was with us at the time, has Autism and has to ride in this vehicle. Since my daughter drove the car off the lot a couple of weeks ago, she has had nothing but trouble. Of course, Wallace says there is nothing they can do. :( They should take the car back and give us a refund!!! That is what they should do!!! Coolant leaks into engine components, causing overheating, loss of power, and contamination of engine oil. She has experienced all of the above, including continuous jerking. She visited Honda's dealership in Kingsport and was told there wasn't anything wrong. We will go again on Thursday and see what they say. Stay away from Wallace Imports of Johnson City. She is driving a rental car because she is so scared to drive her own. We are out around 18,000 dollars that we did not have! :(

My daughter took her Subaru Impreza Outback in for a check due to a noise. They diagnosed rear…read morewheel bearing replacements and did the work, job took more time than planned and the shuttle arrived 2 hours late to pick her up. Two minutes into the drive home and the rear caliper on one side was not bolted in place. She drove it home slowly and called them the next morning. They did pick it up the next morning and shuttle her later that day. They said it was a fluke but I wonder. She lost an extra day of work. They also did not listen to the other directions she had given initially so we will be taking it to a local shop to get the other things handled.

Great service, treats your car like it's his own. He replaced my alternator and it was very helpful…read morethat he could come to me.

Want to much to diagnose when it's not complicated. People normally get charged 25 to 50 in this…read morearea

Ok Lets start off by saying I have never used a mobile service before . My RV upon arrival into the…read morecity had a big bang come from the motor and scared us all . Arrived at the RV park and waited for a bit and finally called Bolts and Bones service late on a Friday . I described the problem he actually came out after 5 pm on a Friday and diagnosed the problem . We were worried the engine was toast but that was not it at all. He diagnosed the problem . Quoted a price . Retrieved the parts and had us up and running by 730 pm . I mean wow what great service and very fast . Very knowledgeable and a very likable individual. I will use the service in the future too . Thumbs Up.

Started a project for replacing front light assembly and Bolts and bones reached out to me for…read moreaddress and said they received my request with a flat rate of $150. I waited until 4 pm and no one showed up. I have a busy schedule and this is unacceptable.