The gas valve on my boiler failed so we were without heat (not a big deal) and hot water (much…read morebigger deal). Called another big name HVAC company and their AI receptionist told me one week was the earliest they could get me in. Called Napora and they responded within an hour. They diagnosed my issue, ordered the replacement part and installed it the next day. Great job all around, would highly recommend.

I can't recommend them highly enough. I've had multiple issues in my (old-ish) house - Napora has…read morecome through on tight timelines and replaced a heater/blower in winter, repaired a pool heater as we opened for the summer, helped with our remodel planning and work, just everything. They are absolutely awesome!

This dude came to my house for an estimate thinking that I haven't done my homework beforehand. His…read morequote was the highest (with a low end brand) but this wasn't the issue. he said "I would deduct five hundred bucks if you pay me in cash, you know, that way I don't have to pay uncle Sam". Two days later, he called me again to say "Hey, prices have gone up about $450 but I'd still give that discount if you pay my in cash".

The woman on the phone was very helpful - something I appreciate. The technicians were professional…read moreand amiable. Once they tracked down the replacement part, they quickly got our furnace up and running. It's a 20 year old gas furnace, so I'm happy it's still got some life left in it. I would definitely recommend.

Home A/C died over weekend. Called Monday 8:00am. Tech on site within 2 hours. Tech was…read moreprofessional, friendly, and thorough. A/C unit back up and working. Couldn't ask for better service!

I will start by saying that I have been using Advanced Heating & Cooling for HVAC installation &…read moreservice at multiple properties for many years. Up until Monday, I have experienced as their website claims: "outstanding customer service that has been our hallmark for the past 25 years." Helen is the absolute best! After receiving a $150 bill for a 20 min service repair to clean a flame sensor rod at 4:30 pm last Friday, I requested a conversation with the CEO to negotiate a more reasonable price, and to discuss his policy about my furnace's full warranty only applying if I purchased the yearly service check at the cost of $89/yr, which I didn't find out about until after installation. I experienced an even bigger disappointment with the phone call response to my concern about the high cost for such a simple repair to detect & fix that I watched the tech perform. A full furnace cleaning and tune-up is $70. Mike D'Andrea was argumentative, demeaning and outright arrogant in response to my complaint - He tried to use every sales technique in the book to justify the supposed value I received despite my continual objection - including reference to an article about "firing your customers." He insisted that the HVAC industry sets the standard for fair prices and perceived value, despite what the local market demands. He continually tried to "educate" me with sales pitches about "flat rate price formulary books" that provide powerful sales tools to increase profit margins with higher service invoices using opaque mark-ups. This practice is outlined in "Setting Your Flat-Rate Prices" by Charlie Greer who touts that he helps "contractors become Millionaires every day" on www.hvacprofitboosters.com. Despite 'Flat Rate' business model promises of incredible profit margins, reduced costs, simplified accounting, etc.--the savings don't seem to be shared with repeat customers. It's a deceptive make-money-quick scheme designed to cover up an outrageous marked-up hourly rate. Buyer beware--itemized invoices are segregated in order to protect the consumer from unfair billing and up-charges by the service provider. Enlightening responses to consumer complaints about Flat-Rate Pricing practices can be found on Angie's List. I definitely will be taking future business to a company committed to making a good faith effort to resolve consumer complaints. Lesson learned.

I have used Northeast Mechanical for multiple heating and cooling installs and repairs at multiple…read moreaddresses. The owner,Will, is very friendly and easy to work with. He will go out of his way to save you money even when it inconveniences his work schedule. He will shoot you straight and give you no BS advice and recommendations based on his years of experience. I would and have recommend Will and Northeast Mechanical to anyone needing HVAC install or service. Will is way better than any of the big companies who's techs are trained to run up prices with big ticket repairs . Trust Will!

I had a very positive experience with Will from Northeast Mechanical. He gave me a very reasonable…read morequote to install a new water tank and was able to do it the next day to make sure my tenants were taken care of promptly. He showed up on time and was very professional and communicative throughout the whole process. He also gave me good advice as to other things I may want to consider doing in the near future in my property. I was very pleased with all his work, expertise and customer service attention so I will use his services again for any HVAC or plumbing issues that may need to deal with.

Excellent service! My old system was not functioning properly. I call Crossfield and their…read moreestimator, Corey, came over and was very knowledgeable about what system I need for my house! He was very honest and gave me his opinion. The following week they installed a new system . The service people were Brian, Jordan and Tyler. They did a fantastic job! Then they reviewed how to use the new thermostat. They were very efficient and knowledgeable and trustworthy. They totally cleaned up everything after the installation. I have friends that have used them and they were very impressed as well. I would highly recommend them!

We will never recommend Crossfield HVAC and tell others not to as well! Our Heat was not working at…read moreAll and I called only based on last hm owner service records. They gouged us so bad the parts total was $350 for anyone, we found them looking on internet and then to add insult to injury their total service fee was (6 times) that and for WHAT? I don't even want to hear it is due to your overhead because that's a load of rubbish! The only reason I gave them 2 stars is the techs that performed service were very friendly as they were sticking it to us and Never Again!!

A+ Courtesy A+ Service…read moreA+ Price A+ Timeliness It can be hard these days to find a business where the service is AMAZING from start to finish but this company is IT!!!! From the friendliness and efficiency of the person who answered the phone, to quickness of service, to thorough explanation of the issue and outstanding completion of service... was beyond amazed, pleased and impressed. The bill was explained to me by the very penny (he was only off by $0.09 lol) and the work was completed efficiently and effectively. They charge by the job, not the hour and their rates were completely reasonable. Oh, I forgot to mention...JOSH WAS AWESOME!!!!! I HIGHLY recommend using this company. I will never use anyone else.

Found this amazing company after doing a google search for plumbers near me and am so unbelievably…read morehappy that I did. Many people told me to call a company that has rooter in their name but I didn't want to as I wanted to support a local, family owned business. Everyone that I interacted with was so nice and helpful. They were honest and upfront about what they were going to do and were able to get our issue resolved within a couple hours and for a very fair and reasonable price. I will happily recommend them to anyone and everyone that I know. Thank you so much for being an amazing company.

I've worked with Wise Home Energy for years, and they are excellent. I'm the kind of person who…read moreusually does things myself. When the job is too difficult, I call Ryan at Wise. Over the years, I've welcomed them in to my home to: - Install a new hot water heater. - Install an Aprilaire furnace humidifie - Airseal my home - Reinsulate my whole attic - Repair a leaking gas line - Fixed a rusting line connected to the hot water heater they installed over 5 years after the install... for free. These guys do a great job every time, always honor their quotes, arrive on time, and complete the work on schedule. They're also very polite, and while doing the job they just completed for me, arrived in masks and followed COVID protocols. I've had Ryan, Mike, Tom, and Jamie all perform work and/or inspections for me, and I have recommended them to friends and neighbors. Would do so again any time.

After 20 years, we've decided to sell our house and downsize. One thing requested by the new buyer,…read morewas that we have the furnace cleaned and serviced. We looked at several companies that provide these services and decided to try Wise Home Energy. The team of Mike and Tom arrived on time and ready for work. The van they work out of was fully equipped for just about any issue that might arise. They went right to work on our furnace and let me stand by and watch. These gents really know their business. They made a complete inspection and gave our furnace a thorough cleaning. Connections and contacts were checked for operation, as was the blower and heat exchanger. After checking the thermostat for operation, they also made sure there were no gas leaks. I admit that I wasn't as conscientious as I might have been, by having the furnace serviced yearly. However, with the price as reasonable as Wise charges, I would definitely have it serviced yearly. Stop for a moment and consider how much you count on your furnace. Mike and Tom were both friendly and outgoing. I appreciated the fact that they let me "look over their shoulders". They explained things as they went along and were very thorough in their inspection and cleaning. I am very pleased with the service that Wise Home Energy provided. If I were staying in this house, I would definitely call on Wise for my heating and air conditioning service. Give them a call, you surely won't be sorry.

Very good experience both times, they took care of the plumbing problem…read more In the second case, the technician actually showed me how I could save money by doing it myself but was willing to go ahead and take care of it. I ended up doing it myself and it was easy just as he said. The price is reasonable too. I haven't used them for electrical issues but my relatives have and had very good luck with them.

The plumber was great and replaced the toilet parts quickly. However, I was charged $406.83 for a…read morepartial toilet rebuild and replacement of the emergency shut off valve. Much too expensive.