We are very pleased with the FINGER LAKES POWER SYSTEMS' installation of our whole-house standby…read morepower generator. Price was very reasonable. They were excellent in answering questions and working around terrible weather to do a superb job. Neat and professional! Highly recommended.

My Generac 17 kw standby generator failed after a lightning storm. It would start and then shutoff…read morewithin a few seconds. I contacted Finger Lakes Power Systems to repair the unit. Their Service Manager, Tara Barnhart, advised that a tech would be sent out shortly. The tech spent 3 hours of troubleshooting over 3 visits. Tara contacted me by phone and advised that the tech was unable to identify the cause of the failure, and more troubleshooting was required. She advised that the cost to date was $1000 and would I like to continue. She advised that the problem could be fuel related, stepper motor/mixer, the controller or something else. She advised getting a new generator and would like to schedule an appointment. I told her that I thought that the technician's analysis was poor, to stop troubleshooting and to invoice me. I received an invoice for $995.00 with the Note: "Replaced fuel solenoid and brushes, generator still not running properly. Technician recommends replacing fuel regulator and stepper motor/mixer assembly and possibly controller or replacing entire unit." Before the tech's analysis and part swapping, the unit would start, run a few seconds, shutoff. After the tech's analysyis and part swapping, the unit would start, run a few seconds, shutoff. The tech changed nothing and gave me a useless diagnosis for $1k. I had another tech examine the unit. He discovered within 15 minutes of visual inspection that the controller was fried, possible due to the lightning storm. He also discovered that a fuse in the transfer switch was blown. These two items were not discovered by FLPS. Avoid this company!

The work was for insulation they cover up all of the eve vents . said you do not need them when…read moreask why

They can't fix it the first time Had a plumber leave the gas…read morevalve open and we had to call 911 and evacuate the building.

They are not respectful of the customers time. I scheduled a routine maintenance service and chose…read morethe 12-4:00 time for the service. They showed up at 8:30 am. I scrambled thinking I made a mistake, and after they looked at my furnace for 10 minutes they said we can't do any maintenance because we need to replace parts A and B before we can even begin to do the yearly maintenance, and we will add on an additional service fee to as an additional insurance , good for one year in case we need to come back. This is the second time I have experienced this from this company. It's an extended warranty type scam. RUN don't walk away from this company. Complete and total fraud.

They messed up the install of my air conditioner but won't live up to responsibility of making it…read moreright. I've called several times since last week and no on will return my calls. I just keep getting an automated voice... so frustrating! I do not recommend this company as they will not make things right!

This company is a scam! The owner hires scam-artists /drug addicts and thugs. I hired him to do two…read morejobs. The first , seemed like it was done, but it turned out to be essentially a temporary fix and 2 weeks later the problem is worse--but he has not returned. Even after promising to return several times--I waited, he never showed--every time with a bullshit excuse. The second job was handled by his subcontractor who took money for a "new" compressor which it turns out is almost 30 years old!--and needless to say doesn't work! ! Once cash was given to his employee to purchase freon, parts etc. his employee disappeared--never finished the work--never answered the over 30 phone calls I have made--never came back again!!!!!- When I was finally able to get a hold of the employee it was only by calling from a different phone! The employee sounded like he was literally on heroin or pain pills at the time--was luring speech and not making sense while I was talking to him--I instantly figured out where the money went!!! This company is a fraud! $2500 later--heating and cooling system is broken (probably made worse from them touching it) and an ice machine is laying in pieces with a 30 year old "new" replacement compressor--also not working. I feel like crap for trusting them--didn't realize such horrible people were out there.

Berkeley Heating and Cooling converted my boiler / radiator system to a forced air / furnace and…read moreair conditioning system. They ran all new duct work in my walls and I could not be happier with the work they did!

Their Technician named Mike was here today to do routine maintenance on our demand Nevien hot water…read moreheater and our Cummins whole house generator. As usual he did nice work and cleaned up after finishing. I do recommend them highly, and would hire again.

i had the hurricane generator in stalled about 2-5 years ago..i had to have it serviced 3 times for…read morethe same problem. it's called BROWN OUTS. power goes out for an hour comes back on. This happens a few timed in one day. it burned up the the component. That runs the generator. Never warned us this issue. Cost me over $5000.00 to have it repaired Not real happy with the company.